Bruster's Real Ice Cream

The best 🍌 split!! They have every kind of ice cream imaginable.

Waited to get an order for 10 minutes and they just looked at me and did not help what so ever. Did not see a sign anywhere to go through a drive-thru

wow - mars is awesome and so is the rest of the crew. really pulled through on a birthday cake, and was so sweet

Atmosphere: 5

Food: 5

Service: 5

Mmmm delicious and delightful every time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

09/13/24 (8:30PM): Do not waste your money on the "Warm" Apple Dumplings for $9.00. This was far from warm as the apples were frozen. I went up to get confused looks. I was told that they must have not warmed it up enough. They remade it to receive a warm crust and ice cold apples still. ??‍♂️

Atmosphere: 3

Food: 1

Service: 3

We ordered a scoop of ice cream from the drive-thru window when we paid for it it was $8 and it was one scoop in a cup. We were in a hurry so we didn't even question it until afterwards we realized we got ripped off from this place! It was a kid's size it should have been under $5 and for what we got this was a joke. Way overpriced!! So mad about something that was supposed to be a fun experience

Atmosphere: 2

Food: 2

Service: 2

I’d give it 0 if I could. Not sure if there’s new management but it SUCKS now. My daughter got New York cheese cake it was vanilla ice cream with strawberries on top. I told them there was no cheesecake they said there isn’t suppose to be. I said so what makes it strawberry cheese cake. They said the strawberries on top. False advertisement and not worth $10 or even close. So disappointed.

Atmosphere: 1

Food: 1

Service: 1

Ordered 2 kids cups"1 scoop", and 2 smalls "2 scoops" my wife's small came out in the same size cup as my kids, while mine came out in a significantly larger cup. It only looked like 1 scoop I said something to the girl working and she tried to convince me it was 2 scoops pushed down, then told me the scoops are different sizes, then she told me she didn't know she didn't make it.

Pictures is my sons kids cup with a few bites gone "1 scoop" my wife's " 2 scoops on the right" and my 2 scoops towering over hers. It doesn't make much sense.

Atmosphere: 2

Food: 3

Service: 1

i didn’t catch the employees name: but guy working around 2pm july 30 was amazing, great customer service; delicious ice cream

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split

I ordered a single waffle and the bottom of my cone was completely empty. They literally sat a scoop on the top. Horrible.

Atmosphere: 1

Food: 1

Service: 1

Love to come here every weekend. Great Ice cream and great service. Only issue I have is that the drive thru is terrible and some of the benches aren't clean.

Atmosphere: 3

Food: 5

Service: 5

Ice cream is my favorite food so I love when I get to treat myself to some Bruster's! Every time I've been the people working have been super friendly and I've never had a bad ice cream going there!They'll be seeing a lot more of my face this summer!

Kid-friendliness: They have cute kid's sundaes and a nice outdoor seating area for families.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundaes, Blasts Small

Great Rootbeer Float! Michael is the best employee that you have had since the 9 years we have been coming here.

Atmosphere: 5

Food: 5

Service: 5

Michael is very kind and professional! He’s definitely going places in the world!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundaes, Regular Sundaes, Hot Fudge

I usually use the Brusters in Kennesaw, Marietta, and powder Springs. But I just moved to Cartersville so I decided to try the Brusters here. I always get the cotton candy explosion. It has been one of my biggest pregnancy cravings so I was really excited to get it but this is definitely not cotton candy explosion. It was a huge letdown and it honestly didn’t even taste good at all. I was not able to finish it. Cotton candy explosion is supposed to be a cotton candy ice cream, which is usually pink or blue or a mix of the two with red and blue pop rocks in it. they gave me vanilla ice cream with pop rocks in it. I don’t know why they are calling this cotton candy. After they handed it to me, I asked if this was cotton candy ice cream and they said yes. After I tasted it, I can definitely guarantee that it is just regular vanilla. It also has a very grainy texture. I am definitely not going to go to this Brusters again which really sucks because I love Brusters but the whole reason why I love Brusters so much is because of the cotton candy explosion. I also asked for a cone so that it would be easier for me to eat while driving and they asked if they can just put it in a cup. Of course I said yes because I didn’t want to be rude.

Atmosphere: 4

Food: 2

Service: 3