Very disappointing side salad today. The photo below shows the 1/3 of the content of the salad. I also added corn and black beans and there was less than 1/4 c . I had this same salad at Lakepoint last week and it was outstanding! It might be worth the drive to get fresher food!!
Food: 2
Service: 5
Recommended dishes: Chick-Fil-A Chick-N-Strips, Side Salad Add, Spicy Southwest Salad
Jewel Brown
I’ve always loved the fries at this place, but my recent visit was a huge letdown. They looked and tasted completely different; stale, not fresh, and lacking flavor. It’s baffling, as fries are a staple here, and I always looked forward to them. Additionally, the service has been just okay lately; they’ve either forgotten to include sauce in the bag or messed up my order.
I hope management addresses these issues because it’s truly disappointing.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Spicy Chicken Sandwich
Carol Khoury
All my food was good except that I got a salad with no avocado lime dressing. lol I improvised with CFA sauce that came with the chicken I ordered. Workers were kind. It was a very long line, but moved steadily like most CFA’s. Just tried the key lime frosted drink and would highly recommend.
Sean Thomasson
This location is an absolute nightmare. Whoever designed the layout is an idiot. You are better off parking in target and cautiously walking across the street. I have had more bad drivers give me the finger while pulling in to the drive through lane than driving on I-285. So why a picture of a urinal with urine all over the floor you ask? Well look at the other reviews. Despite this being a brand new, seemingly flagship chick fil a location. It is poorly maintained by Teenagers and corporate staff that just does not care. The tables are often quite disgusting, every soda I get is always sticky and spilt over, trash all over the condiment island... And yes, urine all over the bathroom floor which is disgusting.Because later, your shoes end up smelling like it. Nothing like the smell of Chick-fil-A and pee when I return to my car. They need to build another location in cartersville, plain and simple.
Atmosphere: 1
Food: 4
Service: 1
David Carmichael
I’m pretty sure that chicken minis are not suppose to be boxed like this. I go to this Chick-fil-A all the time and I’ve never had an issue but this just looks like they threw nuggets and mini buns in together for me to assemble.
Kennedy Jackson
Staff was kind, but food was horrible. Worst food i’ve had from fast food in a while. It made me sick.
Atmosphere: 3
Food: 1
Service: 4
Kennedi Moore
The people here were so rude. The girl at the front counter had my drink spilling all over. The trash cans were overflowing, and trash was all over the place. Tables were sticky and dirty. And my chicken sandwhich was RAW. I took pictures for proof. Never go to this location. I won’t be having chic fil a for a long time. This is really gross
Atmosphere: 1
Food: 1
Service: 1
DanielLei Landis
We are loyal Chic fil a patrons and visited this Cartersville location today. As the food was overall good, this is the first location I’ve ever gotten greasy fries. The dining room was a mess and the trash was overflowing. All empty table tops needed to be cleaned. The staff was polite but, some we observed didn’t appear to care about the trash they walked back and forth past numerous times. Usually at other locations we see at least one designated person sweeping and wiping tables down at all times. Even asking guests if they need anything. Based on other reviews, it seems more training or intervention needs to take place for this location to bring it to the Chic fil a standards expected and observed at most other locations.
Atmosphere: 3
Food: 4
Service: 3
Richard Polo
Got chicken noodle soup. They didn’t add chicken. They specialize in serving chicken. This isn’t the first time I’ve had a problem with this location. It is the only chick fil a i’ve ever been to that can’t maintain consistency.
We visited from out of town and stopped here for lunch. We found out later that each location can have slightly different ingredient lists for menu items. We didn't know that and ordered our favorites, took them to the car and two of us got violently ill from the chicken nuggets which this location adds msg to both the chicken and the breading according to their website. We are very allergic to msg and glutamates in general, we both instantly projectile vomited and anaphalactic symptoms after one bite. We threw the rest of the food away. We did not complain to the manager because we didn't ask in advance about this allergen but I wanted to let others be aware that online menu does show ingredient list for each item. The staff were friendly and the place clean and busy.
Dietary restrictions: Check the online menu for this location to find out a list of ingredients for each item.
Atmosphere: 3
Food: 1
Service: 4
Michael Davis
Chick fil a is typically the gold star for quick serve restaurants. This one is no exception.
Atmosphere: 5
Food: 5
Service: 5
Nathan Barrial
They forgot about my sauce
Service: 1
Betty Sanders
Custom service is always on point...The food is fresh and hot ..They never disappoint!
Very disappointing side salad today. The photo below shows the 1/3 of the content of the salad. I also added corn and black beans and there was less than 1/4 c . I had this same salad at Lakepoint last week and it was outstanding! It might be worth the drive to get fresher food!!
Food: 2
Service: 5
Recommended dishes: Chick-Fil-A Chick-N-Strips, Side Salad Add, Spicy Southwest Salad
I’ve always loved the fries at this place, but my recent visit was a huge letdown. They looked and tasted completely different; stale, not fresh, and lacking flavor. It’s baffling, as fries are a staple here, and I always looked forward to them. Additionally, the service has been just okay lately; they’ve either forgotten to include sauce in the bag or messed up my order.
I hope management addresses these issues because it’s truly disappointing.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Spicy Chicken Sandwich
All my food was good except that I got a salad with no avocado lime dressing. lol I improvised with CFA sauce that came with the chicken I ordered. Workers were kind. It was a very long line, but moved steadily like most CFA’s. Just tried the key lime frosted drink and would highly recommend.
This location is an absolute nightmare. Whoever designed the layout is an idiot. You are better off parking in target and cautiously walking across the street. I have had more bad drivers give me the finger while pulling in to the drive through lane than driving on I-285.
So why a picture of a urinal with urine all over the floor you ask? Well look at the other reviews. Despite this being a brand new, seemingly flagship chick fil a location. It is poorly maintained by
Teenagers and corporate staff that just does not care. The tables are often quite disgusting, every soda I get is always sticky and spilt over, trash all over the condiment island... And yes, urine all over the bathroom floor which is disgusting.Because later, your shoes end up smelling like it. Nothing like the smell of Chick-fil-A and pee when I return to my car.
They need to build another location in cartersville, plain and simple.
Atmosphere: 1
Food: 4
Service: 1
I’m pretty sure that chicken minis are not suppose to be boxed like this. I go to this Chick-fil-A all the time and I’ve never had an issue but this just looks like they threw nuggets and mini buns in together for me to assemble.
Staff was kind, but food was horrible. Worst food i’ve had from fast food in a while. It made me sick.
Atmosphere: 3
Food: 1
Service: 4
The people here were so rude. The girl at the front counter had my drink spilling all over. The trash cans were overflowing, and trash was all over the place. Tables were sticky and dirty. And my chicken sandwhich was RAW. I took pictures for proof. Never go to this location. I won’t be having chic fil a for a long time. This is really gross
Atmosphere: 1
Food: 1
Service: 1
We are loyal Chic fil a patrons and visited this Cartersville location today. As the food was overall good, this is the first location I’ve ever gotten greasy fries. The dining room was a mess and the trash was overflowing. All empty table tops needed to be cleaned. The staff was polite but, some we observed didn’t appear to care about the trash they walked back and forth past numerous times. Usually at other locations we see at least one designated person sweeping and wiping tables down at all times. Even asking guests if they need anything. Based on other reviews, it seems more training or intervention needs to take place for this location to bring it to the Chic fil a standards expected and observed at most other locations.
Atmosphere: 3
Food: 4
Service: 3
Got chicken noodle soup. They didn’t add chicken. They specialize in serving chicken. This isn’t the first time I’ve had a problem with this location. It is the only chick fil a i’ve ever been to that can’t maintain consistency.
Food: 1
Service: 1
Great place to eat....always good!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
fast and courteous
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich
We visited from out of town and stopped here for lunch. We found out later that each location can have slightly different ingredient lists for menu items. We didn't know that and ordered our favorites, took them to the car and two of us got violently ill from the chicken nuggets which this location adds msg to both the chicken and the breading according to their website. We are very allergic to msg and glutamates in general, we both instantly projectile vomited and anaphalactic symptoms after one bite. We threw the rest of the food away. We did not complain to the manager because we didn't ask in advance about this allergen but I wanted to let others be aware that online menu does show ingredient list for each item. The staff were friendly and the place clean and busy.
Dietary restrictions: Check the online menu for this location to find out a list of ingredients for each item.
Atmosphere: 3
Food: 1
Service: 4
Chick fil a is typically the gold star for quick serve restaurants. This one is no exception.
Atmosphere: 5
Food: 5
Service: 5
They forgot about my sauce
Service: 1
Custom service is always on point...The food is fresh and hot ..They never disappoint!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Lemonade, Spicy Chicken Sandwich
Loading...