Drowned Valley Brewing Company

I came to Cartersville on a trip for work. I decided to check this brewery out and was very glad I did. The bartender I believe was named Bailey and I also got a chance to speak with one of the owners, JD. Great group of people they have there. Being alone and from out of town it was great to meet people so friendly and welcoming. We had some great conversations and the beer was delicious! My favorite was the Citra

Been here twice in the last year. Fantastic brewery with a great list of delicious options!

Until tonight I have told everyone that this is mine and my wife’s favorite brewery. We regularly go once a week. I have hosted parties in the brewery and rented the event space bringing 100’s of people with me.
Tonight we were at the outpost and two of the owners (Dean and his wife) completely stepped over the line. They were trying to get grass to grow back in a small area beside the playground. Kids were playing and some of them got inside the caution tape. The owners didn’t come and ask the parents to help keep the kids out of the area, they yelled at the kids. The parents addressed the owner by apologizing, and explaining that their son was autistic and did not understand nor recognize the caution tape. The owner continued to berate him stating “the kid is not the problem, it’s the parent’s failure to watch their kid”. The dad continued to try to explain and apologize and the owners continued to berate him causing a huge disruption for everyone there. The parent went inside and spoke to the manager and came back outside and things continued to escalate.
In my opinion, the owners were completely out of line. It is ridiculous to set up an area that is “family friendly” has a playground with outdoor toys and then loose your mind when your patrons kids use it. My party of 5 finished our drinks and left, on the way out I spoke with Casey, the manager (who is amazing) and expressed my displeasure with the behavior of the owners. Additionally, I spoke to the owner on my way out and expressed my opinion of his and his wife’s behavior.
This is definitely the worst example of customer service I have ever seen, not sure we will ever visit this establishment again.

Until tonight I have told everyone that this is mine and my wife’s favorite brewery. We regularly go once a week. I have hosted parties in the brewery and rented the event space bringing 100’s of people with me. Tonight we were at the outpost and two of the owners (Dean and his wife) completely stepped over the line. They were trying to get grass to grow back in a small area beside the playground. Kids were playing and some of them got inside the caution tape. The owners didn’t come and ask the parents to help keep the kids out of the area, they yelled at the kids. The parents addressed the owner by apologizing, and explaining that their son was autistic and did not understand nor recognize the caution tape. The owner continued to berate him stating “the kid is not the problem, it’s the parent’s failure to watch their kid”. The dad continued to try to explain and apologize and the owners continued to berate him causing a huge disruption for everyone there. The parent went inside and spoke to the manager and came back outside and things continued to escalate. In my opinion, the owners were completely out of line. It is ridiculous to set up an area that is “family friendly” has a playground with outdoor toys and then loose your mind when your patrons kids use it. My party of 5 finished our drinks and left, on the way out I spoke with Casey, the manager (who is amazing) and expressed my displeasure with the behavior of the owners. Additionally, I spoke to the owner on my way out and expressed my opinion of his and his wife’s behavior. This is definitely the worst example of customer service I have ever seen, not sure we will ever visit this establishment again.

2nd visit to Drowned Valley Brewing Company and we love this place. Great craft beers to suit any palate, really open space both inside and out, and the staff is incredibly helpful when you ask questions about any given selection. Will definitely be back.

My best beet spot in Cartersville

It is amazing

Fun place to go.

Overall, it's a good place to be friendly, relaxing, and entertaining. Most importantly, Great Beer!!!

Friendly staff in a laid back atmosphere. Plenty of seating inside and out, and one of the cooler firepits I have seen. Beer here is fantastic, and they absolutely nailed the Oktoberfest. Food comes via rotating food truck. A hidden gem in Cartersville that we will be back to.

It was lovely. Great beer, wonderful atmosphere.

Cool spot! The beer is good and the staff are friendly.

What an amazing place to have a cold beer. Casey is amazing & so friendly. The atmosphere is relaxing and a great place to go after a long day at work! Love it!! Highly recommended!

No matter what you order, everything is delicious, so try everything from left to right on the menu.

Not only are we frequent guest at the brewery, we rented the Carlton Room for our son’s first birthday party! Great experience! Manager was very attentive, had tables/chairs set up for us upon arriving. It includes a nice catering kitchen with a fridge, warmers and more! 100% will be using this space again for future gatherings! Specific wall tape used for their walls :)