McDonald's
968 Cassville White Rd NW, Cartersville
(770) 607-2070
Recent Reviews
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I have no complaints about the food, but why can't you keep the place tidy? The tables are dirty, the trash can is overflowing, you can't find any sauces. Basically, I haven't been here for a year and I probably won't be coming back.
Atmosphere: 2
Food: 4
Service: 3
I ordered a hash brown and a chicken biscuit. The chicken biscuit was dry and no taste. The hash brown was good. I will not order anything from here again.
Atmosphere: 1
Food: 1
Service: 5
These people will look straight at and still won't wait on you. Too busy talking on their phone.
Rude staff, kiosk dont work half the time. Employees playing on cell phone ignoring customers. Takes 20 mins to get drink and sandwich. Incorrect orders.
Atmosphere: 1
Food: 1
Service: 1
There was hair inside my food!!!!
Atmosphere: 1
Food: 1
Service: 1
Food was ok. Fries were old. Should've said something but never does any good. Floor needed to be swept. Paper towels and receipts on floor. Tables not wiped off. That's why mine was to go. My truck is cleaner.
Atmosphere: 4
Food: 4
Service: 3
“Today at McDonald’s, I ordered a large iced latte and large fries because I expected to receive Monopoly stickers that were supposed to come with the order. Unfortunately, I didn’t get them, even though the staff assured me they were available. This creates an unpleasant impression, and I hope the service will be more transparent in the future.”
Atmosphere: 1
Food: 1
Service: 1
Very slow and bad customer service. Few kids working with bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Samantha took my order this afternoon, she was a very sweet young lady, I couldn’t figure out what I wanted so she helped me figure it out😂 I will definitely be coming back and asking for her! That lady does an amazing job!
Atmosphere: 5
Food: 5
Service: 5
doesn’t put cheese on a cheeseburger???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I can't tell you how many times I've had to cancel orders cause literally no one would answer in the drive thru. Lazy and unprofessional night staff.
Service: 1
Not one to complain but over the past few months every time I go to this particular location nothing is right. The order 9 times out of 10 is wrong. This time I paid nearly $17 and half the order was left out so I got a coke, 2 biscuits and a hash brown. Pay attention. Hire responsible employees. That's my last trip there.
Atmosphere: 1
Food: 1
Service: 1
Very disrespectful staff. We pulled up while a car was PARKED blocking the left drive-thru lane not even at the order station. We pulled up to the right lane order point, and were welcomed, as the car in the left lane pulled forward. We were told to wait, and the order from the car THAT PULLED UP AFTER US, got their order taken first. As annoying as that was, we then got the staff taking our order, only to leave us half way through taking it, so they could take an order from another car that had just pulled up to the left order point.
Forget an increase in minimum wage. That deserves a dismissal.
Atmosphere: 1
Food: 1
Service: 1
This is the absolute worst McDonald's in the State of Georgia. I stop a couple times a week. After today I will not be stopping there again. The morning staff here is the worst. They don't care about their jobs or service the customer. McDonald's is losing a lot of money every morning. Maybe you should close the overnight shift!!
Atmosphere: 1
Food: 3
Service: 1
This is the worst McDonald’s ever.!Mangement is very poor I seat in drive thru for 10 min while the manager and associate had a family conversation with a customer and already had gave the customer their food but continued to have the conversation like I want waiting .Wasted half of my break then to get up to the window and have to wait for the three cookies to be warmed up that I order online and then once I receive the cookies didn’t notice until I left that they only gave two.But it’s a probably every time I go this McDonald’s.And it’s Nightshift crew
Food: 1
Service: 1
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