Popeyes Louisiana Kitchen

603 M.L.K. Jr Dr, Cartersville
(470) 888-2584

Recent Reviews

Crystal Long

That young white girl that works nights is so ghetto and rude. Smacking her lips and acting annoyed, besides how rude she was several of our sides were left off but I figured she’s the type to spit in your food so we just said forget it and never plan on going back. And bonus points for everything being literally old the fries tasted like they were made two weeks ago.

Ice Dream

I just ordered off Doordash not only was the food horrible but they never gave me all of my order (which happens often)and an incorrect item on top of that lucky I was compensated by Doordash but I’ll never order from this place again even when going to the restaurant the workers attitudes there are atrocious but it’s the only way you’ll get your entire order because they can’t short you and make you take whatever they decide to give in person Doordashing from this place gives them every opportunity to be lazy and inconsiderate which seems to be the only thing the employees here does well

Food: 1

Service: 1

andrea jager

The manager Hailey is so professional always makes me glad I came there .

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Red Beans and Rice, Spicy Chicken Sandwich

Luis Diaz

I always buy 16 pieces and every time I get home I am missing 1 or sometimes two pieces

Raymond Heflin

Friendly service and fresh cooked food !

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Red Beans and Rice, Red Beans & Rice, Signature Chicken

Ha Myong

The staff is too unkind and the food is too bad.

Atmosphere: 1

Food: 1

Service: 1

Nikkii Johnson

Jessica, Latoya, DaMario on the night crew are the best. Fresh fries and mashed potatoes with awesome sauce service flavor.

Atmosphere: 5

Food: 5

Service: 5

neveh32

If you can avoid this location I highly suggest you do. I was the only customer and I ordered $59 worth of food just to wait almost 25min and never receive it. Just got my money back will never stop at this store again. Popeyes is known for terrible customer service and a place like this keep that reputation.

Todd Cooper

The young lady at the front counter, bless her heart....No exaggeration she probably said "I'm sorry sweetheart" a thousand times! Lol..... I'll give them the benefit of the doubt and say I caught them at They rush because they was discombobulated.Food was good but service was subpar.? Hot fresh food.

Atmosphere: 2

Food: 4

Service: 2

Womento Wives

I had the BEST customer service ever! Though the food has much to be desired, the young who served me by the name Latoya Wise was the epitome of excellent customer service. There was a long wait to place the order at the drive thru however, her customer service was worth the wait. Because of her jovial personality, I kept smiling as I approached the window. She was apologetic, congenial & efficient. I received my order under 15 seconds. Ms Wise is gets a 5star!

Atmosphere: 4

Food: 2

Service: 5

Patrick Shaughnessy

As I was standing there waiting to be helped I noticed only 3 employees. One working the registers, one doing drive through, and one cooking and complaining a loud for the few that were in there. 4 couples walked out, 3 from the drive in came into the restaurant to complain. I have never seen a more miss managed store. The owner of this store should be embarrassed. Service horrible, food was ok at best. This store needs all the help.

Atmosphere: 1

Food: 2

Service: 1

Erika Hood

If it had zero I'd give them that. 9:34 they close at 10 they had no classic chicken strips only spicy, no nuggets at all. Her excuse was I close in 15 minutes. Idc if you close in 15 minutes your job as a food chain is to take last order at 10pm. Cooking full menu. Your clearly telling us your fast food is not fresh. Shame on you this is a disgust. Owell I'm take my $40 order elsewhere because my kid orders 2meals and dessert to self,me, my housemates order. Highly disappointed in this chain these days I used to love coming to Popeyes it's a Louisiana style meal but they took from me u the best dishes the gumbo and the jambalaya. At this point the only thing Louisianan is either Cajun spice or Creole seasoning. We left there was no good out family member could eat who doesn't eat spicy

Service: 1

No “Pararoxically Lame” Way

Used to love Popeyes. I went through drive thru the person was really rude sighing and told me it would take 15 minutes, which I was fine with waiting. 50 MINUTES passed and no one came to tell me anything or give me my food. I had to walk inside and I didn't even get what I paid for or any compensation. Basically got my money and time taken and didn't even get my actual order.

Atmosphere: 1

Food: 1

Service: 1

Kathy Adkins

Food was very good and the wait staff was very welcoming and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coleslaw, Spicy Chicken Sandwich

Chris Bates

Dietary restrictions: I was do door dashing the young black girl who’s giving me the order had a bad attitude and didn’t give me the whole order. Hopefully she gets fired.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings, Dr Pepper

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