Sonic Drive-In
833 Joe Frank Harris Pkwy SE, Cartersville
(678) 539-0714
Recent Reviews
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Over 20 min wait for 5 chicken tenders. Even placed a mobile order in advance. Come on.
My kids ordered food from here. I just bought a drink.
Atmosphere: 4
Food: 4
Service: 5
How are yall going to give me NO SAUCE but can give me a MINT??? And my m&m blast only has the m&ms on top. Yall DO NOT CARE about making sure all the items are in an order or that the order is even made correctly.
burger was good, but do not try pickle fries.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Onion Rings
It took forever to get our order taken, they left out fries, never answered the button, and everything was disgusting.
Atmosphere: 1
Food: 1
Service: 1
Had the new smash burger. It was ok, prefer the origanal.
Atmosphere: 4
Food: 4
Service: 5
Multiple things was terrible, first of all the food was not good. All the food was cold, I only live 7 mins down the road. The hamburgers were made very poorly, was not made with TLC. They had multiple menus out, thank god the weren’t busy.
Atmosphere: 1
Food: 2
Service: 4
Check your order before you leave. They are notorious for leaving items out of the order or making burgers or hotdogs wrong.
Atmosphere: 5
Food: 5
Service: 4
I placed a mobile of a sweet tea, burger and chicken bites. I waited about 17 minutes for my order to be ready, which I normally wouldn't mind but when I see two cars pull up and both only sit for less than 5 minutes and get served before me, it doesn't make sense. I asked for signature sauce, and they are out every single time I visit. I also asked for easy ice and of course the ice was filled to the top, yet again. I attached a photo, apparently that's their definition of "easy" ice. After getting home I noticed they didn't give me any honey mustard that I'd ordered, so I had to drive all the way back. When I asked the manager for honey mustard he said they didn't have any. Why didn't anyone tell me that before I left??? So I just get no sauce with my chicken? I had asked them for a new sweet tea as well with light ice. There was not a single apology, and they acted like I inconvenienced them with my food being wrong. I left a tip on this order as well. Now my food has gotten cold after having to drive all the way back for sauces and after waiting almost 20 minutes while multiple people who pulled up after me were served first. I am very disappointed with my experience here.
Atmosphere: 1
Food: 1
Service: 1
Every time I come to pick up food on night shift it takes forever. I've stop and pick up two other orders and this one still not ready..... every time
Service: 1
Restaurantji Recommends
Food actually looks like the pics!!! Always hot!
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, Onion Rings
This is of course a very subjective review and it's a fast food joint so take it with a grain of salt. If you like Sonic food then this is a good place, if you don't know Sonic food then picture a concession stand at a football game, but definitely better tasting.
As far as this location I am giving them a 5 star review based on the employees. The food is ok, nothing negative to say. I come here probably once a week or so because it's close to my house and it's convenient for when I'm out and about.
Most importantly the staff (I've only met the staff that comes to your car) are always smiling, pleasant and professional. My order is always hot, timely, and professionally delivered to me.
I have probably been here 40 to 50 times and the staff is constantly great. I'll keep coming back for that alone as long as the food doesn't go completely downhill.
Kudos to the management for hiring and keeping good staff and running a good shop!
(And please tip your carhops, folks, they run all day!)
Atmosphere: 3
Food: 4
Service: 5
Employees had customers waiting over twenty minutes before they would even acknowledge them. I watched multiple customers leave due to how long they were waiting and the ones who stay the girl gave attitude too. Worse service
took them 30 minutes to make 2 small M&M Blasts and when she came to the car she shoved the drinks in our face and didn’t even say anything to us. awful customer service and it should not take 30 minutes for some ice cream and m&ms in a cup.
Atmosphere: 1
Food: 2
Service: 1
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