Dry Cappuccino was excellent. The taste of this is different at various locations, but this Starbucks nailed it.
Atmosphere: 5
Food: 5
Service: 5
Maria K
Sye kindly greeted us at the drive thru window. He was professional and pleasant. I had some change coins I wanted to off load. I organized them into 1 dollar amounts and still owed 2 dollars more which I paid with credit. I apologized for the odd payment, however Sye was calm and kind. He said no worries and appreciated the change. He made the transaction seamless and pleasant. He represents your business well and deserves a raise. Thank you Sye.
Atmosphere: 4
Food: 4
Service: 5
Kelly Daniel
Great people and service
Atmosphere: 5
Food: 5
Service: 5
Joann Stevens
Great service and drinks. Easy access off highway.
Johnathan Haywood
Slowest Starbucks I’ve ever been to. They rush orders and get stuff wrong frequently.
Taylor
I try to save a little more by getting iced espresso and pay over a dollar for cold foam and they barely give any'
Atmosphere: 5
Food: 5
Service: 5
Jessica Mendoza
I have many stars( I go to SB daily) and all three of my drinks were purchased with them. Who doesn't love free? These coffees saved our lives on our drive back home from TN. I have no complaints and all our drinks were prepared well/quickly. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Tommy Myers
Very friendly employees!! Fantastic service!!
Atmosphere: 5
Food: 5
Service: 5
Shyla Pruitt
This is genuinely one of my favorite places to grab a coffee from in Cartersville. The staff are so sweet and make you feel appreciated. I will always hold this location close to my heart, I love my baristas!!!
I was overcharged for a drink. The cashier counted the money wrong. I gave her 16 quarters, 3 one dollar bills, 2 dimes and 2 pennies. $7.22 for the Brown Sugar Oatmilk Shaken Espresso. I never had any problems out of this location until around 4 something pm yesterday. She argued with me that I was short when I wasnt she had mistaken a quarter for a nickel. Which i didnt have any nickels I'm 100% sure of it. She said I gave her $6.97 which wasn't right. I had $7.22 in exact change. I gave her more change because she was persistent on arguing with me on it when she didn't count the change right. Surely there's a camera at the drive thru register. Be careful when you pay with cash/change cause some of these employees aren't able to count. When she was giving me the change back she started to hand me the $3 back and caught herself then handed me 3 pennies back in change. Regardless that this happened to me I dont want this happening to other people who aren't aware that they may be getting deceived.
Atmosphere: 2
Food: 5
Service: 1
Ambrea Greene
Tell me WHY u can't walk in and get a cup of ice water with out buying something an there cheapest thing is above four bucks 😞
Atmosphere: 1
Food: 1
Service: 1
Gail B
We were able to get decaf espresso, so that meant all the fun drinks made with espresso were an option for us! That was such a treat!!
Service: 5
Lauren Flanagan
Literally waited 20 minutes for 2 cold brews. I understand places get busy… but the manager seemed to be zero help to her team. She was just walking around checking lids and milk while she had a drive thru line wrapped around the place and a handful of folks inside. I worked at a Starbucks for 5 years and never had a manager not jump in to help a rush. The barista was killing it solo style, but there were 2 other people I just watched walk I circles as we all waited. That manager is not setting up her team for success. Milk rotations and stocking lids that are barely low… is not a priority when you have customers waiting. 5 stars for the barista who was so polite and rocking out bevs non stop! From my perspective she should be the one running the ship.
Service: 1
Cooper Huskins
They are really slow with the drinks and food, I waiting in the drive thru for almost 30mins just for a small pink drink and a cake pop, that was the most craziest thing ever
Dry Cappuccino was excellent. The taste of this is different at various locations, but this Starbucks nailed it.
Atmosphere: 5
Food: 5
Service: 5
Sye kindly greeted us at the drive thru window. He was professional and pleasant. I had some change coins I wanted to off load. I organized them into 1 dollar amounts and still owed 2 dollars more which I paid with credit. I apologized for the odd payment, however Sye was calm and kind. He said no worries and appreciated the change. He made the transaction seamless and pleasant. He represents your business well and deserves a raise. Thank you Sye.
Atmosphere: 4
Food: 4
Service: 5
Great people and service
Atmosphere: 5
Food: 5
Service: 5
Great service and drinks. Easy access off highway.
Slowest Starbucks I’ve ever been to. They rush orders and get stuff wrong frequently.
I try to save a little more by getting iced espresso and pay over a dollar for cold foam and they barely give any'
Atmosphere: 5
Food: 5
Service: 5
I have many stars( I go to SB daily) and all three of my drinks were purchased with them. Who doesn't love free? These coffees saved our lives on our drive back home from TN. I have no complaints and all our drinks were prepared well/quickly. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Very friendly employees!! Fantastic service!!
Atmosphere: 5
Food: 5
Service: 5
This is genuinely one of my favorite places to grab a coffee from in Cartersville. The staff are so sweet and make you feel appreciated. I will always hold this location close to my heart, I love my baristas!!!
Atmosphere: 5
Food: 5
Service: 5
Always fresh.. and great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was overcharged for a drink. The cashier counted the money wrong. I gave her 16 quarters, 3 one dollar bills, 2 dimes and 2 pennies. $7.22 for the Brown Sugar Oatmilk Shaken Espresso. I never had any problems out of this location until around 4 something pm yesterday. She argued with me that I was short when I wasnt she had mistaken a quarter for a nickel. Which i didnt have any nickels I'm 100% sure of it. She said I gave her $6.97 which wasn't right. I had $7.22 in exact change. I gave her more change because she was persistent on arguing with me on it when she didn't count the change right. Surely there's a camera at the drive thru register. Be careful when you pay with cash/change cause some of these employees aren't able to count. When she was giving me the change back she started to hand me the $3 back and caught herself then handed me 3 pennies back in change. Regardless that this happened to me I dont want this happening to other people who aren't aware that they may be getting deceived.
Atmosphere: 2
Food: 5
Service: 1
Tell me WHY u can't walk in and get a cup of ice water with out buying something an there cheapest thing is above four bucks 😞
Atmosphere: 1
Food: 1
Service: 1
We were able to get decaf espresso, so that meant all the fun drinks made with espresso were an option for us! That was such a treat!!
Service: 5
Literally waited 20 minutes for 2 cold brews. I understand places get busy… but the manager seemed to be zero help to her team. She was just walking around checking lids and milk while she had a drive thru line wrapped around the place and a handful of folks inside. I worked at a Starbucks for 5 years and never had a manager not jump in to help a rush. The barista was killing it solo style, but there were 2 other people I just watched walk I circles as we all waited. That manager is not setting up her team for success. Milk rotations and stocking lids that are barely low… is not a priority when you have customers waiting. 5 stars for the barista who was so polite and rocking out bevs non stop! From my perspective she should be the one running the ship.
Service: 1
They are really slow with the drinks and food, I waiting in the drive thru for almost 30mins just for a small pink drink and a cake pop, that was the most craziest thing ever
Atmosphere: 5
Food: 4
Service: 1
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