Starbucks
825 West Ave, Cartersville
(770) 607-7325
Recent Reviews
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Normally, starbucks service is like Publix, you never meet a rude employee. This location definitely changed that today. There's a young blonde girl working today who has the worst attitude and acts like it's going to kill her to talk. She charged me for a venti and gave me a small. She needs more training or maybe a job where customer service isn't involved, and needs to give customers what she decides to charge them for.
Atmosphere: 1
Food: 1
Service: 1
Im here all the time and audaijah makes my drink PERFECT she makes sure i like my drink makes samples for me and even makes my daughter feel welcomed that girl needs a raise!
Atmosphere: 5
Food: 5
Service: 5
horrible management, has big and baby roaches, very dirty
Atmosphere: 1
Food: 1
Service: 1
Only making this review to alert management that employees need to be trained better. Every time I have ordered here, there is always confusion and my very simple order is made wrong. I also see it happening to other customers. It used to be a good location but hasn’t been recently.
Atmosphere: 3
Food: 4
Service: 1
These kids that work at the Starbucks need management. They are lost
Atmosphere: 1
Food: 5
Service: 1
Very slow!
Atmosphere: 4
Food: 4
Service: 4
Who can pay 5 00 for a cup of coffee, I can't afford it and it's not that
Atmosphere: 3
Food: 3
Service: 3
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Best place ever, I love going here
Atmosphere: 5
Food: 5
Service: 5
The employees will watch you walk up and finish their conversation first before taking your order. I think his name is Carson or Cason, but he’s VERY rude. I literally watched him toss my drink on the counter pick up a straw and throw it at my drink. He didn’t even call out the drink name. Every encounter I’ve had with him has been like this.
Restaurantji Recommends
Customer service is amazing! I was a frequent customer two years ago, until my work hours changed, and I hadn't been back since then. I stopped by again a week ago around 9AM. Carson, barista, not only remembered me, but also remembered what I always ordered two years ago (my usual order back then was a little unusual). HE MADE MY DAY!!! Pumpkin cream cold brew is my super star drink now. I've got to have at least three of those a week now.
Atmosphere: 4
Food: 5
Service: 5
Want fill up your cup all the wat $ high
Customer service was amazing. Coffee was so good. But there was a roach crawling across the counter…
I didn't go and would NEVER go to Starbucks simply because of their political views and refusing to serve police officers. Plus I've always said Starbucks coffee is nothing more than over brewed and over caffeinated coffee. Take any coffee you want and boil it for about 30 minutes and you'll have a cup of Starbucks and it won't cost you a outrageous price.I went grocery shopping at Ingles I didn't go to Starbucks
They have recently renovated this store, the building had no lights on outside and I was wondering if they were open. I pulled to the drive thru and they did greet me quickly, the hot chocolate I ordered was luke warm and tasted a little too sweet. Hopefully I will have a better experience next time.
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