Starbucks
825 West Ave, Cartersville
(770) 607-7325
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Recent Reviews
Only making this review to alert management that employees need to be trained better. Every time I have ordered here, there is always confusion and my very simple order is made wrong. I also see it happening to other customers. It used to be a good location but hasn’t been recently.
Customer service is amazing! I was a frequent customer two years ago, until my work hours changed, and I hadn't been back since then. I stopped by again a week ago around 9AM. Carson, barista, not only remembered me, but also remembered what I always ordered two years ago (my usual order back then was a little unusual). HE MADE MY DAY!!! Pumpkin cream cold brew is my super star drink now. I've got to have at least three of those a week now.
They have recently renovated this store, the building had no lights on outside and I was wondering if they were open. I pulled to the drive thru and they did greet me quickly, the hot chocolate I ordered was luke warm and tasted a little too sweet. Hopefully I will have a better experience next time.
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