Terrible customer service no sense of urgency when making orders and talking while making customers orders about irrelevant things
Atmosphere: 1
Food: 3
Service: 1
Khushi Patel
Manger on duty is very unprofessional. Surprised he’s even a manager.
samiul ahmed
Manager on duty very unprofessional and I didn’t what I ordered for the fifth time
Recommended dishes: Five Guys Style, French Fries, Their Cheeseburger, Bacon Cheeseburger, Hamburger, Bacon Burger, Grilled Cheese, Veggie Sandwich, blt
D M (Bigdtravels)
Excellent burger and fries with good service. The new meal deal for only $6 more when you order a burger or hotdog is a great value.
Atmosphere: 5
Food: 5
Service: 5
Stefani McDade
I should have taken a photo but this is not the first time we've ordered from here only to find dry, overcooked burger patties, super soggy buns, wilted lettuce, etc. — not good. Friendly staff but this is not the food quality I've come to expect from this franchise and certainly not worth the price!
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Five Guys Style, Their Cheeseburger, Hamburger
CREATE TEST
The cook making the burgers had cheese laying on top of some stainless edge before it was placed on a burger disgusting!! And even the are using gloves they are literally touching everything. Only good thing was fries
T. Colton
No parking lot. It also doesn’t say that it has parking when Googling location. I drove there and it was misty raining. The location was not very visible because it’s sitting on a slight hill or incline. Even with GPS I passed by it multiple times. When I called the store about its location and parking, they mentioned something that wasn’t thoroughly explained about parking, mentioning a parking garage and something else.
Depends on which way you drive in, one the ways is, if the restaurant is on your immediate right and you drive pass it, your option is to turn into a nearly empty parking garage. (Warning) if you proceed forward the road ends at a locked security gate, with a small dumpster partially in front of it. The gate most likely belongs to the apartment complex behind it. You will have a very narrow space to turn around because there is a building on your right and the curb on your left. I didn’t use the parking garage because I drove through one and didn’t feel secure or safe parking and exiting my vehicle nor were there any instructions on how to locate the Five Guys from there. If you walk out the garage it is past the Five Guys restaurant on your right, a bridge that connects you to another area is on your left. Therefore if you walk out the garage you will have to walk up a hill nearly to the stop light and find an entrance to their side walk.
I choose to drop off my passenger and keep driving around outside that area and returning until I saw them outside. I couldn’t call my passenger because I’d given them my phone with my order information because of traffic entering, I couldn’t stop and screen shot them my order information.
pouya dana
Didn't realize it's my fault the cashier hit little fry instead of Cajun.
Atmosphere: 3
Food: 4
Service: 1
Brianna Dallas
Visited them 5 minutes to close and still honored operating hours. Positive vibes. Great quality.
Great atmosphere and food! Crew was really friendly.
Atmosphere: 5
Food: 5
Service: 5
Andrew Moss
Salty fries, even when asking for light salt. This has happened multiple times. I will no visit this location again. I shouldn't have to wipe salt off every fry.
Atmosphere: 1
Food: 1
Service: 1
Jose Miguel Torres Gonzalez
I felt the burger very “healthy” and lacking flavor in the patty. However, It was juicy and kind of small for the price they are selling it. The site was very clean and the waitress that helped me with a high chair for my kid was kind and lovely. Definitely, a mixed experience.
Atmosphere: 5
Food: 3
Service: 5
Brenda Bren
Terrible parking. Where is parking. I pulled up and then left because of the parking
MUSIC TOO LOUD!!
Atmosphere: 2
Food: 3
Service: 4
Terrible customer service no sense of urgency when making orders and talking while making customers orders about irrelevant things
Atmosphere: 1
Food: 3
Service: 1
Manger on duty is very unprofessional. Surprised he’s even a manager.
Manager on duty very unprofessional and I didn’t what I ordered for the fifth time
Recommended dishes: Five Guys Style, French Fries, Their Cheeseburger, Bacon Cheeseburger, Hamburger, Bacon Burger, Grilled Cheese, Veggie Sandwich, blt
Excellent burger and fries with good service. The new meal deal for only $6 more when you order a burger or hotdog is a great value.
Atmosphere: 5
Food: 5
Service: 5
I should have taken a photo but this is not the first time we've ordered from here only to find dry, overcooked burger patties, super soggy buns, wilted lettuce, etc. — not good. Friendly staff but this is not the food quality I've come to expect from this franchise and certainly not worth the price!
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Five Guys Style, Their Cheeseburger, Hamburger
The cook making the burgers had cheese laying on top of some stainless edge before it was placed on a burger disgusting!! And even the are using gloves they are literally touching everything. Only good thing was fries
No parking lot. It also doesn’t say that it has parking when Googling location. I drove there and it was misty raining. The location was not very visible because it’s sitting on a slight hill or incline. Even with GPS I passed by it multiple times. When I called the store about its location and parking, they mentioned something that wasn’t thoroughly explained about parking, mentioning a parking garage and something else.
Depends on which way you drive in, one the ways is, if the restaurant is on your immediate right and you drive pass it, your option is to turn into a nearly empty parking garage. (Warning) if you proceed forward the road ends at a locked security gate, with a small dumpster partially in front of it. The gate most likely belongs to the apartment complex behind it. You will have a very narrow space to turn around because there is a building on your right and the curb on your left. I didn’t use the parking garage because I drove through one and didn’t feel secure or safe parking and exiting my vehicle nor were there any instructions on how to locate the Five Guys from there.
If you walk out the garage it is past the Five Guys restaurant on your right, a bridge that connects you to another area is on your left. Therefore if you walk out the garage you will have to walk up a hill nearly to the stop light and find an entrance to their side walk.
I choose to drop off my passenger and keep driving around outside that area and returning until I saw them outside. I couldn’t call my passenger because I’d given them my phone with my order information because of traffic entering, I couldn’t stop and screen shot them my order information.
Didn't realize it's my fault the cashier hit little fry instead of Cajun.
Atmosphere: 3
Food: 4
Service: 1
Visited them 5 minutes to close and still honored operating hours. Positive vibes. Great quality.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great atmosphere and food! Crew was really friendly.
Atmosphere: 5
Food: 5
Service: 5
Salty fries, even when asking for light salt. This has happened multiple times. I will no visit this location again. I shouldn't have to wipe salt off every fry.
Atmosphere: 1
Food: 1
Service: 1
I felt the burger very “healthy” and lacking flavor in the patty. However, It was juicy and kind of small for the price they are selling it. The site was very clean and the waitress that helped me with a high chair for my kid was kind and lovely. Definitely, a mixed experience.
Atmosphere: 5
Food: 3
Service: 5
Terrible parking. Where is parking. I pulled up and then left because of the parking
Nice burguer and service costumer💯👍
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