I just ordered a big box and when I got it from the door dasher parked on the road. She slipped with the pizza in her hands. Then she handed me the pizza and the box looked like it was ripped opened and then taped shut. I asked why the box was opened and she ignored me and went to her car. But then I went to put it down inside, the boneless wings were opened and the pizza was almost squished together. She did lose her balance with it, A bit. But honestly not enough to cause this or a hole in the boneless wings. And the driver was weird. This was a very strange delivery and I called the store and whoever answered was rude and did not help me.
Alexa Carrasco
I called in for delivery and had to get transferred to the manager because employees sound like they do not want to be there or are capable of taking an order. I got transferred to the manager and the manager sounded the same. For one minute i thought i was ordering from KFC.
Atmosphere: 2
Service: 2
Recommended dishes: Pepperoni Pizza
Evelin Escobar
Pizza hut has always been one of the best in serving customers but this time I'm upset because the driver robbed us. I had to pay $40.90 and he said it was $49.90. I gave him $3 as a tip and he still charged more. The truth is, I'm very sad because the same Spanish people steal from each other instead of helping
Isabel Contreras
Made an order but they told me it’s should’ve been cancelled because their systems stops taking orders at certain point . Well it wasn’t cancelled on Uber side . Tried to cancel on the app but it wasn’t qualified had to call a number and explain to get my refund . They certainly had it marked on Uber side that the order was live and my card was charged . Glad didn’t take the persons word for it . Very convenient for that to happen . I guess times are really hard out there
Atmosphere: 1
Food: 1
Service: 1
Jay Mat
I ordered a meat lovers pizza and paid extra for chicken sausage and fire roasted peppers. Luckily before I drove away I checked and the pizza 1st looked HORRIBLE and 2nd only had 2 types of meat. I bring the pizza back in and the emotionless rep said we are out of a lot of products. My bill for the extra toppings did not reduce!!!! I just got a refund. Trash pizza and service
Atmosphere: 1
Food: 1
Service: 1
Jerrica Whittier
This is the most horrible service I ever received. I ordered a vegiie pasta bowl with no cheese specifically because I am vegan with no olives I ended up getting exactly what I did not want. They did not provide a receipt and I open my food its so much cheese on my food I can't even pick it out I paid 28 dollars plus tipped and asked them to please remake this food and I was hung up on. This was my second time having to have them remake my food this is horrible and rude services.
Atmosphere: 1
Food: 1
Service: 1
kasey jones
Ordered a veggie pizza and picked up a pepperoni. Then they told me they were out of pan pizzas.
Vegetarian options: Just veggies.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Veggie Lovers Pizza
James Eley
Food was wonderful, people were very professional and personal
As much as I love pizza and my favorite restaurant is pizza hut, this location truly was disappointing, the service could have been better, but the pizza was the biggest disappointment of all. It was dry and barely had any sauce on it. Truth be told the best thing I walked away with that day was the cherry Pepsi.
Friendly and very customer service oriented. Clean facility. My Meat Lovers Pizza was the best and my wings were cooked thoroughly. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Victoria Hudson
I accidentally placed my pizza order for pick-up on the wrong day through the pizza app. Pernell, the manager, reached out to me with pick-up details. Despite my mistake, he handled the situation with ease and asked when I wanted to pick up, accommodating my request for a few days later. On the day of our corporate event, I called as instructed, and Pernell ensured everything went smoothly. Despite our large order of more than 20 pizzas, he remained calm and took excellent care of us. When we arrived, the pizzas were hot and fresh, ready for us to enjoy. Pizza Hut should definitely give Pernell a raise! While I don't typically eat at Pizza Hut, it was the perfect choice for our event. From now on, I'll only use this location. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Caitlin Wyatt
The employee HUNG up on me… they made the order wrong and the “manager” hung up on me then when I called back I heard the person say“Just put her on hold”Awful horrible customer experience. They messed up the order then HUNG UP on the customerVery poor customer service
Atmosphere: 1
Food: 1
Service: 1
T. L.
Ummmmmm their score is 100A!!!!! ? My husband walked in today and the young man was soo organized, and friendly. Sooooo other places you MAY get friendly service but what’s the score? .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Julia Brown
This place is so rude! They don’t acknowledge you at all. DONT say hello when you walk in or anything . You could tell customers are not important to them. The bald heavy set guy you could probably be the manager would hold conversation with other team mates and then get to the customer once he’s done. This place need a new manager and a new team. Will not be returning due to poor customer service !
This location NEVER answers the phone!
I just ordered a big box and when I got it from the door dasher parked on the road. She slipped with the pizza in her hands. Then she handed me the pizza and the box looked like it was ripped opened and then taped shut. I asked why the box was opened and she ignored me and went to her car. But then I went to put it down inside, the boneless wings were opened and the pizza was almost squished together. She did lose her balance with it, A bit. But honestly not enough to cause this or a hole in the boneless wings. And the driver was weird. This was a very strange delivery and I called the store and whoever answered was rude and did not help me.
I called in for delivery and had to get transferred to the manager because employees sound like they do not want to be there or are capable of taking an order. I got transferred to the manager and the manager sounded the same. For one minute i thought i was ordering from KFC.
Atmosphere: 2
Service: 2
Recommended dishes: Pepperoni Pizza
Pizza hut has always been one of the best in serving customers but this time I'm upset because the driver robbed us. I had to pay $40.90 and he said it was $49.90. I gave him $3 as a tip and he still charged more. The truth is, I'm very sad because the same Spanish people steal from each other instead of helping
Made an order but they told me it’s should’ve been cancelled because their systems stops taking orders at certain point . Well it wasn’t cancelled on Uber side . Tried to cancel on the app but it wasn’t qualified had to call a number and explain to get my refund . They certainly had it marked on Uber side that the order was live and my card was charged . Glad didn’t take the persons word for it . Very convenient for that to happen . I guess times are really hard out there
Atmosphere: 1
Food: 1
Service: 1
I ordered a meat lovers pizza and paid extra for chicken sausage and fire roasted peppers. Luckily before I drove away I checked and the pizza 1st looked HORRIBLE and 2nd only had 2 types of meat. I bring the pizza back in and the emotionless rep said we are out of a lot of products. My bill for the extra toppings did not reduce!!!! I just got a refund. Trash pizza and service
Atmosphere: 1
Food: 1
Service: 1
This is the most horrible service I ever received. I ordered a vegiie pasta bowl with no cheese specifically because I am vegan with no olives I ended up getting exactly what I did not want. They did not provide a receipt and I open my food its so much cheese on my food I can't even pick it out I paid 28 dollars plus tipped and asked them to please remake this food and I was hung up on. This was my second time having to have them remake my food this is horrible and rude services.
Atmosphere: 1
Food: 1
Service: 1
Ordered a veggie pizza and picked up a pepperoni. Then they told me they were out of pan pizzas.
Vegetarian options: Just veggies.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Veggie Lovers Pizza
Food was wonderful, people were very professional and personal
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Marinara, Breadsticks
As much as I love pizza and my favorite restaurant is pizza hut, this location truly was disappointing, the service could have been better, but the pizza was the biggest disappointment of all. It was dry and barely had any sauce on it. Truth be told the best thing I walked away with that day was the cherry Pepsi.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Friendly and very customer service oriented. Clean facility. My Meat Lovers Pizza was the best and my wings were cooked thoroughly. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I accidentally placed my pizza order for pick-up on the wrong day through the pizza app. Pernell, the manager, reached out to me with pick-up details. Despite my mistake, he handled the situation with ease and asked when I wanted to pick up, accommodating my request for a few days later. On the day of our corporate event, I called as instructed, and Pernell ensured everything went smoothly. Despite our large order of more than 20 pizzas, he remained calm and took excellent care of us. When we arrived, the pizzas were hot and fresh, ready for us to enjoy. Pizza Hut should definitely give Pernell a raise! While I don't typically eat at Pizza Hut, it was the perfect choice for our event. From now on, I'll only use this location. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The employee HUNG up on me… they made the order wrong and the “manager” hung up on me then when I called back I heard the person say“Just put her on hold”Awful horrible customer experience. They messed up the order then HUNG UP on the customerVery poor customer service
Atmosphere: 1
Food: 1
Service: 1
Ummmmmm their score is 100A!!!!! ? My husband walked in today and the young man was soo organized, and friendly. Sooooo other places you MAY get friendly service but what’s the score? .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This place is so rude! They don’t acknowledge you at all. DONT say hello when you walk in or anything . You could tell customers are not important to them. The bald heavy set guy you could probably be the manager would hold conversation with other team mates and then get to the customer once he’s done. This place need a new manager and a new team. Will not be returning due to poor customer service !
Atmosphere: 1
Service: 1
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