Excelent place I really love coming here . I recommend you guys to come enjoy a loving coffee. Also seems like a good place to work in silence ..
Atmosphere: 5
Food: 5
Service: 5
Kailey Folsom
I love this Starbucks location. The service is top tier. Jeremiah is fabulous!
Atmosphere: 5
Service: 5
Sam Bev
Odd experience- manager? (blue eyeliner)called me RUDE for accidentally paying for someone else order. LOL (Regarding store 49207-265791). I picked up a mobile order through drive through.
1. I told the drive thru speaker I have a mobile order and like usual, they tell me to pull around then hand me the items and I’m gone.
2. However, the young lady at the window asked me to pay. ( I already stated I was here for a mobile order through the drive through). I used rewards to pay, so I figured maybe the Starbucks app didnt go through? I don’t know, electronic stuff can be weird. I just stuck my phone/starbucks code app out the window because I ASSUMED the app hadn’t worked properly. I had NO idea the drive thru girl was asking me to pay for someone else’s order.
3. Anyway, when she handed me food items (instead of my drink), I realized that the order was actually not mine. Again, It was NOT a big deal, I said, omg I’m sorry this isn’t mine, I thought the app hadn’t paid for it beforehand, but now I realized that must be someone else’s order.
I said I was sorry because I thought it was because my rewards didn’t go through as normal or something. You know how electronic stuff goes, it’s not infrequent for computers to have errors!!
5. Manager (blue eyeliner lady) acted like I did something on purpose. So it literally was an honest mistake, no big deal. I definitely did NOT think the manager was going to patronize me on how to order and I should have said mobile pick up. I was like, I already DID say that in the drive. I even tried to lighten the mood to make it more my fault (because the other poor young girl seemed scared of the blue eyeliner manager lol) and I said, hey, you know what, I was distracted too because I had been on the phone with a doctor earlier dealing with some medication problems ( I WAS NOT ON THE PHONE IN THE DRIVE THRU)
6. Manager states I’m RUDE for being on the phone, and I was like hol up I wasn’t ON THE PHONE, I was just saying I had other things on my mind it’s ALL GOOD LADY like what are we getting froggy for?! She doesn’t even listen to me and says I’m “RUDE” and I should have said mobile order at the drive thru.
7. We both shared awkward smiles as I departed. I drove away and then got mad and made this review. SMH.
Service: 1
shemika fluker
I stopped to get a hot chai tea latte. It was good as always and my spinach feta wrap was as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta & Cage-Free Egg White Breakfast Wrap
Denise Gall
Very good with excellent service!
Sylvester Bowens jr
Austin is Great ?, the bustling busy Starbucks location in Chamblee, has everything, in door and outside shaded setting, a spacious cafe area with lots of setting. Lots of beverages to select from, both hot ? and cold drinks! There is wifi and it is host to a wide demagrafic of all kinds of faces both young, to infants, and some as old as myself ?... The Manager on site, when I paid a visit; was Austin, I can only say as it was very busy at the time, that he was patient understanding, engaging, and not at all disappointed! Five gold stars. ?
Atmosphere: 5
Food: 5
Service: 5
Scott Godwin
I remember when Starbucks first opened. It had some class and a civilized vibe to it. You could get your coffee in an actual mug, and it had a coffee shop vibe to it. The new ones are totally sterile and they don’t have mugs, haven’t for a long time. Sad how much plastic garbage they throw away too, considering they claim to be a “progressive” company.
Christina C
I used to frequent this location very often and had no issues about 5-6 years ago. Recently since I work near the location i will order door dash to my job not too far. I noticed they had a new oatmilk drink "the Iced hazelnut oatmilk shaken expresso" so i decided to get it vs my hot dirty chai. Well both times when my drink cane on door dash it looked so different than when Ive ordered from other locations. So i called location to advise i dont think its being made right, They told me it was doordash shaking the drink in transit, I said I dont think thats the case unless theyre playing kickball/football with the bag.
So the next day I insisted on going inside the location to order the drink at the counter. I watch the girl make it wrong and i told them no thanks its not made correctly. They continued to tell me "its what its supposed to look like" I told them it changes the taste alot so let me just get a dirty chai instead.
Well fast forward to the next day , I was able to go to another location and get my drink perfect! I also called corporate to complain, not only because the drink was made wrong but to put blame on everyone and not taking ownership. Below you will see photos of them making the drink at counter and handing it directly to me / the other oic will be the correct way the drink was made and even from drive thru . The reason I made this long review is to keep those away who truly appreciate the curation of how starbucks designs drinks and to actually get that same experience at any location . Props to the manager for accommodating to a hot drink but his team needs coaching on proper customer service/Satisfaction. Thanks !
Parking: Limited parking and tight drive thru
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Spinach Feta & Cage-Free Egg White Breakfast Wrap
Zung Nguyen
The parking was an issue, as long you can find a place to park, the inside is fine!
Atmosphere: 4
Food: 4
Service: 4
David Pham
Starbucks prices are getting higher and higher and the space is clean but drink prices are too expensive for me during this time
Great stop for morning fix or a quick evening snack with your favorite beverage! Love to sit here and read, friendly staff, lively environment.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich
Vahan Me
Overall quite nice. Wish the basic drinks such as tea and coffee were a bit less expensive though.
Atmosphere: 4
Food: 4
Service: 5
Rashida Bey
Excellent customer service. Shaken expresso was made perfect.
Service: 5
Crista McMullen
As often as I visit this location, the level of customer service doesn’t improve, they should know me by now. My Daughter worked at the Ravinia location for 4 years and they would’ve terminated her if she was as dry with those customers as these Baristas are with me, I didn’t even get so much as a thank you and I spent $36………I think Starbucks is a distant memory for a long time!!!
Atmosphere: 5
Food: 5
Service: 3
Srdjan Jovanovic
Yet another Starbucks location that was "demodelled" to reduce the total square footage for customers. The seating area was also eliminated and it's all table seating now.This trend needs to stop. It's ruining the brand.
Excelent place I really love coming here . I recommend you guys to come enjoy a loving coffee. Also seems like a good place to work in silence ..
Atmosphere: 5
Food: 5
Service: 5
I love this Starbucks location. The service is top tier. Jeremiah is fabulous!
Atmosphere: 5
Service: 5
Odd experience- manager? (blue eyeliner)called me RUDE for accidentally paying for someone else order. LOL (Regarding store 49207-265791). I picked up a mobile order through drive through.
1. I told the drive thru speaker I have a mobile order and like usual, they tell me to pull around then hand me the items and I’m gone.
2. However, the young lady at the window asked me to pay. ( I already stated I was here for a mobile order through the drive through). I used rewards to pay, so I figured maybe the Starbucks app didnt go through? I don’t know, electronic stuff can be weird. I just stuck my phone/starbucks code app out the window because I ASSUMED the app hadn’t worked properly. I had NO idea the drive thru girl was asking me to pay for someone else’s order.
3. Anyway, when she handed me food items (instead of my drink), I realized that the order was actually not mine. Again, It was NOT a big deal, I said, omg I’m sorry this isn’t mine, I thought the app hadn’t paid for it beforehand, but now I realized that must be someone else’s order.
I said I was sorry because I thought it was because my rewards didn’t go through as normal or something. You know how electronic stuff goes, it’s not infrequent for computers to have errors!!
5. Manager (blue eyeliner lady) acted like I did something on purpose. So it literally was an honest mistake, no big deal. I definitely did NOT think the manager was going to patronize me on how to order and I should have said mobile pick up. I was like, I already DID say that in the drive. I even tried to lighten the mood to make it more my fault (because the other poor young girl seemed scared of the blue eyeliner manager lol) and I said, hey, you know what, I was distracted too because I had been on the phone with a doctor earlier dealing with some medication problems ( I WAS NOT ON THE PHONE IN THE DRIVE THRU)
6. Manager states I’m RUDE for being on the phone, and I was like hol up I wasn’t ON THE PHONE, I was just saying I had other things on my mind it’s ALL GOOD LADY like what are we getting froggy for?! She doesn’t even listen to me and says I’m “RUDE” and I should have said mobile order at the drive thru.
7. We both shared awkward smiles as I departed. I drove away and then got mad and made this review. SMH.
Service: 1
I stopped to get a hot chai tea latte. It was good as always and my spinach feta wrap was as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta & Cage-Free Egg White Breakfast Wrap
Very good with excellent service!
Austin is Great ?, the bustling busy Starbucks location in Chamblee, has everything, in door and outside shaded setting, a spacious cafe area with lots of setting. Lots of beverages to select from, both hot ? and cold drinks! There is wifi and it is host to a wide demagrafic of all kinds of faces both young, to infants, and some as old as myself ?... The Manager on site, when I paid a visit; was Austin, I can only say as it was very busy at the time, that he was patient understanding, engaging, and not at all disappointed! Five gold stars. ?
Atmosphere: 5
Food: 5
Service: 5
I remember when Starbucks first opened. It had some class and a civilized vibe to it. You could get your coffee in an actual mug, and it had a coffee shop vibe to it. The new ones are totally sterile and they don’t have mugs, haven’t for a long time. Sad how much plastic garbage they throw away too, considering they claim to be a “progressive” company.
I used to frequent this location very often and had no issues about 5-6 years ago. Recently since I work near the location i will order door dash to my job not too far. I noticed they had a new oatmilk drink "the Iced hazelnut oatmilk shaken expresso" so i decided to get it vs my hot dirty chai. Well both times when my drink cane on door dash it looked so different than when Ive ordered from other locations. So i called location to advise i dont think its being made right, They told me it was doordash shaking the drink in transit, I said I dont think thats the case unless theyre playing kickball/football with the bag.
So the next day I insisted on going inside the location to order the drink at the counter. I watch the girl make it wrong and i told them no thanks its not made correctly. They continued to tell me "its what its supposed to look like" I told them it changes the taste alot so let me just get a dirty chai instead.
Well fast forward to the next day , I was able to go to another location and get my drink perfect! I also called corporate to complain, not only because the drink was made wrong but to put blame on everyone and not taking ownership. Below you will see photos of them making the drink at counter and handing it directly to me / the other oic will be the correct way the drink was made and even from drive thru . The reason I made this long review is to keep those away who truly appreciate the curation of how starbucks designs drinks and to actually get that same experience at any location . Props to the manager for accommodating to a hot drink but his team needs coaching on proper customer service/Satisfaction. Thanks !
Parking: Limited parking and tight drive thru
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Spinach Feta & Cage-Free Egg White Breakfast Wrap
The parking was an issue, as long you can find a place to park, the inside is fine!
Atmosphere: 4
Food: 4
Service: 4
Starbucks prices are getting higher and higher and the space is clean but drink prices are too expensive for me during this time
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great stop for morning fix or a quick evening snack with your favorite beverage! Love to sit here and read, friendly staff, lively environment.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich
Overall quite nice. Wish the basic drinks such as tea and coffee were a bit less expensive though.
Atmosphere: 4
Food: 4
Service: 5
Excellent customer service. Shaken expresso was made perfect.
Service: 5
As often as I visit this location, the level of customer service doesn’t improve, they should know me by now. My Daughter worked at the Ravinia location for 4 years and they would’ve terminated her if she was as dry with those customers as these Baristas are with me, I didn’t even get so much as a thank you and I spent $36………I think Starbucks is a distant memory for a long time!!!
Atmosphere: 5
Food: 5
Service: 3
Yet another Starbucks location that was "demodelled" to reduce the total square footage for customers. The seating area was also eliminated and it's all table seating now.This trend needs to stop. It's ruining the brand.
Atmosphere: 1
Food: 4
Service: 2
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