They’re using AI to take orders in the drive-thru! A very cool concept, but it takes away the human element. The food was very fresh. The customer service was lacking.
Nikole Perez
Went thru drive lady in drive not pleasant. We got home to eat and long hair wrapped around lettuce in my apple pecan salad. When I called to let them know it took forever for someone to answer the phone and she stated not sure how a hair could end up in my sandwich, when I ordered an Apple pecan SALAD. Not driving back 15 minutes to get another salad or refund
Morris Robinson
Debora is professional Wendy employee!
SONIA CHAVEZ
The fries were cold and the chicken was cold and the sandwich the chicken was cold and when I complained the manager was very rude and very angry
John “Mica” Ellison
We went through the drive-thru. The experience was very interesting. It was a robotic voice taking our order and was able to respond correctly to our questions, although they were really simple.
I can't read without my glasses, so this was a really cool accessibility feature. Huge win for me. The staff were really personable and kind. The food was more amazing than any other Wendy's location I've ever been to. Shout out to the workers here!!!
Pamela Garner
This is by far the best Wendy's I've been to. Both management and staff were professional and polite
Anon
Didn't cut up the onions for my chili...really? I was the only one there and mobile ordered. Only ordered 5 minutes ahead of time yet the chili was below room temp and fries were cold and dried out
Vebol Rattanak
Half my fries seemed to be cooked into a fossilized state. The soda machine was not functioning.
KaVoris
The food was fresh and hot! The service was great. They made sure I got all my dipping sauces. My fry upgrade was accurate. The store was clean and clear of any clutter. Best Wendy's experience I've ever encountered!
Natsu Callaway
I haven’t eaten at this location in a long time, and saw that they had recently reopened after renovation, so I decided to give it a shot. I literally just ordered from here and there was WORM IN MY FOOD!! At first I thought it may have been a piece of lettuce (even though I didn’t have any lettuce on my sandwich) but it had legs and moved when I opened the bun! Disgusting! Thankfully, they refunded me even though I didn’t have a receipt.
I can tell they were short staffed this morning so I just want to give a shout out to Marcus who is obviously holding it down and doing a great job. Thank you for the amazing customer service even when wearing so many different hats this morning.
Franklin Longfellow
Drive thru took extremely too long Still didn't quite get my order right
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy’S Baked Potatoes
Jess Gorden
If you’re curious what $10 will get you at this Wendy’s - it’s disappointment. Sandwich could have been worse I guess. The order was correct but temperature and the sandwich just looks sad. I really want to have a good experience at a Wendy’s in Atlanta but I haven’t found one yet.
They’re using AI to take orders in the drive-thru! A very cool concept, but it takes away the human element. The food was very fresh. The customer service was lacking.
Went thru drive lady in drive not pleasant. We got home to eat and long hair wrapped around lettuce in my apple pecan salad. When I called to let them know it took forever for someone to answer the phone and she stated not sure how a hair could end up in my sandwich, when I ordered an Apple pecan SALAD. Not driving back 15 minutes to get another salad or refund
Debora is professional Wendy employee!
The fries were cold and the chicken was cold and the sandwich the chicken was cold and when I complained the manager was very rude and very angry
We went through the drive-thru. The experience was very interesting. It was a robotic voice taking our order and was able to respond correctly to our questions, although they were really simple.
I can't read without my glasses, so this was a really cool accessibility feature. Huge win for me. The staff were really personable and kind. The food was more amazing than any other Wendy's location I've ever been to. Shout out to the workers here!!!
This is by far the best Wendy's I've been to. Both management and staff were professional and polite
Didn't cut up the onions for my chili...really? I was the only one there and mobile ordered. Only ordered 5 minutes ahead of time yet the chili was below room temp and fries were cold and dried out
Half my fries seemed to be cooked into a fossilized state. The soda machine was not functioning.
The food was fresh and hot! The service was great. They made sure I got all my dipping sauces. My fry upgrade was accurate. The store was clean and clear of any clutter. Best Wendy's experience I've ever encountered!
I haven’t eaten at this location in a long time, and saw that they had recently reopened after renovation, so I decided to give it a shot. I literally just ordered from here and there was WORM IN MY FOOD!! At first I thought it may have been a piece of lettuce (even though I didn’t have any lettuce on my sandwich) but it had legs and moved when I opened the bun! Disgusting! Thankfully, they refunded me even though I didn’t have a receipt.
Restaurantji Recommends
My Favorite Wendy's in Atlanta
Watch out for the cold food!
Atmosphere: 2
Food: 1
Service: 3
I can tell they were short staffed this morning so I just want to give a shout out to Marcus who is obviously holding it down and doing a great job. Thank you for the amazing customer service even when wearing so many different hats this morning.
Drive thru took extremely too long
Still didn't quite get my order right
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy’S Baked Potatoes
If you’re curious what $10 will get you at this Wendy’s - it’s disappointment. Sandwich could have been worse I guess. The order was correct but temperature and the sandwich just looks sad. I really want to have a good experience at a Wendy’s in Atlanta but I haven’t found one yet.
Atmosphere: 1
Food: 1
Service: 1
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