Baskin-Robbins

2445 Airport Thruway, Columbus
(706) 507-3300

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Recent Reviews

"I had a disappointing experience at this Baskin Robbins location. The staff, all of whom were young men, showed no personality or professionalism. They didn't greet us with a simple 'hello' or 'welcome to Baskin Robbins,' and there was no 'thank you' after our purchase.

One employee scooping my daughter’s ice cream had his head practically inside the freezer, and his knuckles were touching the ice cream in the container,...
We ordered an ice cream cake and they did such a great job on it! The decorations were so well done and the writing was perfect; it really made our celebration extra special.The customer service in the store (when we ordered) was very friendly and helpful.The store itself is clean and well-staffed. There’s even a drive thru option, which is really convenient.
I love this location but im leaving this review for a specfic reason, i just got a cappucino blast original flavor (its my favorite and they always made it perfect) until today... i ended up with a vanilla shake and by the time i realized it had no coffee flavor at all i was far gone. So baskin folks PLEASE remember the coffee flavor and that you put enough in it.. please. A cappucino blast should not be a pale cream color.. or taste like a plain ol vanilla shake. Besides todays...

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