Dunkin'
$ • Coffee Shops, Donuts
Hours:
3201 Macon Rd, Columbus
(706) 984-8209
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Love Dunkin' and rarely disappointed, however this morning gives cause for complaint. Ordered 2 frosted donuts, blueberry, and a maple...recieved 2 upside- bottom of bag- smushed frosted, and double order of blueberry. Why?!
Called location to complain but no response even though someone was taking a call-in order when we were in the drive-thru. 🤔
Mocha latte with 5 sugar, 3 raspberry, extra shot of espresso.
Every Sunday I get doughnuts for my staff- I spend about $50 and usually go to the Veterans Prkwy location. This morn I went to Macon rd location bc I was by there. It wasn’t busy- One customer in front of me and
I saw maybe 2 cars in Drive thru when I parked. After they got the gentleman’s order, I stood there for about 6min, no greet, no one asked if I needed help- No acknowledgement. There were at least 5 employees at the time. Finally, a girl cake over and asked if...read full review
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 6AM - 9PM |
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Dunkin' is a popular fast-food restaurant known for its delicious doughnuts and breakfast items. The reviews suggest that the overall experience can be hit or miss. While the employees are generally friendly, there have been instances of poor communication and inconsistency in order fulfillment. Some customers have reported receiving incorrect orders or experiencing long wait times at the drive-through. Despite these occasional hiccups, Dunkin' remains a go-to spot for many, particularly for their signature sausage and cheese croissant, which is praised for its crispy, flaky exterior and gooey, cheesy interior.
The restaurant offers a peaceful atmosphere, with outlets and Wi-Fi available for customers who want to work or use their devices. The staff are described as polite and respectful, and the place is considered kid-friendly. However, the reviews mention that accessibility for those in wheelchairs may be limited.
The service is generally great, with courteous staff and minimal wait times. Customers appreciate the consistent quality of the coffee, though there have been instances of items being out of stock, especially during promotional periods. The team, led by Phil, is praised for their attentiveness and kindness.