Dunkin'
2621 Manchester Expy, Columbus
(706) 243-1206
Recent Reviews
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How is it possible Dunkin Donuts does not have DONUTS at 6 PM on a Sunday? Are you just a coffee shop now? It's like a car dealership without cars to sell or Starbucks without any coffee. Staff was nice, but...
Atmosphere: 1
Food: 1
Service: 2
This is my favorite location! I drive ten minutes out of the way on my way to work in order to have good customer service at this location.The other location is horrible with customer service on veterans and it is worth the drive coming here because i'm always greeted with a smile and prompt service. Brittany went above and beyond for me today. And I am so appreciative of her. I will be a loyal customer here for a long time.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this Dunkin’ Donuts location for nine years, and the customer service has always been exceptional. The employees are friendly, professional, and easy to get to know as individuals. My orders are always made correctly, and they consistently go above and beyond to make every visit pleasant.
What stands out most is how efficient they are, no matter how busy the traffic gets, they never leave me sitting in line for long. This is by far my favorite Dunkin’ location, and honestly, the other locations could learn a lot from the way this team operates. They’ve only gotten better over the years, and I’m grateful for their dedication and great service.
Highly recommended!
Atmosphere: 5
Service: 5
I want to start by saying I genuinely appreciate Dunkin’ Donuts—especially because they’re one of the few places that offer turkey sausage breakfast biscuits, which I really enjoy. That said, my recent visit left me a bit disappointed. The coffee I received was mostly froth with very little actual coffee. So while I’ll likely return for the breakfast biscuits, I’ll be skipping the coffee next time.
Atmosphere: 4
Food: 3
Service: 3
Went through drive about 1015am got a bagel toasted with cream cheese that you could pretty much throw through a window from how hard and old it was and the macchiatto tasted like old coffee with warm milk . Counter staff was great but cook was nasty.
Atmosphere: 4
Food: 1
Service: 4
I am a frequent customer and have been so impressed by the outstanding team at Dunkin @ Midlands. Sam, has built an amazing crew that is consistently friendly, quick, and welcoming. I've been coming in three times a week for some time now, and I've noticed how efficiently and professionally they handle busy rushes. You can tell they work well together, and it makes every visit a pleasure. It's a true testament to great leadership.
Atmosphere: 5
Food: 5
Service: 5
Extremely fast dozen at drive-through in the AM.
Atmosphere: 5
Food: 3
Service: 5
I tried to add money to my app...the cashier ignored me, I guess refused to do it, and the person that tried to help her did not care. Seriously, this cashier was using 80% of her faculties just to breathe. The remaining 10% don't seem to grasp the concept of the job.
Atmosphere: 2
Food: 4
Service: 1
Slow at times but friendly
Atmosphere: 4
Food: 4
Service: 3
The worst why cook everything in a microwave 🤮 bread hard as hell
Restaurantji Recommends
Clean. Friendly staff. Good food.
Atmosphere: 5
Food: 5
Service: 5
My favorite dunkin.
Atmosphere: 5
Food: 5
Service: 5
They get my coffee order right EVERY morning. Thanks Britt!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee
This place was once my favorite...once. The coffee is aweful watery and the lust goes on. I truly miss the old crew.
Atmosphere: 1
Food: 1
Service: 1
Service was friendly, made drink accurately. Clean restroom.
Atmosphere: 4
Food: 4
Service: 4
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