Recommended dishes: Chili Cheese Coney, Onion Rings
Alisa Huguley
Worst employees. Waited over 30 minutes just to get my order took
Atmosphere: 1
Food: 1
Service: 1
Rashon Mercer
Just go to another 1. Had me sitting in drive thru without acknowledgement because they were to lazy to make a big order but they took the next person's order quick with no hesitation
Atmosphere: 1
Food: 1
Service: 1
Jessaline Rippe
Well the first thing that went wrong is, I want to place an order on the app, but because I had a gift card I couldn’t use my gift card and pay the remaining amount while using the app, so forced to place an order at the screen, the price way different than online ( because it was a $1.99 Chili cheese cooney day ) leading to the next issue is at the restaurant they couldn’t honor that $1.99 price and I had to place it through the app, leading back to the issue of not being able to pay with gift card and another form of payment. So I then had them take off the cooney dogs from the order so that I could then place those on a mobile order to be able to receive them for the 1.99. Went to pay for that, they told me my gift card wasn’t working, after I had JUST called to verify how much money was available on my gift card so I know there was money on it and how much. So then being forced to feel like I had to pay for the whole order and not use my gift card was very frustrating but they had already handed us our food before finishing payment and my llttle kid had started eating it but I didn’t have enough money to pay for it all hence the reason on using the gift card. So then I had to give them everything back and just pay for what my kid had started eating. So then after dealing with all that, I then decided to do a mobile order and keep it at a balance of what I knew the gift card had an amount of and it worked, but leading back to not being able to use a gift card and alternate way. Left me having to do two separate orders plus the order at the screen ( of food my kid had already started eating before taking payment ) then we had to wait 30 minutes before receiving our second order on top of the additional waiting it took in between all the hassles having which all in all had been waiting for an hour and a half ! More of that time spent waiting for food and then saying gift card wouldn’t work ( when it infact did work- online ) and just a bunch of waiting. Along with employees being very rude !! Worst experience I’ve ever experienced at any restaurant I’ve ever been to my whole life. Will never go back to this location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili Cheese Coney, Fries
Michael Craige
This is the most disrespectful bunch of people you have working at this location... this is the 2nd time this week I have been here and it has taken them over 30 mins on my order and when I ask about my order they get an attitude about it...they say I'm sorry we are short staffed and really busy so you will have to wait...I will probably never come back to this location or I will stop buying food from Sonic period..never got my cup holder for my drinks .. medium order of onion rings only had 4 rings in it..I'd hate to see a small..and the general manager who she claimed to be gave me attitude and said I get what I give...never once apologized to me for anything... WORSE PLACE TO GO... NEVER AGAIN WITH ME... JUST LOST MY BUSINESS
Atmosphere: 1
Food: 3
Service: 1
Lanencia Andrews
The customer service is horrible here this is my last time ever going to this location. The staff here are so unprofessional and rude.
David Gourlay
Sat there for 20 minutes waiting on my order u asked a lady about my order said she didn’t know nothing about it and then I ask for a manager and she never got me a manager and then my order comes out right afterwards and never have the manager comes
Atmosphere: 1
Food: 1
Service: 1
tony walker
Bellhop corrected cook mistake..smiled the entire time..she was soo nice on valentines night.
Atmosphere: 5
Food: 3
Service: 5
Joe D'Andrea
Where's the pork? I bought a pulled pork and cheeseburger sandwich, opened up the sandwich and couldn't find the pork. There were a couple of pork chips, but I was horribly disappointed When comparing it to the picture in the ads. In japan, if your sandwich doesn't look like your ad, you bring it back and they make it look like it.
Food: 1
Service: 5
MaKayla Hatchell
I don’t understand the point of a sonic where none of the tolls are open and you are FORCED to go into the drive thru where you proceed to wait 45 minutes for a singular item. I’m confused. truly.
Gentleman who brought food out was ok but all 3 family members got food poisoning and very sick.
Atmosphere: 1
Food: 1
Service: 3
FVJ 75
Don't go to the Sonic of Milgen road. I was first in drive thru and two cars behind me got there order. This is not the first time. That restaurant needs to be closed or fire everyone their. DON'T GO TO THAT SONIC OFF MILGEN BY THE PUBLIX. Spend your money somewhere else.I decided to stop by Sonic for the first time since the last post and this time I was not disappointed. Giant improvements.
Always good!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili Cheese Coney, Onion Rings
Worst employees. Waited over 30 minutes just to get my order took
Atmosphere: 1
Food: 1
Service: 1
Just go to another 1. Had me sitting in drive thru without acknowledgement because they were to lazy to make a big order but they took the next person's order quick with no hesitation
Atmosphere: 1
Food: 1
Service: 1
Well the first thing that went wrong is, I want to place an order on the app, but because I had a gift card I couldn’t use my gift card and pay the remaining amount while using the app, so forced to place an order at the screen, the price way different than online ( because it was a $1.99 Chili cheese cooney day ) leading to the next issue is at the restaurant they couldn’t honor that $1.99 price and I had to place it through the app, leading back to the issue of not being able to pay with gift card and another form of payment. So I then had them take off the cooney dogs from the order so that I could then place those on a mobile order to be able to receive them for the 1.99. Went to pay for that, they told me my gift card wasn’t working, after I had JUST called to verify how much money was available on my gift card so I know there was money on it and how much. So then being forced to feel like I had to pay for the whole order and not use my gift card was very frustrating but they had already handed us our food before finishing payment and my llttle kid had started eating it but I didn’t have enough money to pay for it all hence the reason on using the gift card. So then I had to give them everything back and just pay for what my kid had started eating. So then after dealing with all that, I then decided to do a mobile order and keep it at a balance of what I knew the gift card had an amount of and it worked, but leading back to not being able to use a gift card and alternate way. Left me having to do two separate orders plus the order at the screen ( of food my kid had already started eating before taking payment ) then we had to wait 30 minutes before receiving our second order on top of the additional waiting it took in between all the hassles having which all in all had been waiting for an hour and a half ! More of that time spent waiting for food and then saying gift card wouldn’t work ( when it infact did work- online ) and just a bunch of waiting. Along with employees being very rude !! Worst experience I’ve ever experienced at any restaurant I’ve ever been to my whole life. Will never go back to this location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili Cheese Coney, Fries
This is the most disrespectful bunch of people you have working at this location... this is the 2nd time this week I have been here and it has taken them over 30 mins on my order and when I ask about my order they get an attitude about it...they say I'm sorry we are short staffed and really busy so you will have to wait...I will probably never come back to this location or I will stop buying food from Sonic period..never got my cup holder for my drinks .. medium order of onion rings only had 4 rings in it..I'd hate to see a small..and the general manager who she claimed to be gave me attitude and said I get what I give...never once apologized to me for anything... WORSE PLACE TO GO... NEVER AGAIN WITH ME... JUST LOST MY BUSINESS
Atmosphere: 1
Food: 3
Service: 1
The customer service is horrible here this is my last time ever going to this location. The staff here are so unprofessional and rude.
Sat there for 20 minutes waiting on my order u asked a lady about my order said she didn’t know nothing about it and then I ask for a manager and she never got me a manager and then my order comes out right afterwards and never have the manager comes
Atmosphere: 1
Food: 1
Service: 1
Bellhop corrected cook mistake..smiled the entire time..she was soo nice on valentines night.
Atmosphere: 5
Food: 3
Service: 5
Where's the pork? I bought a pulled pork and cheeseburger sandwich, opened up the sandwich and couldn't find the pork. There were a couple of pork chips, but I was horribly disappointed When comparing it to the picture in the ads. In japan, if your sandwich doesn't look like your ad, you bring it back and they make it look like it.
Food: 1
Service: 5
I don’t understand the point of a sonic where none of the tolls are open and you are FORCED to go into the drive thru where you proceed to wait 45 minutes for a singular item. I’m confused. truly.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I order online & they have my food out to my car quickly. I love the chicken fingers.
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a milkshake on a whim.Had the Peanut Butter shake which was absolutely delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Strawberry, Cheeseburger
Always
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings
Gentleman who brought food out was ok but all 3 family members got food poisoning and very sick.
Atmosphere: 1
Food: 1
Service: 3
Don't go to the Sonic of Milgen road. I was first in drive thru and two cars behind me got there order. This is not the first time. That restaurant needs to be closed or fire everyone their. DON'T GO TO THAT SONIC OFF MILGEN BY THE PUBLIX. Spend your money somewhere else.I decided to stop by Sonic for the first time since the last post and this time I was not disappointed. Giant improvements.
Atmosphere: 4
Food: 3
Service: 5