Wendy's

Name: Wendy's
Address: 6490 Milgen Rd, Columbus, Georgia, 31907, US
Telephone: (706) 288-4810
Price range: $
Rating: 1.9

$ • Fast Food, Burgers

Hours:
6490 Milgen Rd, Columbus
(706) 288-4810

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About Wendy's

Wendy's is a popular fast-food chain with a mixed reputation. Customers have reported inconsistent service, with orders often being messed up or delayed. Some have experienced issues with menu items being unavailable or incorrect, such as mayonnaise on a burger despite a request for no mayo. However, staff have been known to be accommodating and willing to make corrections. The restaurant's drive-through service can be slow, especially during peak hours, and some employees have been observed using their phones while on duty. Despite these issues, the restaurant offers a variety of menu items, including the popular Son of a Baconator and Orange Dreamcicle Frosty. Recent reviews indicate that during evening shifts, employees work well together and staff overseeing operations are caring of customers. The location is always busy, and customers sometimes face issues with condiments, utensils, or payment options. The food is fresh when service is prompt, though employees often appear distracted by their phones or conversations. Overall, the restaurant has great potential, but improvements in customer service and staff engagement could help it thrive. The drive-thru employee's attitude can influence the overall experience, and a more positive approach would benefit customers.