I like pizza. I like that I can pick out the toppings, but this franchise seems like it's doing everything possible to get rid of its loyal customers. I'm referring to changes in ordering and the reward system. With respect to the choosing of the items, the toppings are no longer visible to customers. (really strange setup at the uptown Columbus store) I can't understand the reason for this. Secondly, they keep changing the reward points system - to the point where it is virtually unusable unless you give them permission to hold your credit card information in their system. Frankly, I don't trust them to keep it secure after seeing how they have managed their customer ordering system for the last several years - it's a train wreck. So if you don't care to see what's going on your pizza when you blindly select things off a list, and you don't care about reward points - it's not terrible.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Joe Morrow
Always fantastic, build your own pizza, cafeteria, deli counter style…wonderful gelato, great service and fun, family friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Lindsay Bytof
Quick, great service and delicious pizza. A godsend after a long convention day.
Atmosphere: 4
Food: 5
Service: 5
Rob Logsdon
Take out order. Pizza was not crispy, crust was floppy. Taste was decent but not special. Atmosphere at restaurant seemed great and the service was spot on and super friendly.
Atmosphere: 4
Food: 2
Service: 5
B Barbosa Jr
Perfect pl to eat pizza. Customer service outstanding.
Atmosphere: 5
Food: 5
Service: 5
warren watkins
Used to be my favorite pizza place in Columbus. Pizza used to be crisp, and made with finesse. Ordered tonight & the pizza is now equivalent to Chuck-e cheese pizza. Ordered wings as well which came out clearly super chewy and not done. Don’t know if this was a one off but super disappointing.
Atmosphere: 2
Food: 1
Service: 3
Susan Guzman
We got the Lineage and Great White pizzas. Out fast and delicious. We like the Greek dipping sauce best but use the Ceaser and ranch too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza
Tj Robertson
Pizza was amazing. Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Candice Strickland
Friendly staff with freshly made food items in a clean environment. Good sized portions. Indoor and outdoor seating options. Many years as a customer and as many positive experiences.
Spectacular, The only pizza that I will eat veggie on wheat no red sauce
Atmosphere: 5
Food: 5
Service: 5
Carolina Lima
Everything was absolutely delicious! You can really feel the love and care in every detail the food, the packaging, even the stickers. Everything was perfect. I will definitely order again!
Atmosphere: 5
Food: 5
Service: 5
Brenda Hooton
Great service and wonderful food. My pie was just as ordered and did not disappoint
Atmosphere: 5
Food: 5
Service: 5
Pua Parker
Had a great experience with my two young kids- friendly staff, very eager to help and answer questions. My kids loved the pizza. And they have vegan cheese and GF crust for my dietary needs. Highly recommend this location!
I like pizza. I like that I can pick out the toppings, but this franchise seems like it's doing everything possible to get rid of its loyal customers. I'm referring to changes in ordering and the reward system. With respect to the choosing of the items, the toppings are no longer visible to customers. (really strange setup at the uptown Columbus store) I can't understand the reason for this. Secondly, they keep changing the reward points system - to the point where it is virtually unusable unless you give them permission to hold your credit card information in their system. Frankly, I don't trust them to keep it secure after seeing how they have managed their customer ordering system for the last several years - it's a train wreck. So if you don't care to see what's going on your pizza when you blindly select things off a list, and you don't care about reward points - it's not terrible.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Always fantastic, build your own pizza, cafeteria, deli counter style…wonderful gelato, great service and fun, family friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Quick, great service and delicious pizza. A godsend after a long convention day.
Atmosphere: 4
Food: 5
Service: 5
Take out order. Pizza was not crispy, crust was floppy. Taste was decent but not special. Atmosphere at restaurant seemed great and the service was spot on and super friendly.
Atmosphere: 4
Food: 2
Service: 5
Perfect pl to eat pizza.
Customer service outstanding.
Atmosphere: 5
Food: 5
Service: 5
Used to be my favorite pizza place in Columbus. Pizza used to be crisp, and made with finesse. Ordered tonight & the pizza is now equivalent to Chuck-e cheese pizza. Ordered wings as well which came out clearly super chewy and not done. Don’t know if this was a one off but super disappointing.
Atmosphere: 2
Food: 1
Service: 3
We got the Lineage and Great White pizzas. Out fast and delicious. We like the Greek dipping sauce best but use the Ceaser and ranch too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza
Pizza was amazing. Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Friendly staff with freshly made food items in a clean environment. Good sized portions. Indoor and outdoor seating options. Many years as a customer and as many positive experiences.
Atmosphere: 5
Food: 5
Service: 5
Pizza is soooo good here! Insanely fast too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Spectacular, The only pizza that I will eat veggie on wheat no red sauce
Atmosphere: 5
Food: 5
Service: 5
Everything was absolutely delicious! You can really feel the love and care in every detail the food, the packaging, even the stickers. Everything was perfect. I will definitely order again!
Atmosphere: 5
Food: 5
Service: 5
Great service and wonderful food. My pie was just as ordered and did not disappoint
Atmosphere: 5
Food: 5
Service: 5
Had a great experience with my two young kids- friendly staff, very eager to help and answer questions. My kids loved the pizza. And they have vegan cheese and GF crust for my dietary needs. Highly recommend this location!
Expectation vs reality 😂
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