I walked in to get ice cream and I was the first person to arrive until others started walking in. No one greeted me but saw me standard. I patiently waited to get my order taken at the ice cream counter. No one bothered to tell me I had to pay first, knowing I was standing there like an idiot until I asked. In the meantime, everyone that came after me was assisted before me. Very disturbed. Not coming to this location again. Your customer service needs to be way better!!! No one was well mannered.
Atmosphere: 1
Food: 5
Service: 1
Jordan Adkisson
Was there at 9:05, all doors were locked and employees were just standing around.
Zena Marie
My husband just took our kids for. They had to wait for someone to service them but the bigger issue was my son got the mango sherbet. While eating it he noticed there was a bug in his ice cream.
salena kahler
Rude girl at drive up. Never felt like I was bothering someone that much in all my life. Blender broken, out of cuppocino blasts are just other issues. She should not be working in public! I'd fire her in a heartbeat.
Atmosphere: 1
Food: 4
Service: 1
harvey williams
No CUSTOMERS SERVICE training at all , that fare to staff members or customers at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split
Chef Harvey Paul Williams
Their Team has no CUSTOMERS SERVICE Training, they also tend to run out Product! and with rating of 2.7 FRANCHISE AND OWNERSHIP NEEDS A REVALUATION OF THEIR BUSINESS PLAN! ASAP! This is what I received as BANANA SPILT, THE YOUNG LADY INFORM ME THAT HAS NOT BE TRAIN ON HOW TO MAKE A BANANA SPLIT SMH! LOL. SO VERY SAD! AND LESS NOT THE ICE CREAM AND DONUT COUNTER WERE HALF EMPTY! SOME PLEASE GET THESE LADY'S SOME TRAINING AND HELP ASAP!
Earletta Sykes
I have visited this location and I wanted to purchase a quart size of jamonca almond fudge and vanilla ice cream. The store did not have the ice cream I was looking for in the display case. This is the second occurrence of not having the ice cream available for purchase.
Chanel Mc
It was the bathroom for me it was nasty, and there was no toilet paper that early in the morning, which meant nobody cleaned it before they closed the night before.
Atmosphere: 4
Food: 4
Service: 4
Courtney Cole
Ordered through door dash twice and each time was easily more delicious than Bruster's (the vanilla ice cream). My star rating doesn't have to do with the food. The container and bag, it was very plain to tell, smelled like weed. At first I thought it was the door dash driver, but I realized the door dash driver couldn't have touched anything but the bag because of how what I ordered was packaged. However, everything INCLUDING the bag smelled like weed. That's pretty bad if the Baskin Robbins employee's hands are so rank that they can't even touch something without leaving that kind of a smell.
My friends and I visited this location after a particularly trying day to enjoy a treat. The employee that served us was patient as there were 6 of us ordering. I ordered a scoop of chocolate chip cookie dough in a sugar cone (which they didn't have). I sat down and began to eat but noticed caramel and nuts. It was Snickers ice cream, but my friend's husband ate it and my friend ordered me a replacement. My friend pointed out that there was a dead fly in one of the tubs and she responded rudely "is that the one you want?" ? Turns out that they didn't have cccd and I settled for cookies and cream. I wouldn't normally complain but that comment was beyond the pale.
Lloyd Lofton
This is what they call a hot fudge sundae, too 3 people to make it, manager had to find hot fudge and they didn’t know what whipped cream was. Worst service in Conyers, go to Dairy Wueen
Alexis A M
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
Alexis A
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
Megan “Crazygirl” K
The toasted white chocolate latte is delicious ? you can get it hot or cold I got it cold and loved it...
I walked in to get ice cream and I was the first person to arrive until others started walking in. No one greeted me but saw me standard. I patiently waited to get my order taken at the ice cream counter. No one bothered to tell me I had to pay first, knowing I was standing there like an idiot until I asked. In the meantime, everyone that came after me was assisted before me. Very disturbed. Not coming to this location again. Your customer service needs to be way better!!! No one was well mannered.
Atmosphere: 1
Food: 5
Service: 1
Was there at 9:05, all doors were locked and employees were just standing around.
My husband just took our kids for. They had to wait for someone to service them but the bigger issue was my son got the mango sherbet. While eating it he noticed there was a bug in his ice cream.
Rude girl at drive up. Never felt like I was bothering someone that much in all my life. Blender broken, out of cuppocino blasts are just other issues. She should not be working in public! I'd fire her in a heartbeat.
Atmosphere: 1
Food: 4
Service: 1
No CUSTOMERS SERVICE training at all , that fare to staff members or customers at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split
Their Team has no CUSTOMERS SERVICE Training, they also tend to run out Product! and with rating of 2.7 FRANCHISE AND OWNERSHIP NEEDS A REVALUATION OF THEIR BUSINESS PLAN! ASAP! This is what I received as BANANA SPILT, THE YOUNG LADY INFORM ME THAT HAS NOT BE TRAIN ON HOW TO MAKE A BANANA SPLIT SMH! LOL. SO VERY SAD! AND LESS NOT THE ICE CREAM AND DONUT COUNTER WERE HALF EMPTY! SOME PLEASE GET THESE LADY'S SOME TRAINING AND HELP ASAP!
I have visited this location and I wanted to purchase a quart size of jamonca almond fudge and vanilla ice cream. The store did not have the ice cream I was looking for in the display case. This is the second occurrence of not having the ice cream available for purchase.
It was the bathroom for me it was nasty, and there was no toilet paper that early in the morning, which meant nobody cleaned it before they closed the night before.
Atmosphere: 4
Food: 4
Service: 4
Ordered through door dash twice and each time was easily more delicious than Bruster's (the vanilla ice cream). My star rating doesn't have to do with the food. The container and bag, it was very plain to tell, smelled like weed. At first I thought it was the door dash driver, but I realized the door dash driver couldn't have touched anything but the bag because of how what I ordered was packaged. However, everything INCLUDING the bag smelled like weed. That's pretty bad if the Baskin Robbins employee's hands are so rank that they can't even touch something without leaving that kind of a smell.
Food: 5
Theres no ice
Food: 1
Service: 1
Restaurantji Recommends
My friends and I visited this location after a particularly trying day to enjoy a treat. The employee that served us was patient as there were 6 of us ordering. I ordered a scoop of chocolate chip cookie dough in a sugar cone (which they didn't have). I sat down and began to eat but noticed caramel and nuts. It was Snickers ice cream, but my friend's husband ate it and my friend ordered me a replacement. My friend pointed out that there was a dead fly in one of the tubs and she responded rudely "is that the one you want?" ? Turns out that they didn't have cccd and I settled for cookies and cream. I wouldn't normally complain but that comment was beyond the pale.
This is what they call a hot fudge sundae, too 3 people to make it, manager had to find hot fudge and they didn’t know what whipped cream was. Worst service in Conyers, go to Dairy Wueen
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
The toasted white chocolate latte is delicious ? you can get it hot or cold I got it cold and loved it...
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