I was given a biscuit with jelly and no utensils to spread the jelly.
Atmosphere: 5
Food: 5
Service: 5
DaTruth ShallSetUFree
Also a pleasure to eat there
Atmosphere: 5
Food: 5
Service: 5
Justin Roberts
Order always wrong.
Atmosphere: 1
Food: 1
Service: 1
Jess
Since they have moved down the street on 138 this location has got my order wrong almost every time. I’m not ordering some complicated order either. It’s just the regular combos add cheese add bacon or upsizing my fries or mac & cheese or drinks or any free items that I redeem with my points. I have teenagers and the best option is Chick-fil-A off of 138 or SO I THOUGHT! If one 1️⃣ order is wrong that’s ehhh but when you go there 2- 3 times a week and most of those orders are wrong, missing items and the wait time Is always over 10 mins! it starts adding up .I’ve done gave away over $100 at Chick-fil-A not getting my bacon or cheese added to my sandwiches not getting my large macaroni and cheese with my combo meals. when it’s a large that Cost $14+ for a spicy chicken sandwich meal with a large mac & cheese . Don’t get me started on my free items that I’ve earned with my points and I redeem my points for a fry or a sandwich and I never get the free item and it’s not a free item. I’ve earned that with money from previous purchases. The Conyers store never answers the phone so when you call him BEN HARDY to talk to HIM OR ANYONE, you get someone who’s not even at that location who then tries to call the Conyers store and tells you they’re not ABLE TO GET AHOLD OF THEM EITHER .This has happened over 50 times this year! sometimes I don’t call because I’m tired of calling. I’m tired of writing. I’m tired of it being wrong. I’m tired of all of the politics that go into getting it corrected, wasted gas and you think I learned my lesson and stop going but my teenagers love it and considering that maybe the healthiest option out of McDonald’s, Burger King Arby’s, etc. I was on the phone for 15 minutes waiting to talk to the Conyers store manager Ben Hardy because he messed up my order after he; himself had me pull to the parking spot that I didn’t even know Chick-fil-A had a drive-through waiting parking spot so I pulled there waited and they still got my order wrong. I don’t have a big order. It’s literally three combo meals and one side item and there’s no special request. I don’t wanna come back. I want my order right the first time and the times I don’t call. It’s just racking up a negative total that’s owed and I already think I’m paying enough for Chick-fil-A. Here is my greasy receipt from my order today added below. It’s worth the drive if you’re thinking about another restaurant to eat over the frustration and neglect this restaurant will prove to show you
Atmosphere: 1
Food: 1
Service: 1
Denniece Butts
I waited in the drive-through for 10 minutes and now I’m waiting outside of the drive-through for 10 minutes. This is absolutely ridiculous that they cannot keep up with the orders or the lunch rush. It’s a complete mess. I’ve never been to Chick-fil-A that has been this unorganized
Service: 1
Brandi Taylor
Nasty attitude from chloe! She tried to act like she did t see me then tried to be funny about it once I said something . Nobody pays their hard earned money for attitudes and nastiness !
DAI
Gotta love The Lord's chicken!!
Atmosphere: 5
Food: 5
Service: 5
No Name
Extremely disappointed with my experience. My order was completely mishandled. Cold fries, cold sandwich, no utensils, no napkins, and none of the sauces I specifically requested. I had to eat my nuggets dry, which is unacceptable. My salad was also missing cheese. On top of that, when my boyfriend asked for 2 extra ranch dressings, the worker responded with attitude and only gave him one, saying “you got it already.” The dine-in was closed and the drive-thru was way too long to go back and get the order fixed. This level of service is unacceptable and not what I expect from Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Emmett Joyner
They do have great tasting food, although I am sure that they do not wash the vegetables to remove the insect repellant on them with soap & water, but just water, maybe. It requires soap & water to remove all of the negative sprays that the growers spray on growing vegetables.
Atmosphere: 5
Food: 4
Service: 5
Pamela Glore
Chaotic atmosphere. Line backed up onto street. Slower than usual service for mobile thru line.
My teenage daughter loves this place. She has the app and we are here at least once a week 🤣
Atmosphere: 5
Food: 5
Service: 5
S R
I don’t like being a Karen but this experience really irked me. For one, I have never been to a slower Chick-Fil-A. This only had one order line and the other one was for mobile orders but was empty. We were in line for over half an hour. But this is the kicker, by the time we got our food, the shake had melted. We asked for another one. They literally gave us the EXACT same one back that we just said was melted. Like what?! Needless to say we will not be returning.
Atmosphere: 1
Food: 2
Service: 1
jeff parks
So today I wanted a salad for dinner. So I decided on chick-fil-a ordered the market salad on the app as I do everytime. So I go pick up my order didn't check should have since they forgot to put my sandwich in the bag earlier in the week .so back to my salad open my salad ready to prepare it with toppings and salad dressing well that didn't happen because nothing was in the bag. Yes once again it's really hard to eat a salad without dressing this location has got to do better.
Food: 1
Service: 1
Greg Young
Great food
Atmosphere: 5
Food: 5
Service: 5
saundra b
Patrick was not only accommodating, but knowledgeable, responsive and he acknowledged everyone who walked through the doors
I was given a biscuit with jelly and no utensils to spread the jelly.
Atmosphere: 5
Food: 5
Service: 5
Also a pleasure to eat there
Atmosphere: 5
Food: 5
Service: 5
Order always wrong.
Atmosphere: 1
Food: 1
Service: 1
Since they have moved down the street on 138 this location has got my order wrong almost every time. I’m not ordering some complicated order either. It’s just the regular combos add cheese add bacon or upsizing my fries or mac & cheese or drinks or any free items that I redeem with my points. I have teenagers and the best option is Chick-fil-A off of 138 or SO I THOUGHT! If one 1️⃣ order is wrong that’s ehhh but when you go there 2- 3 times a week and most of those orders are wrong, missing items and the wait time Is always over 10 mins! it starts adding up .I’ve done gave away over $100 at Chick-fil-A not getting my bacon or cheese added to my sandwiches not getting my large macaroni and cheese with my combo meals. when it’s a large that Cost $14+ for a spicy chicken sandwich meal with a large mac & cheese . Don’t get me started on my free items that I’ve earned with my points and I redeem my points for a fry or a sandwich and I never get the free item and it’s not a free item. I’ve earned that with money from previous purchases. The Conyers store never answers the phone so when you call him BEN HARDY to talk to HIM OR ANYONE, you get someone who’s not even at that location who then tries to call the Conyers store and tells you they’re not ABLE TO GET AHOLD OF THEM EITHER .This has happened over 50 times this year! sometimes I don’t call because I’m tired of calling. I’m tired of writing. I’m tired of it being wrong. I’m tired of all of the politics that go into getting it corrected, wasted gas and you think I learned my lesson and stop going but my teenagers love it and considering that maybe the healthiest option out of McDonald’s, Burger King Arby’s, etc. I was on the phone for 15 minutes waiting to talk to the Conyers store manager Ben Hardy because he messed up my order after he; himself had me pull to the parking spot that I didn’t even know Chick-fil-A had a drive-through waiting parking spot so I pulled there waited and they still got my order wrong. I don’t have a big order. It’s literally three combo meals and one side item and there’s no special request. I don’t wanna come back. I want my order right the first time and the times I don’t call. It’s just racking up a negative total that’s owed and I already think I’m paying enough for Chick-fil-A. Here is my greasy receipt from my order today added below. It’s worth the drive if you’re thinking about another restaurant to eat over the frustration and neglect this restaurant will prove to show you
Atmosphere: 1
Food: 1
Service: 1
I waited in the drive-through for 10 minutes and now I’m waiting outside of the drive-through for 10 minutes. This is absolutely ridiculous that they cannot keep up with the orders or the lunch rush. It’s a complete mess. I’ve never been to Chick-fil-A that has been this unorganized
Service: 1
Nasty attitude from chloe! She tried to act like she did t see me then tried to be funny about it once I said something . Nobody pays their hard earned money for attitudes and nastiness !
Gotta love The Lord's chicken!!
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointed with my experience. My order was completely mishandled. Cold fries, cold sandwich, no utensils, no napkins, and none of the sauces I specifically requested. I had to eat my nuggets dry, which is unacceptable. My salad was also missing cheese. On top of that, when my boyfriend asked for 2 extra ranch dressings, the worker responded with attitude and only gave him one, saying “you got it already.” The dine-in was closed and the drive-thru was way too long to go back and get the order fixed. This level of service is unacceptable and not what I expect from Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
They do have great tasting food, although I am sure that they do not wash the vegetables to remove the insect repellant on them with soap & water, but just water, maybe. It requires soap & water to remove all of the negative sprays that the growers spray on growing vegetables.
Atmosphere: 5
Food: 4
Service: 5
Chaotic atmosphere. Line backed up onto street. Slower than usual service for mobile thru line.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
My teenage daughter loves this place. She has the app and we are here at least once a week 🤣
Atmosphere: 5
Food: 5
Service: 5
I don’t like being a Karen but this experience really irked me. For one, I have never been to a slower Chick-Fil-A. This only had one order line and the other one was for mobile orders but was empty. We were in line for over half an hour. But this is the kicker, by the time we got our food, the shake had melted. We asked for another one. They literally gave us the EXACT same one back that we just said was melted. Like what?! Needless to say we will not be returning.
Atmosphere: 1
Food: 2
Service: 1
So today I wanted a salad for dinner. So I decided on chick-fil-a ordered the market salad on the app as I do everytime. So I go pick up my order didn't check should have since they forgot to put my sandwich in the bag earlier in the week .so back to my salad open my salad ready to prepare it with toppings and salad dressing well that didn't happen because nothing was in the bag. Yes once again it's really hard to eat a salad without dressing this location has got to do better.
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Patrick was not only accommodating, but knowledgeable, responsive and he acknowledged everyone who walked through the doors
Atmosphere: 5
Food: 5
Service: 5
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