Dunkin'

1890 GA-20, Conyers
(770) 544-8811

Recent Reviews

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Nadia Armani

This location should be closed down tbh. The service is terrible, the servers have attitudes & they were out of damn near everything, from the milks, to the croissants, biscuits etc. & the wait time is beyond excessive. Definitely wouldn’t recommend!

Atmosphere: 1

Food: 1

Service: 1

Bukola Sholanke

Order two jelly filling donuts with no JELLY. There’s always an issue here. This location needs to do better.

Atmosphere: 1

Food: 1

Service: 1

Josue Martinez

Absolute worst Dunkin donuts I've ever been to. I placed an online order for pickup, the team was rude and I had to stand there waiting for no reason since the drinks were done and just behind the counter, not in the pickup area. The coffee was cold but worse tasted terrible, like something in the drink was bad almost septic. I literally threw it away and drove to a competitor. Nothing in the world could convince me to return to this location.

Atmosphere: 1

Food: 1

Service: 1

robert kelley

Felicia at the Dunkin Doughnuts drive through window was very understanding and very kind great communication with customers and goes out of her way to make you smile. We need mgmt like Felicia on December 7th 2025 at 6:39pm to make every customer smile when visiting like the young man and Felicia did tonight at the drive Through window. Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Aaron Fernandez

Great customer service from Ty, and my order was prepared quickly/efficiently.

Atmosphere: 5

Food: 5

Service: 5

Britni Stacey

Openly complaining about our order while we waited in the drive thru line & had the window open.
Lady making our order wasn't wearing any type of hair restraint.
No wonder they have an 86.

Atmosphere: 1

Food: 1

Service: 1

Diane Wood

To expensive!!!!!!!

Atmosphere: 4

Food: 5

Service: 5

shane jackson

Excellent

Atmosphere: 5

Food: 5

Service: 5

Amy Justine

I had a good experience here on 11/15/25. Food was hot and fresh. Drinks were good. Service was friendly. My only complaint was that it was a little difficult to navigate in and out. I was just passing through, but I would stop here again.

Atmosphere: 3

Food: 5

Service: 5

anita lejeune

They always give service with a smile. My order is always correct.

Atmosphere: 5

Food: 5

Service: 5

J Lee

I don’t usually leave Bad reviews unless their earned THOROUGHLY,
I understand I’m not making my own meal and that comes with a cost . I PAID THE COST I DESERVE QUALITY.

Whoever the young lady was working Oct 27 , around 3:00 pm
I believe deserves some kind of pay raise ,
Mostly bc when I ordered she didn’t feel the need to sound anything but drunk/insanely high .
I manage a smoke shop , high shouldn’t be THIS OBVIOUS . Or perhaps she’s over worked and needs less hours I can’t tell but she rudely took my order cutting me off with ANYTHING ELSE (MY ORDER WAS A BROWN SUGAR EXPRESSO AND BAGEL MINIS) NOT THAT HARD , the coffee was on point I’ll give her that . But the BAGEL MINIS and INTENTIONALLY NOT SPEAKING TO ME UNLESS BARKING THE PROCE I OWE IS ALL , they’re trained to do but the other people expect me to scan my code for my loyalty points . Not sure what the deal is here but my bagel minis are still practically froze. Inside . The beginning service wasn’t welcoming so I don’t look to get my food thrown on the ground then the oven for asking for a heat up.

SOMETHING NEEDS TO BE SAID , behind this new hire , is what I’m gonna take it as . MY MONEY isn’t gonna make a difference in yalls monthly revenue but that kind of service on repeat will DEFINITELY knock out your traffic. Do better. sonder even at work .

Atmosphere: 1

Food: 1

Service: 1

Xan

Please stop showing up to work high. Save the job for someone that wants to work. A customer shouldn’t wait in line for 20 minutes at the speaker for someone to finally answer back slurring their words. Had to just leave.

Service: 1

Myra McClendon

I really love the morning crew at this store. Ms. Felicia is wonderful. She is very kind and makes sure I get my order the way I want it. She's a keeper!

Food: 5

Service: 5

t salt

Felicia is always ready to greet you with a smile at the drive thru every morning.

Service: 5

Cheryl

Ausome

Atmosphere: 5

Food: 5

Service: 5

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