Seriously, I do not know what happened at this Papa. John's but they used to have great employees and give wonderful customer service now. Every time I have been in the last. 4 monthas been hobrenda. They don't know what specials they're running. They don't know any of the prices. They don't know how to. Speak to the customer in general. They definitely don't know how to upsell. Before it's time to close they dropped their money into the safe. And then anyone who has cash can't get changed. Therefore, people tell them to just keep it. Because they don't have another option. This is calculated theft. Most of the employees I have encountered were rude.
Atmosphere: 3
Food: 5
Service: 2
Brad Lawrence
Last two times I ordered from this establishment I got the wrong order. Want bacon and pineapple? Chicken BBQ. Lemon pepper wings? Lime habannero. Get an email with 50% off your next order? They don't honor it.
Atmosphere: 3
Food: 3
Service: 3
J Byron
My pizza was ready at 7:21 but apparently the person in front of me pizzas were not ready. Instead of asking him to pull forward and they bring his pizzas out or circle back around the drive thru so the other customers could get their pizzas while they were hot. Then after the customer finally got his many pizzas, the people just keep walking back and forth not acknowledging me at all. I had to wave and the pizza maker says something and one of the two that keeps walking back and forth finally comes to the window. I finally get my pizza after waiting 10 minutes after it was ready. Papa Johns should think of how to make the drive thru more efficient.
Atmosphere: 1
Food: 3
Service: 1
Brittney Denise
Spoke with the employee at the window, who stated that he’d pick my order right up. He didn’t, he continuously boxed the other 10 pizzas in front as if he never spoke with me. multiple other employees walked past the window. Eventually someone came to ask if I have been assisted. I stated my disgust of seeing them box pizzas dealing with food period with use of no gloves. The employee simply chuckled and said gloves stick to the dough. Very unsatisfiedMind you I called in my order so why was there still a wait. The papadias had already been taken out. .
Atmosphere: 1
Service: 1
Laraine Forte
I ordered a pizza last night 02/23/25 and, instead of knocking on the door or ring the bell,the driver placed 2 large pizza at the door. I called the restaurant and didn't know what happen. I live in Sugar Creek Way Se. I do t know how long it had been out there. So, don't have any pizza delivered from the Honey Creek Papa John Pizzares Pizza restaurant.
Atmosphere: 1
Food: 3
Service: 1
p a t t y a d d a m s
every time i order the food is always prepared well
Food: 5
Recommended dishes: Extra Large New York Style Pizza
Alexsius Blanks
If I can get this place, no stars I would they deliver three pizzas to five hungry children, and the pizzas look like someone literally threw them on the floor. I ran over them with their car and put them back into the box then what the manager did the Night Shift manager I’ll call with my frustration. She hangs up the phone in my face so I will be calling corporate cause I promise you I will have somebody’s job messing with my children. My children are here. We don’t have any food after spending over $30 for some pizza That is still not delivered almost an hour later then you give me a refund and hang up in my face because I am frustrated at the fact that my kids do not have any food. The worst Papa John’s location ever.
Emily Payne
Ordered boneless Wings and they were so tiny! Half of them were no bigger than a penny!! My veggie pizza was nearly raw on the bottom. Not happy at all.
Food: 3
Service: 3
Shunna c
Usually I get good service here, but today 11/15 service was HORRIBLE! I ealked in placed my order and waited for an hour and a half for a small garden pizza and 8 wings and the oooonnnly excuse they could g8ve me is that they had a new dual screen system. Then when it finally came up the girl at the front counter said , she's not here. And I'm standing RiGHT IN FRONT OF HER and she is the same person who had been asking my name throughout this process. So I boldly stated, I'm standing right here. And she picks up my food and says HERE and pushes it aggressively towards me. I am soooo upset. And to top it off the manager didn't offer a drink, a discount, hell a cookie, Nothing!
Atmosphere: 1
Service: 1
Roy Williams
Give military discount upon request. p lace is loaded with young people, friendly and informative. They deliver as well. Prices remain competitive.
Fresh pizza. Delivered promptly and the driver was excellent.
Atmosphere: 5
Food: 5
Service: 5
A. DeAngelo Jackson
Kool location, it's ducked off in the cut out here but hardly no wait time, I come in, get my order and leave, some locations makes you feel like a hostage ?
Atmosphere: 4
Food: 4
Service: 4
Kyna Strong
Hey I figured I Really needed to get on here and shout out one of you guys Drivers .. his name is Micheal he was Absolutely Amazing.. his customer service was Superior. He came with the Best Energy, He was patient with me and Kind! My Food was ok but my service and experience with the Driver Micheal was Top tier! Pay That Man he is a great Rep for PaPa John’s !!
Food: 3
Service: 5
Recommended dishes: Large Original Crust Double Cheeseburger Pizza
Lario A. Lopez
This happened twice... I made a purchase of 90+ dollars in pizza, and when I asked if I could have some buffalo sauce to go along with my pizza, it was denied to me. Like come on, I spent 90+ dollars and not even two little sides of buffalo sauce free?.... I was asked to pay an extra $.86 cents per sauce. It is ridiculous!!! Not coming back. On top of that, the girl had a nasty attitude. Disappointed
Atmosphere: 3
Food: 5
Service: 1
Kevin Washington
Worst Pizza Hut I've ever been to. Management is a joke.
Seriously, I do not know what happened at this Papa. John's but they used to have great employees and give wonderful customer service now. Every time I have been in the last. 4 monthas been hobrenda. They don't know what specials they're running. They don't know any of the prices. They don't know how to.
Speak to the customer in general. They definitely don't know how to upsell. Before it's time to close they dropped their money into the safe. And then anyone who has cash can't get changed. Therefore, people tell them to just keep it.
Because they don't have another option. This is calculated theft. Most of the employees I have encountered were rude.
Atmosphere: 3
Food: 5
Service: 2
Last two times I ordered from this establishment I got the wrong order. Want bacon and pineapple? Chicken BBQ. Lemon pepper wings? Lime habannero. Get an email with 50% off your next order? They don't honor it.
Atmosphere: 3
Food: 3
Service: 3
My pizza was ready at 7:21 but apparently the person in front of me pizzas were not ready. Instead of asking him to pull forward and they bring his pizzas out or circle back around the drive thru so the other customers could get their pizzas while they were hot. Then after the customer finally got his many pizzas, the people just keep walking back and forth not acknowledging me at all. I had to wave and the pizza maker says something and one of the two that keeps walking back and forth finally comes to the window. I finally get my pizza after waiting 10 minutes after it was ready. Papa Johns should think of how to make the drive thru more efficient.
Atmosphere: 1
Food: 3
Service: 1
Spoke with the employee at the window, who stated that he’d pick my order right up. He didn’t, he continuously boxed the other 10 pizzas in front as if he never spoke with me. multiple other employees walked past the window. Eventually someone came to ask if I have been assisted. I stated my disgust of seeing them box pizzas dealing with food period with use of no gloves. The employee simply chuckled and said gloves stick to the dough. Very unsatisfiedMind you I called in my order so why was there still a wait. The papadias had already been taken out. .
Atmosphere: 1
Service: 1
I ordered a pizza last night 02/23/25
and, instead of knocking on the door or ring the bell,the driver placed 2 large pizza at the door. I called the restaurant and didn't know what happen. I live in Sugar Creek Way Se. I do t know how long it had been out there. So, don't have any pizza delivered from the Honey Creek Papa John Pizzares Pizza restaurant.
Atmosphere: 1
Food: 3
Service: 1
every time i order the food is always prepared well
Food: 5
Recommended dishes: Extra Large New York Style Pizza
If I can get this place, no stars I would they deliver three pizzas to five hungry children, and the pizzas look like someone literally threw them on the floor. I ran over them with their car and put them back into the box then what the manager did the Night Shift manager I’ll call with my frustration. She hangs up the phone in my face so I will be calling corporate cause I promise you I will have somebody’s job messing with my children. My children are here. We don’t have any food after spending over $30 for some pizza That is still not delivered almost an hour later then you give me a refund and hang up in my face because I am frustrated at the fact that my kids do not have any food. The worst Papa John’s location ever.
Ordered boneless Wings and they were so tiny! Half of them were no bigger than a penny!! My veggie pizza was nearly raw on the bottom. Not happy at all.
Food: 3
Service: 3
Usually I get good service here, but today 11/15 service was HORRIBLE! I ealked in placed my order and waited for an hour and a half for a small garden pizza and 8 wings and the oooonnnly excuse they could g8ve me is that they had a new dual screen system. Then when it finally came up the girl at the front counter said , she's not here. And I'm standing RiGHT IN FRONT OF HER and she is the same person who had been asking my name throughout this process. So I boldly stated, I'm standing right here. And she picks up my food and says HERE and pushes it aggressively towards me. I am soooo upset. And to top it off the manager didn't offer a drink, a discount, hell a cookie, Nothing!
Atmosphere: 1
Service: 1
Give military discount upon request. p
lace is loaded with young people, friendly and informative. They deliver as well. Prices remain competitive.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fresh pizza. Delivered promptly and the driver was excellent.
Atmosphere: 5
Food: 5
Service: 5
Kool location, it's ducked off in the cut out here but hardly no wait time, I come in, get my order and leave, some locations makes you feel like a hostage ?
Atmosphere: 4
Food: 4
Service: 4
Hey I figured I Really needed to get on here and shout out one of you guys Drivers .. his name is Micheal he was Absolutely Amazing.. his customer service was Superior. He came with the Best Energy, He was patient with me and Kind! My Food was ok but my service and experience with the Driver Micheal was Top tier! Pay That Man he is a great Rep for PaPa John’s !!
Food: 3
Service: 5
Recommended dishes: Large Original Crust Double Cheeseburger Pizza
This happened twice... I made a purchase of 90+ dollars in pizza, and when I asked if I could have some buffalo sauce to go along with my pizza, it was denied to me. Like come on, I spent 90+ dollars and not even two little sides of buffalo sauce free?.... I was asked to pay an extra $.86 cents per sauce. It is ridiculous!!! Not coming back. On top of that, the girl had a nasty attitude. Disappointed
Atmosphere: 3
Food: 5
Service: 1
Worst Pizza Hut I've ever been to. Management is a joke.
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