The service at these sonics no matter the location is horrible. I will not be going to another one. Slow service!!!
Service: 1
Tianna Brown
Horrible service. I ordered a coney and a Taylor tot it took over 10min, manager was sitting counting money when she should be focused on customer service first. Like what’s going on? Who’s over this location?
Kevin Kelley
The food and service suck. Honestly, I don’t know how Sonic stays in business their food is so nasty.
Atmosphere: 1
Food: 1
Service: 1
P. Aerianne White
Friday 8:45 pm shakes were milk, basically, with whip cream on top.
Atmosphere: 2
Food: 2
Service: 2
Jonathan Lyons
Too much cheese on my hot dog 🤪
Atmosphere: 5
Food: 3
Service: 5
Chauncie Walker
Nothing ever works and the wait time sucks spend almost 30 mins in drive thru for them to say they not making what I ordered today
Atmosphere: 2
Food: 2
Service: 2
Bobby Hopper
They don't open when advertised, food sucks, and takes forever to get
Aiden Ruffin
Terrible Service. Constantly gets orders wrong and takes forever to prepare the food. DO NOT EAT HERE!!!
Atmosphere: 1
Food: 1
Service: 1
Constantine B
Trash store! Sonic should shut them down. Another order completely wrong. Same as 6-7 months ago. Trash you’ve been warned.
Atmosphere: 1
Food: 2
Service: 1
Kelly Nortonhoward
This is the Sonic on Highway 20 in Conyers Georgia. I have been trying to reach someone for 5 days. I called their so-called customer service number that takes me out of the United States which I have no problem with except for the fact that out of the five times I called three times the reception was terrible one time the reception was terrible and the very nice girl that was speaking to me told me that no one was going to be calling me back, that they had given it to the store level and I should have already received a phone call. Will I haven't received a phone call and its 5 days later and when I called the store as I did the very first day when it happened it was as if someone had taken it off the hook because it rang busy the entire next 3 hours. I even called the store on 138 that I know is owned by the same person from what I was told and there was no manager there and the employee answered the phone said they weren't allowed to give out any information. The sad thing is that I am a repeat customer at this store and because I guess, I am a one-trick Pony and pretty much order the same thing every time and have never been disappointed, it makes it that much worse because I haven't gotten anyone to handle my problem and now I am going to go to Facebook and everywhere else that I can write a review with a vengeance. I'm so dang sick of everybody wanting our money but customer service sucks as well as some of the merchandise unfortunately. There are far too many places to eat at now that giving up Sonic won't kill anyone. However it might not do so well for the bottom dollar of the owner. I was actually getting food for a 1 1/2 hour drive and ended up having to stop somewhere else which happened to be Subway which happened to be very good and I should have gone there to begin with. I usually do not run on so very long but I'm a very angry customer due to the multiple phone calls I've had to make with no satisfaction and knowing that really cares. It will probably not fare too well for anyone when I go up to the restaurant tomorrow morning . Thanks to all who let me rant!!
The food is too salty. I ordered the double smasher burger 🍔 and time I took a bite I had a mouth full of salty meat. This is not the first time I have gotten really salty food from Sonic. They need to lay off the seasonings and let ppl season their own food.
Food: 1
Joel Kellogg
1/2 milkshake after 5! It was so big, I couldn't even finish it!
Atmosphere: 3
Food: 5
Service: 5
Ayla Manning
Went to get a blast tonight and waited 10 mins for them to even acknowledge us at the speaker. I was then told the blast machine was down. I asked for a hot fudge sundae instead. Again I was told the blast machine was down and that the blast machine was required to make a sundae.... Everytime I have come to this Sonic they never seem to have anything or the machine is down. I don't understand how they're even still open at this point, there's no way they're making any money.
Atmosphere: 1
Food: 1
Service: 1
Charisma Cox
Great food. Great place. The manager Siana was very nice and attentive. Wait was very short compared to other places.
Atmosphere: 5
Food: 4
Service: 5
LaTosha Prather
The ice cream machine been down since late December early January. I been by there several times and it is down. I went today and they said it been down since January. I was told several work orders have been placed
The service at these sonics no matter the location is horrible. I will not be going to another one. Slow service!!!
Service: 1
Horrible service. I ordered a coney and a Taylor tot it took over 10min, manager was sitting counting money when she should be focused on customer service first. Like what’s going on? Who’s over this location?
The food and service suck. Honestly, I don’t know how Sonic stays in business their food is so nasty.
Atmosphere: 1
Food: 1
Service: 1
Friday 8:45 pm shakes were milk, basically, with whip cream on top.
Atmosphere: 2
Food: 2
Service: 2
Too much cheese on my hot dog 🤪
Atmosphere: 5
Food: 3
Service: 5
Nothing ever works and the wait time sucks spend almost 30 mins in drive thru for them to say they not making what I ordered today
Atmosphere: 2
Food: 2
Service: 2
They don't open when advertised, food sucks, and takes forever to get
Terrible Service. Constantly gets orders wrong and takes forever to prepare the food. DO NOT EAT HERE!!!
Atmosphere: 1
Food: 1
Service: 1
Trash store! Sonic should shut them down. Another order completely wrong. Same as 6-7 months ago. Trash you’ve been warned.
Atmosphere: 1
Food: 2
Service: 1
This is the Sonic on Highway 20 in Conyers Georgia. I have been trying to reach someone for 5 days. I called their so-called customer service number that takes me out of the United States which I have no problem with except for the fact that out of the five times I called three times the reception was terrible one time the reception was terrible and the very nice girl that was speaking to me told me that no one was going to be calling me back, that they had given it to the store level and I should have already received a phone call. Will I haven't received a phone call and its 5 days later and when I called the store as I did the very first day when it happened it was as if someone had taken it off the hook because it rang busy the entire next 3 hours. I even called the store on 138 that I know is owned by the same person from what I was told and there was no manager there and the employee answered the phone said they weren't allowed to give out any information. The sad thing is that I am a repeat customer at this store and because I guess, I am a one-trick Pony and pretty much order the same thing every time and have never been disappointed, it makes it that much worse because I haven't gotten anyone to handle my problem and now I am going to go to Facebook and everywhere else that I can write a review with a vengeance. I'm so dang sick of everybody wanting our money but customer service sucks as well as some of the merchandise unfortunately. There are far too many places to eat at now that giving up Sonic won't kill anyone. However it might not do so well for the bottom dollar of the owner. I was actually getting food for a 1 1/2 hour drive and ended up having to stop somewhere else which happened to be Subway which happened to be very good and I should have gone there to begin with. I usually do not run on so very long but I'm a very angry customer due to the multiple phone calls I've had to make with no satisfaction and knowing that really cares. It will probably not fare too well for anyone when I go up to the restaurant tomorrow morning . Thanks to all who let me rant!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food is too salty. I ordered the double smasher burger 🍔 and time I took a bite I had a mouth full of salty meat. This is not the first time I have gotten really salty food from Sonic. They need to lay off the seasonings and let ppl season their own food.
Food: 1
1/2 milkshake after 5! It was so big, I couldn't even finish it!
Atmosphere: 3
Food: 5
Service: 5
Went to get a blast tonight and waited 10 mins for them to even acknowledge us at the speaker. I was then told the blast machine was down. I asked for a hot fudge sundae instead. Again I was told the blast machine was down and that the blast machine was required to make a sundae.... Everytime I have come to this Sonic they never seem to have anything or the machine is down. I don't understand how they're even still open at this point, there's no way they're making any money.
Atmosphere: 1
Food: 1
Service: 1
Great food. Great place. The manager Siana was very nice and attentive. Wait was very short compared to other places.
Atmosphere: 5
Food: 4
Service: 5
The ice cream machine been down since late December early January. I been by there several times and it is down. I went today and they said it been down since January. I was told several work orders have been placed
Atmosphere: 3
Food: 4
Service: 3
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