When two particular female employees are here I’m not only greeted politely, but I get fast and great service. I’m leaving a second star for those ladies. I came in just a few days ago to a long line and my sandwich was started shortly after walking in. Fantastic! But today. I walked in to 3 employees who genuinely could care less about customer service. About 6:45pm one guy was working slowly on what looked to be a call in order of one sandwich. The other two employees stood there watching him make the sandwich. Now I’ve worked food, I understand sometimes there are reasons but these people were talking about absolute random crap cutting up and laughing. They weren’t doing anything but talking. At one moment a guy walked up and said “you picking up” I said “no” he said “oh you’re ready to order?” And I said “yep I’m ready” he looked at me and said give me a minute. And I asked right back over just to talk and made me continue to wait until I eventually walked out. Considering I was there a few days ago and went out of my way to compliment the service I received because that’s how I am. Tipped 20% and left. Had they been cleaning or doing ANYTHING I wouldn’t be writing this because they truly already wasted my time tonight, but they were doing NOTHING but talking about completely unrelated subjects. With that work ethic they will be sandwich artists until they retire.
ParaDise Plum
Zetoya! Excellent Service Young Lady. Continue to be great at what you do. Great Customer Service Skills.
Atmosphere: 5
Food: 5
Service: 5
Kamilah
I went there earlier in an attempt to grab some lunch. There was one guy waiting to order, so I stood behind him. A woman, who I presume to be the manager (she was delegating tasks to the others), got my attention and proceeded to tell me a large list of meats that they were out of. And the list consisted of almost all the meats that Subway offers. I left since they didn't have any of the options I came for. This location is hanging on by a thread. The customer service is non existent and they never have ANYTHING; they are literally ALWAYS out of several menu items. At this point, they may as well stop opening their doors.
Atmosphere: 5
Food: 1
Service: 1
Adamaris Ruiz
WORST PLACE EVER! They didn’t have any meats or anything they had on the menu! They specifically told us that their was no meats and the people next in line behind us were told the had all the meats. What does this mean? What does this mean as a big name restaurant when they have nothing on the menu ?
Atmosphere: 1
Food: 1
Service: 1
Lena White
horrific unethical chaos customer service experience BC a worker refused to be corrected
Service: 1
Lisa Lynn
Stopped at Subway on Sigman Rd in Conyers, GA. After ordering, I looked at the vegetables and they looked Terrible. Appears that they were frozen and thawed…the cucumbers and tomatoes looked watery and there was frost inside each compartment. The atmosphere is dull and need upgrading. I canceled my order…won’t be visiting this Subway again!!
Atmosphere: 1
Mindy Finn Buhler
Absolutely zero customer service! If you hate your job that bad get you a new one…I was excited to see I had beat the lunch crowd but now I can tell that a crowd there probably does not exist.
Steve Arroyo
I like Subways and in most cases have had a good experience, but when you go there and they do not have what they offer on their menu it is very frustrating. The menu does NOT say that they offer certain items betweeen a certain an hour to another so if you order something you would think that it would be available. My daughter and her cousin wanted to try the foot long chocolate chip cookie and churro but they said that they didn’t have any. Make no sense to me that you wouldn’t have it, we were the only ones there so it shouldn’t be that they ran out.
Atmosphere: 1
Service: 1
Jay Davis
Nice, fast and professional. Even called me bc they were out of the type of bread I ordered. Above and beyond employees
Atmosphere: 5
Food: 5
Service: 5
SHAMIA THOMAS
I’m actually glad that my order wasn’t ready although it was 30 minutes after my pick up time. The store was a mess. It was very unkept. I requested a refund because nothing looked like it was fresh at all. I took pics in hopes that the owner will take this serious. I won’t be back to see it be a better place, but I hope this helps!
Always out of ingredients store and parking lot dirty
Jai W
Customer service was horrible. Went to pick up an order that had already been placed. Stores hours say it closes at 10pm. I arrived at 9:24pm. There was a guy inside cleaning. I knocked on the door several times and he just looked at me each time and continued doing what he was doing. RUDE!!! Now I see why there are never any cars in the parking lot.
Service: 1
destiny stephens
Young woman here disrespected my mom she was very rude to her and my brother calling them out of their names. I will be calling corporate on her ,because she got the right one. My mom was nothing but respectful and nice to her rude self.
Rohan Barker
Customer service sucks, staff rushing customer’s, her ID# 1227 don’t have customer service skills, she either needs training or if she don't like her job just switch it to something else.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich, Chocolate Chip
Jai White
Customer service was horrible. Went to pick up an order that had already been placed. Stores hours say it closes at 10pm. I arrived at 9:24pm. There was a guy inside cleaning. I knocked on the door several times and he just looked at me each time and continued doing what he was doing. RUDE!!! Now I see why there are never any cars in the parking lot.
When two particular female employees are here I’m not only greeted politely, but I get fast and great service. I’m leaving a second star for those ladies. I came in just a few days ago to a long line and my sandwich was started shortly after walking in. Fantastic! But today. I walked in to 3 employees who genuinely could care less about customer service. About 6:45pm one guy was working slowly on what looked to be a call in order of one sandwich. The other two employees stood there watching him make the sandwich. Now I’ve worked food, I understand sometimes there are reasons but these people were talking about absolute random crap cutting up and laughing. They weren’t doing anything but talking. At one moment a guy walked up and said “you picking up” I said “no” he said “oh you’re ready to order?” And I said “yep I’m ready” he looked at me and said give me a minute. And I asked right back over just to talk and made me continue to wait until I eventually walked out. Considering I was there a few days ago and went out of my way to compliment the service I received because that’s how I am. Tipped 20% and left. Had they been cleaning or doing ANYTHING I wouldn’t be writing this because they truly already wasted my time tonight, but they were doing NOTHING but talking about completely unrelated subjects. With that work ethic they will be sandwich artists until they retire.
Zetoya! Excellent Service Young Lady. Continue to be great at what you do. Great Customer Service Skills.
Atmosphere: 5
Food: 5
Service: 5
I went there earlier in an attempt to grab some lunch. There was one guy waiting to order, so I stood behind him. A woman, who I presume to be the manager (she was delegating tasks to the others), got my attention and proceeded to tell me a large list of meats that they were out of. And the list consisted of almost all the meats that Subway offers. I left since they didn't have any of the options I came for. This location is hanging on by a thread. The customer service is non existent and they never have ANYTHING; they are literally ALWAYS out of several menu items. At this point, they may as well stop opening their doors.
Atmosphere: 5
Food: 1
Service: 1
WORST PLACE EVER! They didn’t have any meats or anything they had on the menu! They specifically told us that their was no meats and the people next in line behind us were told the had all the meats. What does this mean? What does this mean as a big name restaurant when they have nothing on the menu ?
Atmosphere: 1
Food: 1
Service: 1
horrific unethical chaos customer service experience BC a worker refused to be corrected
Service: 1
Stopped at Subway on Sigman Rd in Conyers, GA. After ordering, I looked at the vegetables and they looked Terrible. Appears that they were frozen and thawed…the cucumbers and tomatoes looked watery and there was frost inside each compartment. The atmosphere is dull and need upgrading. I canceled my order…won’t be visiting this Subway again!!
Atmosphere: 1
Absolutely zero customer service! If you hate your job that bad get you a new one…I was excited to see I had beat the lunch crowd but now I can tell that a crowd there probably does not exist.
I like Subways and in most cases have had a good experience, but when you go there and they do not have what they offer on their menu it is very frustrating. The menu does NOT say that they offer certain items betweeen a certain an hour to another so if you order something you would think that it would be available. My daughter and her cousin wanted to try the foot long chocolate chip cookie and churro but they said that they didn’t have any. Make no sense to me that you wouldn’t have it, we were the only ones there so it shouldn’t be that they ran out.
Atmosphere: 1
Service: 1
Nice, fast and professional. Even called me bc they were out of the type of bread I ordered. Above and beyond employees
Atmosphere: 5
Food: 5
Service: 5
I’m actually glad that my order wasn’t ready although it was 30 minutes after my pick up time. The store was a mess. It was very unkept. I requested a refund because nothing looked like it was fresh at all. I took pics in hopes that the owner will take this serious. I won’t be back to see it be a better place, but I hope this helps!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always out of ingredients store and parking lot dirty
Customer service was horrible. Went to pick up an order that had already been placed. Stores hours say it closes at 10pm. I arrived at 9:24pm. There was a guy inside cleaning. I knocked on the door several times and he just looked at me each time and continued doing what he was doing. RUDE!!! Now I see why there are never any cars in the parking lot.
Service: 1
Young woman here disrespected my mom she was very rude to her and my brother calling them out of their names. I will be calling corporate on her ,because she got the right one. My mom was nothing but respectful and nice to her rude self.
Customer service sucks, staff rushing customer’s, her ID# 1227 don’t have customer service skills, she either needs training or if she don't like her job just switch it to something else.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich, Chocolate Chip
Customer service was horrible. Went to pick up an order that had already been placed. Stores hours say it closes at 10pm. I arrived at 9:24pm. There was a guy inside cleaning. I knocked on the door several times and he just looked at me each time and continued doing what he was doing. RUDE!!! Now I see why there are never any cars in the parking lot.
Service: 1
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