They didn’t have what I ordered and rather than tell me. They just tried to substitute it and refused a refund because I used my card. There was one employee in particular that was unnecessarily rude.
Food: 2
Service: 2
Marck A. Cardona Andujar
First they just want to get out of work meaning that will do the job as however he like didn’t use hair mesh and ended having hair in my food
Atmosphere: 3
Food: 1
Service: 1
Chuck Nades
Went on a Fri night the employees were great. Started singing and having fun with the juk box. ? Definitely going back to this location next time.
Atmosphere: 5
Food: 5
Service: 5
Theresa Malone
My husband ordered some food 3-6-24 from there about 5:00 AM. My ham and cheese omelette was soak grease and it was black as hell and his hash browns was soaked with grease and the eggs were soaked in grease along with the toast soak in oil and water . .we will never go there again.
Atmosphere: 1
Food: 1
Service: 1
Evelyn Frederick
Awful. I went in and sat down at the bar for service. There was a discussion in front of me as to whether or not certain servers were going to serve me because I was there by myself. They didn't conclude who was going to serve. And then a couple of ladies came in after me and sat to my left. They were literally served before me by the same servers who were trying to discuss who was going to give me service. So, I left.
Atmosphere: 1
Sam Davis
I walked out of the Waffle House at 1100 NorTec Dr. because I sat there for ten minutes without being acknowledged while people that can in after me were served. I was the only person at the counter; hard to explain why I was ignored. Anyway, I drove down the street and I walked into this location and it was totally different. Logan greeted me immediately and as I sat at the counter, she asked for my beverage order. A minute later a fresh, hot cup of coffee arrived and she took my order. Food arrived in just minutes, fresh and tasty. Logan checked on me and my cup of coffee three times while I ate, giving me a refill on the second. She greeted everyone that came in and gave them the same great service. Consistency and care. Hard to come by anymore. Good job, Logan. Keep that attitude and life will open many doors for you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
Gabrielle Colona
My family and I have been coming to this Waffle House of over a decade and the quality in their food and service has dropped significantly. This has been the worst experience that I have ever had with this location. I tried to call in an order, just to be notified that they no longer did mobile orders through the phone. I decided to go there a place my order. Once I arrived, I was met with a sign that introduced new fees for people who order out. My order was originally $35.25. With taxes, my total order would be $37.25. However, the price of my order totaled at $41.31. There was a service charge and to go fee of $3.53 each. This was most likely a new policy added during quarantine when stores were closed worldwide. As that time is no longer, I feel that there is no need for it to still be in existence as patrons are now allowed to dine in as they please. The price of the food was not the only problem. There were multiple errors in my to go order. I had two sandwiches that were supposed to have bacon on them and to no one’s surprise, there was no bacon on either of the sandwiches. One of the sandwiches was also not supposed to have onions on them and there were still onions on it. This is truly not the way restaurant should function. There’s needs to be improvement to insure that for such mistakes should never occur again.
Atmosphere: 3
Food: 3
Service: 2
JC Atlanta
They have very kind service people there.
Atmosphere: 4
Food: 4
Service: 4
Stephen Dean Sr.
Staff was rude. Couldn't get
Atmosphere: 1
Food: 5
Service: 1
Preshus Goshay
Attentive & friendly staff. Good food. Clean restaurant, including bathrooms.
I mean, WaHo always delivers. But everyone working around 5:30 this evening rocked. Food was awesome (duh), but the service was great. Xan helped my toddler and I this evening and was so kind and patient, I can’t thank them enough. Give them a raise! Thank you!!
Hello, This Waffle House was ok but I ordered The Texas Cheesesteak melt sandwich meal. I told my waitress that I wanted my hash browns with chili cheese and onions in it. The waitress bought my plate over to me with only one slice of cheese on my hash browns, the cheesesteak melt looked incredibly small but I asked the waitress. How long the chili been sitting out, she told me since last night around 12 am. The chili didn't look fresh to me at all. It looked clump and old. I said to the waitress, you know what, how can I pay for my sweet tea and leave. I never did eat the food nor the hash browns but i did drink most of the sweet tea. I wasn't comfortable eating there. The waitress didn't make me feel welcome either. I don't remember the waitress name who helped me but I know she is a white womam, heavy set build, and looks kinda lazy. I just wanted to share my experience. Want be coming back to this location.
Atmosphere: 2
Food: 1
Service: 1
Kevin Riley
Hey ... it's the Waffle House!
Elizabeth Golden
4 tables, total of 7 customers. 1 cook, 1 server. Waited 15 mins for our drinks, got them when I asked about them. 25 mins in and I see the cook still isn't cooking our food. I ask the server about it, she said it's coming and they have a lot of customers. Still the same amount as before. 5 minutes later she looks at the grill and realizes the cook isn't cooking my food. So she calls my order out to him. I laugh. She says sorry, food will be on the house, I have a lot of customers. When she cashes me out, she charged full price. ?? Thanks honey. Service sucked. Food sucked.
Atmosphere: 1
Food: 1
Service: 1
Chara Darden
Food was good and the service was great. Even got a recommendation for food I could save until the next day. It was nice comfort for after a long day of work.
They didn’t have what I ordered and rather than tell me. They just tried to substitute it and refused a refund because I used my card. There was one employee in particular that was unnecessarily rude.
Food: 2
Service: 2
First they just want to get out of work meaning that will do the job as however he like didn’t use hair mesh and ended having hair in my food
Atmosphere: 3
Food: 1
Service: 1
Went on a Fri night the employees were great. Started singing and having fun with the juk box. ? Definitely going back to this location next time.
Atmosphere: 5
Food: 5
Service: 5
My husband ordered some food 3-6-24 from there about 5:00 AM. My ham and cheese omelette was soak grease and it was black as hell and his hash browns was soaked with grease and the eggs were soaked in grease along with the toast soak in oil and water . .we will never go there again.
Atmosphere: 1
Food: 1
Service: 1
Awful. I went in and sat down at the bar for service. There was a discussion in front of me as to whether or not certain servers were going to serve me because I was there by myself. They didn't conclude who was going to serve. And then a couple of ladies came in after me and sat to my left. They were literally served before me by the same servers who were trying to discuss who was going to give me service. So, I left.
Atmosphere: 1
I walked out of the Waffle House at 1100 NorTec Dr. because I sat there for ten minutes without being acknowledged while people that can in after me were served. I was the only person at the counter; hard to explain why I was ignored. Anyway, I drove down the street and I walked into this location and it was totally different. Logan greeted me immediately and as I sat at the counter, she asked for my beverage order. A minute later a fresh, hot cup of coffee arrived and she took my order. Food arrived in just minutes, fresh and tasty. Logan checked on me and my cup of coffee three times while I ate, giving me a refill on the second. She greeted everyone that came in and gave them the same great service. Consistency and care. Hard to come by anymore. Good job, Logan. Keep that attitude and life will open many doors for you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
My family and I have been coming to this Waffle House of over a decade and the quality in their food and service has dropped significantly. This has been the worst experience that I have ever had with this location. I tried to call in an order, just to be notified that they no longer did mobile orders through the phone. I decided to go there a place my order. Once I arrived, I was met with a sign that introduced new fees for people who order out. My order was originally $35.25. With taxes, my total order would be $37.25. However, the price of my order totaled at $41.31. There was a service charge and to go fee of $3.53 each. This was most likely a new policy added during quarantine when stores were closed worldwide. As that time is no longer, I feel that there is no need for it to still be in existence as patrons are now allowed to dine in as they please. The price of the food was not the only problem. There were multiple errors in my to go order. I had two sandwiches that were supposed to have bacon on them and to no one’s surprise, there was no bacon on either of the sandwiches. One of the sandwiches was also not supposed to have onions on them and there were still onions on it. This is truly not the way restaurant should function. There’s needs to be improvement to insure that for such mistakes should never occur again.
Atmosphere: 3
Food: 3
Service: 2
They have very kind service people there.
Atmosphere: 4
Food: 4
Service: 4
Staff was rude. Couldn't get
Atmosphere: 1
Food: 5
Service: 1
Attentive & friendly staff. Good food. Clean restaurant, including bathrooms.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Waffle
Restaurantji Recommends
I mean, WaHo always delivers. But everyone working around 5:30 this evening rocked. Food was awesome (duh), but the service was great. Xan helped my toddler and I this evening and was so kind and patient, I can’t thank them enough. Give them a raise! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrowns, Scrambled Eggs, Sausage
Hello, This Waffle House was ok but I ordered The Texas Cheesesteak melt sandwich meal. I told my waitress that I wanted my hash browns with chili cheese and onions in it. The waitress bought my plate over to me with only one slice of cheese on my hash browns, the cheesesteak melt looked incredibly small but I asked the waitress. How long the chili been sitting out, she told me since last night around 12 am. The chili didn't look fresh to me at all. It looked clump and old. I said to the waitress, you know what, how can I pay for my sweet tea and leave. I never did eat the food nor the hash browns but i did drink most of the sweet tea. I wasn't comfortable eating there. The waitress didn't make me feel welcome either. I don't remember the waitress name who helped me but I know she is a white womam, heavy set build, and looks kinda lazy. I just wanted to share my experience. Want be coming back to this location.
Atmosphere: 2
Food: 1
Service: 1
Hey ... it's the Waffle House!
4 tables, total of 7 customers. 1 cook, 1 server. Waited 15 mins for our drinks, got them when I asked about them. 25 mins in and I see the cook still isn't cooking our food. I ask the server about it, she said it's coming and they have a lot of customers. Still the same amount as before. 5 minutes later she looks at the grill and realizes the cook isn't cooking my food. So she calls my order out to him. I laugh. She says sorry, food will be on the house, I have a lot of customers. When she cashes me out, she charged full price. ?? Thanks honey. Service sucked. Food sucked.
Atmosphere: 1
Food: 1
Service: 1
Food was good and the service was great. Even got a recommendation for food I could save until the next day. It was nice comfort for after a long day of work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grits Bowl