Ordered from here only a couple times. The pizza is good and wings are good. I’d recommend dining in as when we’ve ordered takeout they forgot sauces for the wings, and when I asked for all flats they said they could do it yet I got a mix. So they aren’t perfect but a nice spot for some pizza and wings.
Food: 4
Service: 5
Yvonne Froman
The salad I wanted was constructed excellently by the young man who assisted me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Salad
Michael Avra
Excellent pizza and you are able to add or take off toppings if you prefer. Not over priced and I will be going back. Can't recommend enough.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Pizza Toppings, Build Your Own Pizza, Greek Salad, Cheese Sticks
Nashandra Hayes
Excellent
Vegetarian options: It was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Peppers Todd
Always great ?
Atmosphere: 5
Food: 5
Service: 5
Eugene Williams
Love this place, awesome service and the Pizza is delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Mike Shannon
Food was delicious and the staff were outstanding. I had the Lineage supreme pizza and my GF had the chicken pesto pizza. Both were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lineage Supreme Pizza, Build Your Own Pizza, Pepperoni Pizza, Nat's Chicken Pesto Pizza
Jakiem
Foood was fresh and really good!
Stella A
Love the pizza here. Fresh ingredients and friendly staff
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own Pizza, Greek Salad
Andrea Carolan
Tonight was a terrible experience at your covington location. I came to your store and ordered a 7" #1 specialty pizza and my friend who was with me ordered a 10". As we were watching my pizza being assembled (i had to repeat 7"because they started to make me a 10"and i spoke clearly) my friend noticed about 10 fruit flies on a pre assembled dough that was one of two sitting around. He pointed out the flies on the dough to a cashier and she didn't say anything but she threw them away. I ordered wheat so mine was hand kneaded and seemed to be prepared fresh. He ordered a white dough 10"and they went to another counter and picked up a prepared dough from there. He was already worried that flies had been on his dough so i asked him if he wanted to cancel the order. He said because he knew i wanted to go there for a while, he didn't want to cause a problem. The staff didn't apologize for bugs on the food and they carried on like there weren't flies on the topping selections. I don't really care about fruit flies in my house but there were LOTS at your store tonight. We paid and went to our table. Our order was wrung up at 6:59 and had been fully assembled my then. We waited at our table until 7:21 and decided to go up to the counter. The unapologetic staff members checked a giant heated safe thing and found the 10" #1 special but not the 7"and tried to give the 10"to my friend. He said, how long has that been in the heater... they said "awwww, just 2 minutes"and my 7"was nowhere to be found. I saw the cashier ask the guy who takes pizza to the tables where our order was and he said he accidentally gave my pizza to another table that ordered the same thing. I don't know if your staff is just not carrying or they are high or something but i asked for a refund at that point. They didn't say, "I'm sorry"not once. I actually said, "I'm sorry, but after my friend saw all those flies, I'm not going to make him stay here to wait for another pizza to be made and i don't think he'll eat his pizza". I said it very nicely. The reply was "its OK, it's not your fault". No apology for the flies or the bad service. I know you are not hurting for business but i don't think I'll be returning to your location. I just want you to know that your staff needs more guidance on costumer service asap. This review is 100%true and i know you have cameras to check the facts. Thank yo
Ordered a cheese pizza got there and it was sitting for at least 5 mins on a shelf getting cold. Mean while several staff just standing around. The pizza was cold and tasted like rubber. Worst pizza ever
Food: 1
Service: 1
Roxanne Murray
First time here, line was long but didn’t take only a few minutes to order. This pizza is awesome, and prepared quickly. We will definitely be ordering it again. Crust is thin and perfect for flavor .
Atmosphere: 5
Food: 5
Service: 5
Shay Fuller
Great pizza!
Atmosphere: 4
Food: 5
Service: 4
Tammy Harper
Your pie changed their app over 6 months ago. Since then it's been horrible to use. The 1st time, I lost my earned purchase points because the new app will not allow manual entry of the receipt even though the option is still available on the app and I was never given credit for those points. NOTE: if you want credit for your purchase points DO NOT leave the register until the points have been added to your account or you will lose them! The 2nd time, I wanted to redeem some points for a free pizza which I clearly had earned on my account. The app would not allow me to access the rewards so I had to pay for the pizza. I requested a call from the manager to discuss this but never heard from them. I also uninstalled and reinstalled the app in case that could clear the issue but it didn't help. The 3rd time, again, I wanted to redeem some points for a free pizza. Again, the app would not allow me to access the rewards so I had to pay for the pizza. I was told to go outside the store to get a better signal. I did but the app still wouldn't work. Then I had to go back inside and stand in line again to get back to the register. And then I still had to pay for the pizza. Again, I requested the contact information for the district manager or someone who could help but the manager refused to provide the requested information and only allowed me to leave my contact information and he said he would forward to the district manager. I have not heard from anyone. All I can get from the store is that "this is a corporate issue and we can't do anything". It's terrible that a good pizza has to be ruined because the company is apparently impotent when it comes to the functioning of their own "member rewards" app and the stores do not know how, and have no authorization to, provide customers with acceptable alternatives to allow them to use the rewards they earn while corporate figures out where their rear end is.
Ordered from here only a couple times. The pizza is good and wings are good. I’d recommend dining in as when we’ve ordered takeout they forgot sauces for the wings, and when I asked for all flats they said they could do it yet I got a mix. So they aren’t perfect but a nice spot for some pizza and wings.
Food: 4
Service: 5
The salad I wanted was constructed excellently by the young man who assisted me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Salad
Excellent pizza and you are able to add or take off toppings if you prefer. Not over priced and I will be going back. Can't recommend enough.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Pizza Toppings, Build Your Own Pizza, Greek Salad, Cheese Sticks
Excellent
Vegetarian options: It was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Always great ?
Atmosphere: 5
Food: 5
Service: 5
Love this place, awesome service and the Pizza is delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Food was delicious and the staff were outstanding. I had the Lineage supreme pizza and my GF had the chicken pesto pizza. Both were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lineage Supreme Pizza, Build Your Own Pizza, Pepperoni Pizza, Nat's Chicken Pesto Pizza
Foood was fresh and really good!
Love the pizza here. Fresh ingredients and friendly staff
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own Pizza, Greek Salad
Tonight was a terrible experience at your covington location. I came to your store and ordered a 7" #1 specialty pizza and my friend who was with me ordered a 10". As we were watching my pizza being assembled (i had to repeat 7"because they started to make me a 10"and i spoke clearly) my friend noticed about 10 fruit flies on a pre assembled dough that was one of two sitting around. He pointed out the flies on the dough to a cashier and she didn't say anything but she threw them away. I ordered wheat so mine was hand kneaded and seemed to be prepared fresh. He ordered a white dough 10"and they went to another counter and picked up a prepared dough from there. He was already worried that flies had been on his dough so i asked him if he wanted to cancel the order. He said because he knew i wanted to go there for a while, he didn't want to cause a problem. The staff didn't apologize for bugs on the food and they carried on like there weren't flies on the topping selections. I don't really care about fruit flies in my house but there were LOTS at your store tonight. We paid and went to our table. Our order was wrung up at 6:59 and had been fully assembled my then. We waited at our table until 7:21 and decided to go up to the counter. The unapologetic staff members checked a giant heated safe thing and found the 10" #1 special but not the 7"and tried to give the 10"to my friend. He said, how long has that been in the heater... they said "awwww, just 2 minutes"and my 7"was nowhere to be found. I saw the cashier ask the guy who takes pizza to the tables where our order was and he said he accidentally gave my pizza to another table that ordered the same thing. I don't know if your staff is just not carrying or they are high or something but i asked for a refund at that point. They didn't say, "I'm sorry"not once. I actually said, "I'm sorry, but after my friend saw all those flies, I'm not going to make him stay here to wait for another pizza to be made and i don't think he'll eat his pizza". I said it very nicely. The reply was "its OK, it's not your fault". No apology for the flies or the bad service. I know you are not hurting for business but i don't think I'll be returning to your location. I just want you to know that your staff needs more guidance on costumer service asap. This review is 100%true and i know you have cameras to check the facts. Thank yo
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Very clean. Everyone was very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's 7 Pizza
Ordered a cheese pizza got there and it was sitting for at least 5 mins on a shelf getting cold. Mean while several staff just standing around. The pizza was cold and tasted like rubber. Worst pizza ever
Food: 1
Service: 1
First time here, line was long but didn’t take only a few minutes to order. This pizza is awesome, and prepared quickly. We will definitely be ordering it again. Crust is thin and perfect for flavor .
Atmosphere: 5
Food: 5
Service: 5
Great pizza!
Atmosphere: 4
Food: 5
Service: 4
Your pie changed their app over 6 months ago. Since then it's been horrible to use. The 1st time, I lost my earned purchase points because the new app will not allow manual entry of the receipt even though the option is still available on the app and I was never given credit for those points. NOTE: if you want credit for your purchase points DO NOT leave the register until the points have been added to your account or you will lose them! The 2nd time, I wanted to redeem some points for a free pizza which I clearly had earned on my account. The app would not allow me to access the rewards so I had to pay for the pizza. I requested a call from the manager to discuss this but never heard from them. I also uninstalled and reinstalled the app in case that could clear the issue but it didn't help. The 3rd time, again, I wanted to redeem some points for a free pizza. Again, the app would not allow me to access the rewards so I had to pay for the pizza. I was told to go outside the store to get a better signal. I did but the app still wouldn't work. Then I had to go back inside and stand in line again to get back to the register. And then I still had to pay for the pizza. Again, I requested the contact information for the district manager or someone who could help but the manager refused to provide the requested information and only allowed me to leave my contact information and he said he would forward to the district manager. I have not heard from anyone. All I can get from the store is that "this is a corporate issue and we can't do anything". It's terrible that a good pizza has to be ruined because the company is apparently impotent when it comes to the functioning of their own "member rewards" app and the stores do not know how, and have no authorization to, provide customers with acceptable alternatives to allow them to use the rewards they earn while corporate figures out where their rear end is.
Atmosphere: 3
Food: 3
Service: 2
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