Panera Bread

500 Lakeland Plaza, Cumming
(678) 845-7390

Recent Reviews

Kerry Benson

The location is fully staffed by incompetent people.

Atmosphere: 2

Food: 3

Service: 1

Aswad Kamal

Got cappuccino, tasted like only milk and water.

Atmosphere: 1

Food: 1

Service: 1

Alva Colon (Jeannie)

Overpriced, over-rated, place was dirty, tables were also dirty.Been to several paneras, same thing. Do better.

Atmosphere: 3

Food: 3

Service: 3

Kristen Jenkins

Not impressed

Atmosphere: 3

Food: 3

Service: 3

Tom king

I LOVE the food here, but for the cost, it's not worth it when I can go to the store and get the same items for half the price and make my own. In my opinion, prices should be lowered, not inflated!!

Atmosphere: 3

Food: 4

Service: 3

Curtis Lynn Smith

Arrived at 8 am for a bagel and was told they sold them all at 6 a.m.. They didn’t attempt to bake any replacements. The baskets were clean. I guess they made all their money at 6 a.m.. They should’ve just closed and put a sign in the window “We made all our money at 6a.m. Try to get here by 6 a.m. daily.” This is a result of poor management.

Atmosphere: 1

Food: 1

Service: 1

Caitlyn Troia

I was only 1 of 2 cars in the drive thru and waited 23 minutes from the time I got there to the time I got my one sandwich. I paid for bacon to be added, and received my sandwich with no bacon. Had to turn around and have the lady remake it which she happily did. Apparently she was the only one working. This location should clearly hire more staff. Poor girl.

Atmosphere: 2

Food: 2

Service: 3

Baa Bee Dee

Drive thru is AWFUL. The food at Panera is good but what the heck is so time consuming that it takes 5 full minutes to get a chai latte. This is the WORST Panera I have ever had the displeasure to wait in the Drive thru at.

Atmosphere: 4

Food: 4

Service: 1

Cathy Valdes

The food has nothing to do with what is advertised in the photos and very simple in taste, I ordered a sandwich and I added avocado and it was black, and the service has nothing to do with it, very bad service, not at all attentive, little information, no, definitely not.

Atmosphere: 3

Food: 1

Service: 1

Christopher Carlisle

200% would never return. Totally understaffed, 30 minutes for a Caesar salad that was basically a cup of lettuce.

Atmosphere: 1

Food: 1

Service: 1

Lee Owenby

Came here today to visit with a friend, had an everything bagel with cream cheese and an Arnold Palmer, was great!

Atmosphere: 5

Food: 5

Service: 5

Lynette Steritz

I’ve been waiting for my food for 30 minutes and the staff of 5 is running around trying to get everyone’s orders out. Apparently the managers are too busy to assist their staff. The lobby and pick up lines are full of irritated people and management say they’re “too busy” to help the poor workers who are running out of room to even set out food.

Service: 1

Lia Knower

Came in on a Saturday and left lots of time to eat. After 30 minutes our names were not even on the board. The overworked staff told us that their managers were “in the back,” and UNWILLING to assist them with the backed up orders.

Lizette Gm

I understand they take long because its a great food that they sell. EVELYN, GABE AND SAM were very nice.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Broccoli Cheddar Soup, Chicken Sandwich

OLIVIA SUMLIN

Overall good location. Supplies are not always stocked. One day I had to ask for coffee stirrers and napkins. They even run out of some warm pastries. But good customer service otherwise.

Atmosphere: 5

Food: 5

Service: 3

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