The app is absolutely useless because it took my order. But it did not ask what kind of bread I wanted or what I wanted in it. As far as the traditional ingredients went and also what sauces I want and I just submitted the order when I arrived at your store. I was waiting but the person didn't ask me what I was ordering and she just gave me the wrong things. Totally wrong? Order the bread, none of the ingredients that I wanted, none of the sauces that I wanted, and I told her that bye, the app didn't ask me for any of that she was blaming me for not knowing how to use the app and giving me a very bad attitude and refusing to add any of the ingredients it's only when I pushed back and told her that I will submit. A feedback that she grudgingly, I agreed to add ingredients and was slamming things around and a very poor show of customer service. So I wanted to make sure that I leave this feedback and that it has given me a very bad impression of subway, which i've been a customer for over thirty five years.
Atmosphere: 3
Food: 3
Service: 1
Bella Anderson
i got a sandwich that had bacon, pepper jack, Jalapeño , black olives, banana peppers, mustard, mayo and baja chipotle. when i opened the sandwich after eating the other half, i noticed no cheese and the bacon wasnt even cooked after about 20-30 minutes eating it i started feeling nauseous i just thought it was my stomach settling but nope i am now sick from the sandwich. Thank you subway.
Atmosphere: 1
Food: 1
Service: 1
yash patel
Terrible service ordered through the app for pick up. The sandwich few vegetable extra and few regular they missed out of vegetable and also instead of extra cheese there was no cheese to fix the things I’ve called them but they pretend like they don’t speak English so they can spare themselves from having to fix the issues. Definitely would not suggest a pick up but still in person orders might not be a problem.
Atmosphere: 1
Food: 1
Service: 1
Amit Jain
I had a disappointing experience at Subway recently. The franchise actively promotes the use of coupons, but when I visited the store, my valid coupon was denied without any explanation. The coupon clearly states that it is valid across the U.S. for a footlong meal with an additional $3, yet the store staff refused to accept it.
It’s frustrating to be misled this way, and I believe the store should be properly informed about the coupons being promoted. Better communication and consistency across locations are essential for a positive customer experience.
I would also like to mention that other lady who build the Subway was very polite and great but the one at billing was not service friendly and did not even tried it.
We also just learned while eating, bread is too hard to eat.
Thank you.
Shahnawaz Moinuddin
Worst order experience…NEVER WASTE YOUR MONEY HERE ….they mess up your order on purpose and fail to replace it
Quality Rater
I bought a chicken sub and the chicken came out raw.
The vegetables were in poor condition.
And the tables were dirty
Niraj Singala
This is the worst Subway ever!!! Even after submitting the order through the Subway APP they still screwed it up!. I picked up the order and after reaching home , 3 of the 5 sandwiches were messed up. I called them over the phone to let them know and the rude Hispanic lady who was working there kept arguing on the phone that there was no mistake. I told her I can send her a picture of them and she said there is no way for her to receive the photos and the only way for me to prove was bring them back. So I drove back again 15 mins and showed her the sandwiches and she completely changed her story and blamed it on the guy called Mahesh that he made them. When I confronted her that why she wouldn't believe on the phone she had nothing to say and didn't even bother apologize until I had to ask her to apologize to me. By the way they didn't have the Jalapeno bread and they decided to substitute it with whatever they felt like and also their oven wasn't working and they decided to microve my sandwisches. I hope the owner reads this and responds back if they have any courtesy left at all.
Monica Mendoza
This store is very clean and the employees are friendly The meat and the vegetables is fresh The breads are good and always the sandwiches are warm I like it so much I came back
Yairi Villa
Consuelo gave me the best customer service! The food was great I ordered two teriyaki sandwiches.
Charles
Consuelo great customer service and very fast and friendly
They made my sandwich very fast and it was clean and the lady had a nice conversation with the me and the sandwich was delicious
Malena Gonzalez
Everything is always fresh and the bread is freshly baked every day😋😋😋😋
Lint Licker
People were nice. Portions are atrocious. That little bit of meat on this big ol sandwich, couldn’t even taste it. Conveniently has hidden the meat station. $16
Atmosphere: 3
Food: 1
Service: 5
David Alvarez
Great service, great sandwich, I will be back 💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Cookies
Sanjana C
I recently visited subway at this location and I was really impressed with the quality of the food and the customer service. The staff was friendly and took the time to customize my sandwich just the way I wanted. The ingredients were fresh, and the bread was soft and perfectly toasted. I love how many options they have, from classic choices to new and exciting combinations. The restaurant was clean, and I didn’t have to wait long at all for my meal. Overall, a great experience and I’ll definitely be coming back for my next sandwich!
The app is absolutely useless because it took my order. But it did not ask what kind of bread I wanted or what I wanted in it. As far as the traditional ingredients went and also what sauces I want and I just submitted the order when I arrived at your store. I was waiting but the person didn't ask me what I was ordering and she just gave me the wrong things. Totally wrong? Order the bread, none of the ingredients that I wanted, none of the sauces that I wanted, and I told her that bye, the app didn't ask me for any of that she was blaming me for not knowing how to use the app and giving me a very bad attitude and refusing to add any of the ingredients it's only when I pushed back and told her that I will submit. A feedback that she grudgingly, I agreed to add ingredients and was slamming things around and a very poor show of customer service. So I wanted to make sure that I leave this feedback and that it has given me a very bad impression of subway, which i've been a customer for over thirty five years.
Atmosphere: 3
Food: 3
Service: 1
i got a sandwich that had bacon, pepper jack, Jalapeño , black olives, banana peppers, mustard, mayo and baja chipotle. when i opened the sandwich after eating the other half, i noticed no cheese and the bacon wasnt even cooked after about 20-30 minutes eating it i started feeling nauseous i just thought it was my stomach settling but nope i am now sick from the sandwich. Thank you subway.
Atmosphere: 1
Food: 1
Service: 1
Terrible service ordered through the app for pick up. The sandwich few vegetable extra and few regular they missed out of vegetable and also instead of extra cheese there was no cheese to fix the things I’ve called them but they pretend like they don’t speak English so they can spare themselves from having to fix the issues.
Definitely would not suggest a pick up but still in person orders might not be a problem.
Atmosphere: 1
Food: 1
Service: 1
I had a disappointing experience at Subway recently. The franchise actively promotes the use of coupons, but when I visited the store, my valid coupon was denied without any explanation. The coupon clearly states that it is valid across the U.S. for a footlong meal with an additional $3, yet the store staff refused to accept it.
It’s frustrating to be misled this way, and I believe the store should be properly informed about the coupons being promoted. Better communication and consistency across locations are essential for a positive customer experience.
I would also like to mention that other lady who build the Subway was very polite and great but the one at billing was not service friendly and did not even tried it.
We also just learned while eating, bread is too hard to eat.
Thank you.
Worst order experience…NEVER WASTE YOUR MONEY HERE ….they mess up your order on purpose and fail to replace it
I bought a chicken sub and the chicken came out raw.
The vegetables were in poor condition.
And the tables were dirty
This is the worst Subway ever!!! Even after submitting the order through the Subway APP they still screwed it up!. I picked up the order and after reaching home , 3 of the 5 sandwiches were messed up. I called them over the phone to let them know and the rude Hispanic lady who was working there kept arguing on the phone that there was no mistake. I told her I can send her a picture of them and she said there is no way for her to receive the photos and the only way for me to prove was bring them back. So I drove back again 15 mins and showed her the sandwiches and she completely changed her story and blamed it on the guy called Mahesh that he made them. When I confronted her that why she wouldn't believe on the phone she had nothing to say and didn't even bother apologize until I had to ask her to apologize to me. By the way they didn't have the Jalapeno bread and they decided to substitute it with whatever they felt like and also their oven wasn't working and they decided to microve my sandwisches. I hope the owner reads this and responds back if they have any courtesy left at all.
This store is very clean and the employees are friendly
The meat and the vegetables is fresh
The breads are good and always the sandwiches are warm
I like it so much
I came back
Consuelo gave me the best customer service! The food was great I ordered two teriyaki sandwiches.
Consuelo great customer service and very fast and friendly
Restaurantji Recommends
They made my sandwich very fast and it was clean and the lady had a nice conversation with the me and the sandwich was delicious
Everything is always fresh and the bread is freshly baked every day😋😋😋😋
People were nice. Portions are atrocious. That little bit of meat on this big ol sandwich, couldn’t even taste it. Conveniently has hidden the meat station. $16
Atmosphere: 3
Food: 1
Service: 5
Great service, great sandwich, I will be back 💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Cookies
I recently visited subway at this location and I was really impressed with the quality of the food and the customer service. The staff was friendly and took the time to customize my sandwich just the way I wanted. The ingredients were fresh, and the bread was soft and perfectly toasted. I love how many options they have, from classic choices to new and exciting combinations. The restaurant was clean, and I didn’t have to wait long at all for my meal. Overall, a great experience and I’ll definitely be coming back for my next sandwich!
Atmosphere: 5
Food: 5
Service: 5
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