Wendy's

2670 Freedom Pkwy, Cumming
(770) 781-5356

Recent Reviews

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Troy W

I am a big Wendy's fan, normally. However, on 9/8/25 at 2150, I ordered 2 LG Chilli's, had to ask for the Chilli sauce, no crackers in my bag. Wife ordered a chicken Ceasar salad, no dressing, cold fries...I mean, I live 5 min away..my fingers have frostbite now from picking them up...there was nobody in line...not busy at all...NO EXCUSE!!! Lazy people who don't care about others...served by the manager to top it all off, he should know better...
I have tried this particular location, numerous times...I'm done...they always get my order wrong or forget to give me essential items like uh oh yeah....salad dressing..this is bs for $30 dollars!!!

Atmosphere: 1

Food: 1

Service: 1

Noah Hill

I came here to eat the food was great and hot and fresh. But the workers in the back kept saying curse words and made me and my friend repeat ourselves with children and people with mental disabilities in lobby. There was flys everywhere in the store. All tables wasn't wiped bathrooms weren't clean fountain drinks wasn't fresh it was just nasty here it's not friendly/kid safe

Atmosphere: 2

Food: 4

Service: 4

Judy Hamilton

clean restaurant, food was very good

Atmosphere: 5

Food: 5

Service: 5

Karthic Sekar

I have ordered spicy chicken sandwich today, and it was seriously undercooked, we are not satisfied at all, what if my kids would have that without checking and would have been food poison , please be reasponsible to give good quality and do not spoil the chain reputation😤😔

Food: 1

Service: 3

Mason Miller

Told them explicitly what I wanted for the order. Did not listen at all. Do not order from them. They will definitely mess your order up. Best part is their phone lines dont work. If i could give zero stars I would in a heartbeat.

Atmosphere: 1

Food: 1

Service: 1

anni bailey

Had us wait 10 minutes because they were ā€œcooking fresh friesā€ then gave us cold fries….

Atmosphere: 1

Food: 1

Service: 1

Brian Ciofani

One of the nicest Wendy's. Great, friendly employees. A+++

Atmosphere: 5

Food: 5

Service: 5

Pors'Che Holmes

They're biggie bags always hit and never is missing anything. I haven't been inside one in years, but I did run inside this one for a sec to grab a bite to eat. The service was quick, the staff was friendly and the food was great.

Joe Nicholas

Everyone smiles every time I go there .

Samba Gee

I don't know why I bought it knowing I was going to be dissapointed. My favorite at fast food joints are french fries. These fries are old, cold, gross, and look like they may have tried to reheat them. The soda was gross šŸ˜. This was my fault

BR

It is hard to explain why 3 stars. I went at a time when it was slow - maybe that was it. Rather than say negative things, I will say this - the young guy at the register, Larry (I asked him his name), gets the 3 stars. Years ago when this Wendy's first opened, you could not find a better fast food place. Food was hot, people were on top of their game.Today was nothing like that. Again, thank you, Larry, for being a decent and responsible person.

Mlke Katliar

Good, clean, friendly.

Sheena Mabe

Came here and received hands down the best customer service. There’s been a winter storm here the last few days and they were all so delightful and pleasant! I highly recommend every restaurant/fast food place takes notes from these guys. The food was hot and fresh and delicious. They will forever get my business because of how WONDERFUL they are!!!!!!

Breezy

Do not come here, at least, after 10pm. I ordered a mobile order around 10pm and it was only a burger combo. I pull up to the drive thru and they made me park in the mobile order pickup, they took at least 15 minutes to bring out the food and there was no one in line. Not to mention the medium fries I ordered were cold and stale and not even half full. If your going to take 15-20 min to give me my order at least let it be edible!

Atmosphere: 1

Food: 1

Service: 1

Monica

Do not come here, at least, after 10pm. I ordered a mobile order around 10pm and it was only a burger combo. I pull up to the drive thru and they made me park in the mobile order pickup, they took at least 15 minutes to bring out the food and there was no one in line. Not to mention the medium fries I ordered were cold and stale and not even half full. If your going to take 15-20 min to give me my order at least let it be edible!

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