I ordered via a app a Matcha Latte with Foam, light ice. My husband picked up for me, they run out of foam and so much ice. My husband waited to get refund for the Foam but it was so long he coundn’t wait. Finally, I paid 8.11$ for a Matcha Latte no foam, full of ice and little of of matcha. I’m totally disappointed.
Atmosphere: 3
Food: 3
Service: 2
CC, N
The decline is obvious. Has not been the same for some time and continues to decline over the past couple of years. Mobile order? No problem wait 20 mins + in drive thru or inside despite not being that busy. The food is not always fresh especially those protein boxes. Doesn’t matter the day or what time it always seems under staffed.
Atmosphere: 1
Food: 1
Service: 1
Liz Arriaza
The girl that works the early morning is amazing!! Makes the best coffee and is always so friendly ❤️
Atmosphere: 5
Food: 5
Service: 5
Candra Buehl
I go here a lot sadly hoping every time will be different .. I normally place online orders and my boyfriend gets them but we’re both on a time limit as to why mobile orders are placed and when one of us walks in and no one has even started them… 20 mins later… what are you doing?
Atmosphere: 1
Food: 1
Service: 1
Coleman Braun
Out of everything. Very poor service. Girl wouldn’t get off her phone to do job. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
TERRENCE MILLS
Dear Starbucks TeamI wanted to express my gratitude to your exceptional staffs Jennifer The Manager & Tae, Amanda, for consistently crafting amazing drinks, Their attention to detail and friendly service make my visits truly enjoyable. Keep up the fantastic work.
Atmosphere: 5
Food: 5
Service: 5
Kaska Chikka
Dear Starbucks,I love coming to you but not at this location.Last 3 visits were total waste of time.Kids working here are way too young to handle anything.The guy behind the counter never washes his hands doesnt matter he went away to throw the trash or brooming right in front of customers but no handwash.The girl with pink hair has some attitude problem.Saturday noon and they were all out of stuff.Upon asking that what is so wrong everytime things are unavailable the guy gave a lost smile to girl and she goes you know we are very popular brand so everything finishes very soon.OKAY we get it its popular but what does popular stores do.They serve and are well stocked.Never coming back here and wasting my time with these kids around!!
kristen ragusa
My daughter did a mobile order about 20 min ago. Standing here waiting while no one is here to make drinks. Just a sign saying "on break".
Atmosphere: 1
Food: 2
Service: 1
Crystal I
Staff works extremely slow. I went to this location in hopes of getting served faster than the main Starbucks on Dacula Rd. If you are in a rush don’t bother coming to this location.
Open with no one working.“Manager” stilling at table never did get up playing on phone the entire time.Another customer walks up and I told him what was going on. As I go to leave employee shows up but has the WORST attitude! Manager finally gets up but does nothing.NEVER COME HERE!!
Mia Sloan
One star was being kind! On 12/29/21 I was at this location around 10:30 am and there were 2 females sitting at different tables, I was looking for a small gift for a friend that has been ill and when I asked if I could get some assistance on how to purchase I was treated horrible. The younger female explained to me that she was in training, when I approached the other employee she snapped at me and with an attitude and said I am on break, I asked her well is there not anyone to assist me and with an attitude she again said I Am On break. I wanted to ask her why she allowed me to shop if she wasn’t going to help me. I went to customer service not file a complaint and was told someone by the name of Mr. Chris would return my call. I understand it’s a stressful time of year, but there is no reason to have an attitude and be rude. If you are not serving customer close the place off so people will not disturb you while you are on your BREAK.
Jim Garczynski
New to the area and every time I go to this location (inside Krogers) they are closed or they do not have any pastries or food Items. Not normal for a Starbucks locations.
I ordered via a app a Matcha Latte with Foam, light ice.
My husband picked up for me, they run out of foam and so much ice. My husband waited to get refund for the Foam but it was so long he coundn’t wait.
Finally, I paid 8.11$ for a Matcha Latte no foam, full of ice and little of of matcha. I’m totally disappointed.
Atmosphere: 3
Food: 3
Service: 2
The decline is obvious. Has not been the same for some time and continues to decline over the past couple of years. Mobile order? No problem wait 20 mins + in drive thru or inside despite not being that busy. The food is not always fresh especially those protein boxes. Doesn’t matter the day or what time it always seems under staffed.
Atmosphere: 1
Food: 1
Service: 1
The girl that works the early morning is amazing!! Makes the best coffee and is always so friendly ❤️
Atmosphere: 5
Food: 5
Service: 5
I go here a lot sadly hoping every time will be different .. I normally place online orders and my boyfriend gets them but we’re both on a time limit as to why mobile orders are placed and when one of us walks in and no one has even started them… 20 mins later… what are you doing?
Atmosphere: 1
Food: 1
Service: 1
Out of everything. Very poor service. Girl wouldn’t get off her phone to do job. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Dear Starbucks TeamI wanted to express my gratitude to your exceptional staffs Jennifer The Manager & Tae, Amanda, for consistently crafting amazing drinks, Their attention to detail and friendly service make my visits truly enjoyable. Keep up the fantastic work.
Atmosphere: 5
Food: 5
Service: 5
Dear Starbucks,I love coming to you but not at this location.Last 3 visits were total waste of time.Kids working here are way too young to handle anything.The guy behind the counter never washes his hands doesnt matter he went away to throw the trash or brooming right in front of customers but no handwash.The girl with pink hair has some attitude problem.Saturday noon and they were all out of stuff.Upon asking that what is so wrong everytime things are unavailable the guy gave a lost smile to girl and she goes you know we are very popular brand so everything finishes very soon.OKAY we get it its popular but what does popular stores do.They serve and are well stocked.Never coming back here and wasting my time with these kids around!!
My daughter did a mobile order about 20 min ago. Standing here waiting while no one is here to make drinks. Just a sign saying "on break".
Atmosphere: 1
Food: 2
Service: 1
Staff works extremely slow. I went to this location in hopes of getting served faster than the main Starbucks on Dacula Rd. If you are in a rush don’t bother coming to this location.
Very polite and accurate
Restaurantji Recommends
Very well attended
Outdoor seating: Yes
Open with no one working.“Manager” stilling at table never did get up playing on phone the entire time.Another customer walks up and I told him what was going on. As I go to leave employee shows up but has the WORST attitude! Manager finally gets up but does nothing.NEVER COME HERE!!
One star was being kind! On 12/29/21 I was at this location around 10:30 am and there were 2 females sitting at different tables, I was looking for a small gift for a friend that has been ill and when I asked if I could get some assistance on how to purchase I was treated horrible. The younger female explained to me that she was in training, when I approached the other employee she snapped at me and with an attitude and said I am on break, I asked her well is there not anyone to assist me and with an attitude she again said I Am On break. I wanted to ask her why she allowed me to shop if she wasn’t going to help me. I went to customer service not file a complaint and was told someone by the name of Mr. Chris would return my call. I understand it’s a stressful time of year, but there is no reason to have an attitude and be rude. If you are not serving customer close the place off so people will not disturb you while you are on your BREAK.
New to the area and every time I go to this location (inside Krogers) they are closed or they do not have any pastries or food Items. Not normal for a Starbucks locations.
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