Burger King
1073 Merchants Dr, Dallas
(678) 383-6592
Recent Reviews
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Stop in use the bathroom and by far the cleanest Burger King I have ever been in . Next time I'm in town I will get lunch see if the food is good.
Very bad service. I waited 10 minutes to be served and no one wanted to take my order.
Had to wait over 20 mins for mozzarella sticks with no communication. I had to walk in to get a refund, which made me late for work, my babies hungry and crying. I’m highly disappointed.
Atmosphere: 3
Food: 1
Service: 3
Went at 12 am, and the restaurant was open but they turned the signs off so i couldn’t see what to order; as well as not answering when i went to the speaker but there are workers in there
Atmosphere: 1
Food: 1
Service: 1
The service pace was comfortable.
Employees are personable and have great energy. Cook excited to serve. Best location.
Atmosphere: 5
Food: 5
Service: 5
Store was closed 9/6. I was there at 3:45pm, store closed. BK lost a lot of business. There were a lot of cars coming in, I had 4 orders. There were 2-3 County cars plus 5-6 individuals.
DoorDash driver - great! Burger King awful! This is the 3rd time I've ordered and not received all my items. I ordered the Family Bundle delivered because I'm caring for elderly parents and can't leave them. I got my order and the 2 cheeseburgers were not included. Since I couldn't leave, 2 of us didn't eat. So frustrating!! I did try to call the restaurant and it rang many times then went to a busy signal.
Clean and efficient. But one young man stood out. His name is Michael Collins, very friendly with a real smile. I am 77 years old and have been buying fast food for a long time, and he is the second reason I came back a second time. The first being I really love the burger.
Atmosphere: 5
Food: 5
Service: 5
My drink was awful first had ordered a coke cola the ice was melted so I thought it was watered down, when I asked for a fresh one she said it will taste the same which means she knew the soda wasn't tasting right. So I asked for a Dr. Pepper and got side tracked so didnt taste it until half way home and it to was horrible. This location needs to be changing the product and carbonation. Food is always OK but this soda ordeal happens every other time I've been there. The place is never busy so not sure what the employees are doing while waiting for the next customer
Food: 3
Service: 2
Restaurantji Recommends
Good food and nice people
Atmosphere: 5
Food: 5
Service: 5
Just went to BK for lunch today, and bless the poor drive through workers heart. She mentioned they were severely understaffed today so we waited to take our order, not a problem. We order and pull up to the window and she tells us it’s only her and one other person working at the moment. I am shocked!!! During lunch hours I’d expect management to better prepare for this, so this poor worker doesn’t have to run around, take orders, make them, and then package them. I truly felt so bad for this poor girl who was so sweet and kept profusely apologizing. I have worked in food service so I know this isn’t her fault, just should be brought to corporates attention.
Atmosphere: 3
Food: 4
Service: 3
Line wrapped around the building. Under staffed- waited more then 20 mins at the drive through intercom. Then decided Burger King wasn’t getting my money. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
This location must have the most slowest people who can't comprehend on how to read and make a burger. They follow instructions backwards smh.
That may be the longest I've ever waited for an order. I thought my senior dog might die, from heat, while waiting in the car.
Atmosphere: 2
Food: 4
Service: 2
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