Dairy Queen Grill & Chill
7947 Villa Rica Hwy, Dallas
(770) 575-0194
Recent Reviews
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Lukewarm Burgers, badly blended blizzard! I Do Not plan on returning to say the least!
Atmosphere: 2
Food: 1
Service: 5
I love this DQ
The burger was gross and overpriced. I guess they should stick to ice cream
Atmosphere: 1
Food: 1
Service: 1
I will not be returning the lady in the front was rude only beacuse i asked her a question never coming back!
The people need to be trained on customer service, it’s ridiculous.
Service: 1
It's pretty clean ,service is good ,friendly
Atmosphere: 4
Food: 4
Service: 4
Just went by 09/02/2025, and wasn’t allowed to add on an ice cream for my daughter at the window. Never heard of that rule before, I’ve added things at the window before at this exact location and suddenly I can’t? Seems a bit lazy to me, who ever is currently working the drive through today at 2:50 PM needs to be re-evaluated for that job. Customer service has gone down hill, and this just solidifies that. All I wanted to add was an ice cream cone…how hard could that have honestly been? Disappointed is an understatement. Will not be back since I can’t even add to my order BEFORE I even paid for it. Attitude was horrible, no charisma, obviously hates her job and decides to just make everyone hate her workplace. Well she succeeded and lost regular customers today, I hope
Management takes a step back and takes a good look at who they are hiring. It doesn’t take much effort to smile and at least be a decent human being. If you don’t want work with customers get a different job.
Atmosphere: 2
Food: 2
Service: 1
Absolutely ridiculous! Please tell me why I can't order my ice cream and get it after my meal after doing it for the last 30+ years? So I have to get it when I order and let it melt while I'm eating??? What has the world come to! Food was subpar!
Atmosphere: 1
Food: 2
Service: 1
Worst Dairy Queen I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Buger was good, but the medium fry was really small
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Food was hot and drive thru cashier was great
Atmosphere: 5
Food: 5
Service: 5
Thanks for the old burger, old cold “FISH” fries & melted sundae the TRASH really enjoyed it!!!!
We usually go here often and don't have any issues, but apparently they don't offer cups anymore. Maybe it's so they can charge people more for sundaes, since they tried to sell us on those. On top of that, the staff was rude and made it seem like we wwre being difficultvfor asking for a sundae cup and a spoon because our kid prefers a cup and a spoon to make less of a mess. They need to learn some customer service skills asap
Atmosphere: 1
Food: 1
Service: 1
Be prepared to wait! I placed my order online still waited 20 minutes once I arrived!
Atmosphere: 1
Food: 1
Service: 1
Will never go back the one male manager or whoever he is was rude and wouldn't honor a free milkshake even with my 68.00 order. I tried numerous times to give the code and they didn't take it... smh and I only caught it once I checked my receipt.. Poorly handled by this manager.
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