KFC
1245 Merchants Dr, Dallas
(770) 443-2056
Recent Reviews
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Overall I wish I could do zero. This is the most don’t open when they’re supposed to location.
Atmosphere: 4
Food: 4
Service: 3
Literally a disaster. We waited inside for over 35 minutes for food that was not coming. They were cooking the wrong stuff for us charged us in correctly and more importantly were gas lighting us about asking for a refund. This restaurant is very unfriendly and I do not recommend spending your money here.
Atmosphere: 1
Food: 1
Service: 1
This place was absolutely filthy.The kitchen was so dirty , the tables the floor.I will never go back again.Can’t believe they got an 88.Manager do better.
Atmosphere: 1
Food: 2
Service: 2
Every single time I order from here its the same thing, something is missing. This time it was half of the order! The packaging was terrible as well. They even gave me an empty box where tenders were supposed to be. Ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Online it said it closes at 11pm I came at 9:45pm and the building was closed!!!!
Atmosphere: 1
Food: 1
Service: 1
Waste of money 2nd time in a row.
It's been a few years since I've been at this location. I was thinking about ordering KFC for dinner today, after the reviews, I changed my mind. It is obvious nothing has changed!
Atmosphere: 2
Food: 3
Service: 3
I ordered white meat and was giving dark meat I do not eat dark meat I was so hungry. When I called was told to call Uber Eats. Can your employees read or do they not know the difference between dark meat and white meat!
Atmosphere: 2
Food: 1
Service: 1
This has to be the worse KFC I've ever eaten! The lil arm dude always gives the wrong order! Do not come here
This place was clean and plenty of tables were empty only me and my husband were in the lobby. The staff were nice and friendly . Keep up the good work guys. Enjoyed ourselves and had a good experience.Update returning customers I had to wait for my meal deal and pull up to park to wait for my order they said it would be 20 minutes it was an hour then when we received our order it was not even my order it was the car parked beside me. I had to go inside to get my order corrected.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Pot Pie, Gravy, Cole Slaw, Mash Potatoes, Mashed Potatoes \u0026 Gravy, Dr Pepper, 2 Piece Breast \u0026 Wing Combo, 3 Piece Drum \u0026 Thighs Big Box Combo
Restaurantji Recommends
This is the slowest kfc I've ever been to.
Atmosphere: 2
Food: 4
Service: 1
Do not eat here! Service was horrible and the food was disgusting!!! Couldn't even eat our meals. Money wasted!
Atmosphere: 1
Food: 1
Service: 1
THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED FROM A MANAGER IN MY LIFE…. I M LEAVING THIS REVIEW BECAUSE SOMEONE ELSE MIGHT NOT BE AS NICE AS I WAS….OVER SOME CHICKEN & ATTITUDE!!!!!
CORPORATE 👀 DALLAS GA
Atmosphere: 1
Food: 1
Service: 1
Sorry employees do not pay any attention to what they are doing. They ask me 3 times white meat or dark meat and I said 3 times white meat when I got home i had dark meat. I won't go there again
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service! The shift leader with the one arm does NOT KNOW HOW TO DEAL WITH CUSTOMERS PROPERLY. Would not give name nor manager name and wouldn’t give corporate number! Order was wrong after being up charged. Please teach him proper etiquette when they are in the wrong!
Service: 1
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