My mother who is almost 70 went to this location a couple weeks ago and waited over 20 minutes when she went to the window to tell them she would just like a refund the guy at the window cussed and yelled at her in her face. The little girl working grab the food from him and gave it to my mom and apologized in his place. This is absurd your employee should not be yelling at the elderly and cussing them out
Atmosphere: 1
Food: 1
Service: 1
Lela
The drive through person made the food it was cold ad he didn’t wash his hands before or after. Goood has stuff on it that didn’t go on it
Food: 1
Service: 1
I’m Signal
The older black man who was supposed to serve is told us that our order (that we placed through the Krystal app) was picked up by a Door Dasher and that he would not make our order for us.
Atmosphere: 1
Food: 1
Service: 1
Connor Thompson
Glad the Krystals is still there. Always good to get a small snack every once and a while.
Atmosphere: 5
Food: 5
Service: 4
linnoria samuels
This Krystal is 50/50...sometimes it's fire and other times you're going to get food that's just been sitting there. Also check your order before you leave. The cashiers are quiet but really nice....
Atmosphere: 2
Food: 3
Service: 3
Karen McAteer
The manager and elder black man was very abusive when I was trying to order . Claims he had a long line there was one car behind me. I went to order and he stopped and was cursing at me. I never saw anything like that in my life he should be fired
Service: 1
Aisha Cooper
The guy working the window and I assume cooking was very very rude. I really wanted Krystals but I was scared he was going to do something to my food. They need to train on customer service then maybe I'll go back. Maybe
Atmosphere: 1
Food: 2
Service: 1
kingnor
Horrible food. Terrible service
Atmosphere: 1
Food: 1
Service: 1
Robert McMillan
drove right up and ordered. 6 Krystal burgers, 3 2X Krystal’s, fries, corn pup, 2 drinks, apple pie. $36 total. they parked us. 3 other customers went through behind us. employee brought food to another parked customer and yelled at us that they were cooking the corn pup. finally brought out food (short the pie). 5 minute drive home. ALL the food was cold and soggie, even the ‘freshly cooked’ corn pup. overall a bad experience.
Atmosphere: 1
Food: 2
Service: 1
Adrienne Albert
The food was awful. My sandwich was cold, greasy and mushy. The other sandwich had old, hard meat on it. My fries were hard and obviously old. I won’t be back and the manager should do something about the lack of quality control with the food being served to paying customers. It’s a reoccurring theme, just look at the other reviews.
Couldn’t place my order because they were only accepting cash
Stephanie Kieser
This is the worst establishment. The older man was extremely rude when we approached the drive through speaker, he wouldn’t give us anytime to see what we wanted to order. He was also very rude to his cashier. My heart broke for her. She’s always so kind but we will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Aaron Shaw
Always have no issue here but the past couple times theyve made me park for 15 min for my food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bacon Cheese Krystal
Britt Jenkins
I had a really bad experience and I won’t ever come back to this location. I waited for 20 minutes for my order and the manager was very rude when I asked for a refund
Atmosphere: 1
Food: 1
Service: 1
Pablo Parra
My wife and I went through the drive through placed our order 3 times because they couldn't hear us and a 4 time when we got to the window. And when we got our order one of our items was missing and we paid for extra condiment which we didn't get and when we returned to the window to let the attendant know, we were missing an item. She handed us our missing item and shut the window. So we are not going to returning to this location.
My mother who is almost 70 went to this location a couple weeks ago and waited over 20 minutes when she went to the window to tell them she would just like a refund the guy at the window cussed and yelled at her in her face. The little girl working grab the food from him and gave it to my mom and apologized in his place. This is absurd your employee should not be yelling at the elderly and cussing them out
Atmosphere: 1
Food: 1
Service: 1
The drive through person made the food it was cold ad he didn’t wash his hands before or after. Goood has stuff on it that didn’t go on it
Food: 1
Service: 1
The older black man who was supposed to serve is told us that our order (that we placed through the Krystal app) was picked up by a Door Dasher and that he would not make our order for us.
Atmosphere: 1
Food: 1
Service: 1
Glad the Krystals is still there. Always good to get a small snack every once and a while.
Atmosphere: 5
Food: 5
Service: 4
This Krystal is 50/50...sometimes it's fire and other times you're going to get food that's just been sitting there. Also check your order before you leave. The cashiers are quiet but really nice....
Atmosphere: 2
Food: 3
Service: 3
The manager and elder black man was very abusive when I was trying to order . Claims he had a long line there was one car behind me. I went to order and he stopped and was cursing at me. I never saw anything like that in my life he should be fired
Service: 1
The guy working the window and I assume cooking was very very rude. I really wanted Krystals but I was scared he was going to do something to my food. They need to train on customer service then maybe I'll go back. Maybe
Atmosphere: 1
Food: 2
Service: 1
Horrible food. Terrible service
Atmosphere: 1
Food: 1
Service: 1
drove right up and ordered. 6 Krystal burgers, 3 2X Krystal’s, fries, corn pup, 2 drinks, apple pie. $36 total. they parked us. 3 other customers went through behind us. employee brought food to another parked customer and yelled at us that they were cooking the corn pup. finally brought out food (short the pie). 5 minute drive home. ALL the food was cold and soggie, even the ‘freshly cooked’ corn pup. overall a bad experience.
Atmosphere: 1
Food: 2
Service: 1
The food was awful. My sandwich was cold, greasy and mushy. The other sandwich had old, hard meat on it. My fries were hard and obviously old. I won’t be back and the manager should do something about the lack of quality control with the food being served to paying customers. It’s a reoccurring theme, just look at the other reviews.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Couldn’t place my order because they were only accepting cash
This is the worst establishment. The older man was extremely rude when we approached the drive through speaker, he wouldn’t give us anytime to see what we wanted to order. He was also very rude to his cashier. My heart broke for her. She’s always so kind but we will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Always have no issue here but the past couple times theyve made me park for 15 min for my food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bacon Cheese Krystal
I had a really bad experience and I won’t ever come back to this location. I waited for 20 minutes for my order and the manager was very rude when I asked for a refund
Atmosphere: 1
Food: 1
Service: 1
My wife and I went through the drive through placed our order 3 times because they couldn't hear us and a 4 time when we got to the window. And when we got our order one of our items was missing and we paid for extra condiment which we didn't get and when we returned to the window to let the attendant know, we were missing an item. She handed us our missing item and shut the window. So we are not going to returning to this location.
Food: 1
Service: 1
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