Tyler the manager was absolutely wonderful she took her time with my order, the order was ready as expected and she should be commended for what she does, her staff as well were very accommodating and should be recognized thank you
I’ve been going to Marco‘s and using their takeout for more than 10 years. My last experience was the worst. Not only did they get the order wrong after being asked four times for a margarita pizza we got a burnt cheese pizza. After going back to Marco‘s in person, I spoke to the manager Who spent more than 15 minutes attempting to give me a refund. He ended up calling someone else to get directions and was told that the refund cannot be done and should be reflected on my American Express bill within 4 to 5 days. Not only that that happened the person who delivered just left it on my doorstep without allowing us to even get to the door to Give him a tip or her a tip. This was the absolute worst. I am checking my American Express card bill today to see if the refund was given. I may use this Marco‘s again, but I will do it only on emergencies.. so the clincher was even after being asked four times for margarita, pizza, and getting a cheese pizza I went to the store and I was told that they have not served this pizza in more than four years.
Atmosphere: 4
Food: 1
Service: 1
M 24
This is a place for delivery and pick up only. The inside appears to be out of business, rarely ever anyone eating inside. The pizza is great tho and always arrives early or on time
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: All Meat Pizza
Clint Barnard Sr.
Excellent for me k
Atmosphere: 5
Food: 5
Service: 5
Trisha Harrell
Spring is a breath of fresh air…literally! Not only did she handle my order, but she delivered it in no time!!! She needs to be recognized for customers concerns and making things correct!!! Love her and can’t wait to order from her again!!!
Atmosphere: 5
Food: 5
Service: 5
What Ever
Phenomenal food and customer service. Despite a hiccup where they forgot the sauce on our pizza, the customer service was impeccable. We we're given two replacement pizzas completely free for their mishap and they let us keep the mistake pizzas as well. This made for a complete turnaround in our experience. We really appreciate the awesome staff at this location.
Atmosphere: 5
Food: 5
Service: 5
Kim McDowell
We did try pizza ? in a bowl was good
Lynette Edgerton
Canned mushrooms and raw crunchy bell peppers were on pizza yuck
Food: 1
Oresha Peete
It's been a year since I've been here and I said I would never come back because the food and experience WAS terrible. However, I was craving a crustless pizza and decided to give them another chance. A complete 180! Must be a new staff. EVERYONE was friendly. Shout out to Bri at the front counter for great customer service and the African American woman ( who I assumed was the manager/leader, she didn't have on a nametag), but she was also friendly and very helpful. The drivers coming in and out also greeted me. My only complaint is that my thin crust Hawaiian chicken pizza had all the toppings spread around Except the bacon. The cook dumped the bacon only in the middle of the pizza.
Atmosphere: 5
Food: 3
Service: 5
Hodgie G
Placed an online order with a coupon. When order was placed the coupon was removed. I was not aware of this until I got to the store to pick up my food and two items were missing. When I brought it up to the employee at the front desk he stated sometimes the coupon gets removed. I was not offered to fix it or anything. Will not be going back update it has been a couple of days from when I was asked to report it on their website and still no response.
My food has always been hot and fresh from this location.
Atmosphere: 5
Food: 5
Service: 5
Tracey Smith
6/13 - Shift manager Bryson. is responsible, professional, patient and customer service oriented. Rare to see the younger generation in food service possessing any of these qualities. Great hire! This was our 1st visit and it was pleasant
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Fiery Pepperoni Pizza, Side Of
Nancy Conte
I would give a zero or a negative if possible. Have ordered twice and they got it wrong both times. These people sent the wrong toppings an order ago- wrong items and late delivery. Today, these morons delivered the order to the wrong house!! And we never received. I’d add photos but we never received, CUSTOMER SERVICE JUST MADE MATTERS WORSE, TELLING US WE DIDN’T KNOW OUR OWN STREET ADDRESS! SHALL NEVER USE GRUBHUB OR MARCOS EVER AGAIN.
Food: 1
Service: 1
Tim Marshall
Pizza pizza pizza
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Patricia Lovette
The worse experience called the restaurant and a young lady who said she was the manager hung up in my face -
Tyler the manager was absolutely wonderful she took her time with my order, the order was ready as expected and she should be commended for what she does, her staff as well were very accommodating and should be recognized thank you
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Garden Salad, Deluxe
I’ve been going to Marco‘s and using their takeout for more than 10 years. My last experience was the worst. Not only did they get the order wrong after being asked four times for a margarita pizza we got a burnt cheese pizza. After going back to Marco‘s in person, I spoke to the manager Who spent more than 15 minutes attempting to give me a refund. He ended up calling someone else to get directions and was told that the refund cannot be done and should be reflected on my American Express bill within 4 to 5 days. Not only that that happened the person who delivered just left it on my doorstep without allowing us to even get to the door to Give him a tip or her a tip. This was the absolute worst. I am checking my American Express card bill today to see if the refund was given. I may use this Marco‘s again, but I will do it only on emergencies.. so the clincher was even after being asked four times for margarita, pizza, and getting a cheese pizza I went to the store and I was told that they have not served this pizza in more than four years.
Atmosphere: 4
Food: 1
Service: 1
This is a place for delivery and pick up only. The inside appears to be out of business, rarely ever anyone eating inside. The pizza is great tho and always arrives early or on time
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: All Meat Pizza
Excellent for me k
Atmosphere: 5
Food: 5
Service: 5
Spring is a breath of fresh air…literally! Not only did she handle my order, but she delivered it in no time!!! She needs to be recognized for customers concerns and making things correct!!! Love her and can’t wait to order from her again!!!
Atmosphere: 5
Food: 5
Service: 5
Phenomenal food and customer service. Despite a hiccup where they forgot the sauce on our pizza, the customer service was impeccable. We we're given two replacement pizzas completely free for their mishap and they let us keep the mistake pizzas as well. This made for a complete turnaround in our experience. We really appreciate the awesome staff at this location.
Atmosphere: 5
Food: 5
Service: 5
We did try pizza ? in a bowl was good
Canned mushrooms and raw crunchy bell peppers were on pizza yuck
Food: 1
It's been a year since I've been here and I said I would never come back because the food and experience WAS terrible. However, I was craving a crustless pizza and decided to give them another chance. A complete 180! Must be a new staff. EVERYONE was friendly. Shout out to Bri at the front counter for great customer service and the African American woman ( who I assumed was the manager/leader, she didn't have on a nametag), but she was also friendly and very helpful. The drivers coming in and out also greeted me. My only complaint is that my thin crust Hawaiian chicken pizza had all the toppings spread around Except the bacon. The cook dumped the bacon only in the middle of the pizza.
Atmosphere: 5
Food: 3
Service: 5
Placed an online order with a coupon. When order was placed the coupon was removed. I was not aware of this until I got to the store to pick up my food and two items were missing. When I brought it up to the employee at the front desk he stated sometimes the coupon gets removed. I was not offered to fix it or anything. Will not be going back
update it has been a couple of days from when I was asked to report it on their website and still no response.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Wings
Restaurantji Recommends
My food has always been hot and fresh from this location.
Atmosphere: 5
Food: 5
Service: 5
6/13 - Shift manager Bryson. is responsible, professional, patient and customer service oriented. Rare to see the younger generation in food service possessing any of these qualities. Great hire! This was our 1st visit and it was pleasant
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Fiery Pepperoni Pizza, Side Of
I would give a zero or a negative if possible. Have ordered twice and they got it wrong both times. These people sent the wrong toppings an order ago- wrong items and late delivery. Today, these morons delivered the order to the wrong house!! And we never received. I’d add photos but we never received, CUSTOMER SERVICE JUST MADE MATTERS WORSE, TELLING US WE DIDN’T KNOW OUR OWN STREET ADDRESS! SHALL NEVER USE GRUBHUB OR MARCOS EVER AGAIN.
Food: 1
Service: 1
Pizza pizza pizza
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
The worse experience called the restaurant and a young lady who said she was the manager hung up in my face -
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