The service is pretty chill , although I ordered a couple times from here and most times I’ve seen and noticed unsanitary doings back in the kitchen , from what I’ve seen they don’t wear gloves back there when making wings and placing topping on pizza. My significant other is a food critic and says this is the most disliked pizza he has had
Atmosphere: 1
Food: 1
Service: 3
Seb Tee
Honestly, lackluster food. Way too expensive for the cheap and taste less food they had. My school has better pizza
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
Cassie Barron
REPLY TO OWNERS RESPONSE: I sent an email to the feedback email 4 days ago when I posted this review with no response. I don’t imagine I will ever hear back from the actual store manager. I am honestly more upset with the corporate number that I called and the escalation manager that DID NOT de-escalate my situation.
We ordered delivery tonight, wanted to have a calm night in after working a 12 hour shift as a nurse. Our doorbell rang and by the time we got down to the door(1 minute tops) the delivery driver was already backing out of our driveway. We were missing our 2 liter drink and breadsticks, one of our pizzas was wrong and they also sent wings with barely any sauce on them at all. We called the delivery driver and he told us to contact the store. We tried to call the number online and it takes you to a call center. Once in the call center they transferred us to the store which after ringing for about 5 minutes it eventually hangs up on you. We went through this process about 10 times. We finally got transferred to the escalations team and they were no help either. We just told them we wanted our money back for the missing and incorrect items. She told us that the district manager would have to do that. She said she would send an email and call us back within 24-48 hours. We are not holding our breath on that one. About 45 minutes of dealing with this our doorbell rings again. We go down to open the door and our drink was sitting on the porch and the driver again was already down the road. I will NEVER order from here again which I know means nothing to them but hoping someone sees this and heeds my warning. I really wish I could give zero stars for this review.
Atmosphere: 1
Food: 1
Service: 1
Tai Quality
On March 1, 2025, at 10:12 PM, my wife and I accidentally placed an order at this restaurant due to a mix-up. While waiting for our food at the wrong location, we observed a concerning food handling practice. The host which was an older white gentle, after handling money from a previous customer, proceeded to prepare someone else's order with his bare hands, without washing them or wearing gloves.
When my wife inquired whether this was standard practice, the host responded that he washes his hands "59 times a day." However, we were standing there the entire time and did not see him wash his hands before handling the food. Regardless of how often he claims to wash his hands, it is unacceptable for anyone handling food to do so without proper sanitation measures, such as wearing gloves.
He mentioned that the order was for delivery, which is even more concerning for the customer receiving that meal. Proper food safety protocols should always be followed to ensure hygiene and customer safety. I sincerely hope management addresses this issue to uphold proper health and safety standards.
Atmosphere: 2
Food: 5
Service: 2
Denise Richardson
I ordered a pizza half cheese and half meat and vegetables. They only gave me 3 slices with meat and vegetables on a large pizza. The crust was super hard. I paid for garlic sauce that they didn’t bring. I called and of course no answer
Atmosphere: 5
Food: 1
Service: 1
jaci hardy
Placed an order. Got a email confirmation from the store. Never received order. Called the store and was told they didn’t have an order for me and could not refund my money even though I had the email confirmation
Atmosphere: 1
Food: 1
Service: 1
Total Cable Management
They brought completely wrong pizzas that we ordered. I paid for the order and tipped 25%. I ordered directly thru Pizza Hutt and there driver brought it out. It took 5 phone calls to get someone on the phone about the order. He said they would make it and bring it back out in 25 minutes. I received a text from door dash saying they were bringing my order out that I needed to have $8.97 plus any tips in cash or pay on the link. It arrived an hour an 15 minutes later. I paid the door dash lady $20.00 after explaining to her what happened because it was not her fault. I will never order from this store again. The pizza from both orders was cold and terrible.
Atmosphere: 1
Food: 1
Service: 1
Jovenskey Duvillage
Worst pizza hut I've ever been to I ordered ONE pepperoni pizza and they took 40 minutes to finish it just for it to not be cooked all the way. DO NOT GO
Food: 1
Service: 1
Eldrick Duvillage
Pizza to 45 minutes to be given was undercooked soggy in the middle and the crust was soggy and very oily like the center only partially edible part was the center witch was still under cooked.
Atmosphere: 2
Food: 1
Service: 1
matthew lind
We normally don’t have an issue with this location but the past two times we’ve been it’s been terrible.
The first visit we waited in the store for 30 minutes after our order was supposed to be ready. Their card reader wasn’t working correctly and instead of trying to fix the issue, they had me run my card multiple times thinking it would eventually work. Once it finally started working (20 minutes later), they forgot 2 of our pizzas and ended up giving us an extra pizza for the inconvenience… not sure if they gave us someone else’s pizza or not but they assured us they didn’t.
The second visit all we ordered was a cheese personal pan for our daughter and we again sat in the store for 30+ minutes after it was suppose to be ready. A personal pan shouldn’t take longer than 5-10 minutes to make. We’ve never had these issues in the past but I’m not sure I can trust this location anymore.
Got to be the worst Pizza Hut location Order is always late or wrong They so worried about watching the tv in the front of the store that they just can’t get right!
Atmosphere: 1
Food: 1
Service: 1
Josh V
Pizza was weird. Hand tossed was like under cooked and tavern pizza overcooked with wrong toppings. Kids said ew... Had to trash it.
Food: 1
Service: 4
Meaghan
First time ordering from this location- tried the tavern pizza crust style and it was overcooked, and the hand tossed pizza we normally get was undercooked and the wrong toppings. Won’t be coming back to this location.
Food: 2
Zach Coleman
Food cold and did not give icing with cinnamon sticks nor did they cut it.
The service is pretty chill , although I ordered a couple times from here and most times I’ve seen and noticed unsanitary doings back in the kitchen , from what I’ve seen they don’t wear gloves back there when making wings and placing topping on pizza. My significant other is a food critic and says this is the most disliked pizza he has had
Atmosphere: 1
Food: 1
Service: 3
Honestly, lackluster food. Way too expensive for the cheap and taste less food they had. My school has better pizza
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
REPLY TO OWNERS RESPONSE: I sent an email to the feedback email 4 days ago when I posted this review with no response. I don’t imagine I will ever hear back from the actual store manager. I am honestly more upset with the corporate number that I called and the escalation manager that DID NOT de-escalate my situation.
We ordered delivery tonight, wanted to have a calm night in after working a 12 hour shift as a nurse. Our doorbell rang and by the time we got down to the door(1 minute tops) the delivery driver was already backing out of our driveway. We were missing our 2 liter drink and breadsticks, one of our pizzas was wrong and they also sent wings with barely any sauce on them at all.
We called the delivery driver and he told us to contact the store. We tried to call the number online and it takes you to a call center. Once in the call center they transferred us to the store which after ringing for about 5 minutes it eventually hangs up on you. We went through this process about 10 times. We finally got transferred to the escalations team and they were no help either. We just told them we wanted our money back for the missing and incorrect items. She told us that the district manager would have to do that. She said she would send an email and call us back within 24-48 hours. We are not holding our breath on that one. About 45 minutes of dealing with this our doorbell rings again. We go down to open the door and our drink was sitting on the porch and the driver again was already down the road. I will NEVER order from here again which I know means nothing to them but hoping someone sees this and heeds my warning. I really wish I could give zero stars for this review.
Atmosphere: 1
Food: 1
Service: 1
On March 1, 2025, at 10:12 PM, my wife and I accidentally placed an order at this restaurant due to a mix-up. While waiting for our food at the wrong location, we observed a concerning food handling practice. The host which was an older white gentle, after handling money from a previous customer, proceeded to prepare someone else's order with his bare hands, without washing them or wearing gloves.
When my wife inquired whether this was standard practice, the host responded that he washes his hands "59 times a day." However, we were standing there the entire time and did not see him wash his hands before handling the food. Regardless of how often he claims to wash his hands, it is unacceptable for anyone handling food to do so without proper sanitation measures, such as wearing gloves.
He mentioned that the order was for delivery, which is even more concerning for the customer receiving that meal. Proper food safety protocols should always be followed to ensure hygiene and customer safety. I sincerely hope management addresses this issue to uphold proper health and safety standards.
Atmosphere: 2
Food: 5
Service: 2
I ordered a pizza half cheese and half meat and vegetables. They only gave me 3 slices with meat and vegetables on a large pizza. The crust was super hard. I paid for garlic sauce that they didn’t bring. I called and of course no answer
Atmosphere: 5
Food: 1
Service: 1
Placed an order. Got a email confirmation from the store. Never received order. Called the store and was told they didn’t have an order for me and could not refund my money even though I had the email confirmation
Atmosphere: 1
Food: 1
Service: 1
They brought completely wrong pizzas that we ordered. I paid for the order and tipped 25%. I ordered directly thru Pizza Hutt and there driver brought it out. It took 5 phone calls to get someone on the phone about the order. He said they would make it and bring it back out in 25 minutes. I received a text from door dash saying they were bringing my order out that I needed to have $8.97 plus any tips in cash or pay on the link. It arrived an hour an 15 minutes later. I paid the door dash lady $20.00 after explaining to her what happened because it was not her fault. I will never order from this store again. The pizza from both orders was cold and terrible.
Atmosphere: 1
Food: 1
Service: 1
Worst pizza hut I've ever been to I ordered ONE pepperoni pizza and they took 40 minutes to finish it just for it to not be cooked all the way. DO NOT GO
Food: 1
Service: 1
Pizza to 45 minutes to be given was undercooked soggy in the middle and the crust was soggy and very oily like the center only partially edible part was the center witch was still under cooked.
Atmosphere: 2
Food: 1
Service: 1
We normally don’t have an issue with this location but the past two times we’ve been it’s been terrible.
The first visit we waited in the store for 30 minutes after our order was supposed to be ready. Their card reader wasn’t working correctly and instead of trying to fix the issue, they had me run my card multiple times thinking it would eventually work. Once it finally started working (20 minutes later), they forgot 2 of our pizzas and ended up giving us an extra pizza for the inconvenience… not sure if they gave us someone else’s pizza or not but they assured us they didn’t.
The second visit all we ordered was a cheese personal pan for our daughter and we again sat in the store for 30+ minutes after it was suppose to be ready. A personal pan shouldn’t take longer than 5-10 minutes to make. We’ve never had these issues in the past but I’m not sure I can trust this location anymore.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Got to be the worst Pizza Hut location
Order is always late or wrong
They so worried about watching the tv in the front of the store that they just can’t get right!
Atmosphere: 1
Food: 1
Service: 1
Pizza was weird. Hand tossed was like under cooked and tavern pizza overcooked with wrong toppings. Kids said ew... Had to trash it.
Food: 1
Service: 4
First time ordering from this location- tried the tavern pizza crust style and it was overcooked, and the hand tossed pizza we normally get was undercooked and the wrong toppings. Won’t be coming back to this location.
Food: 2
Food cold and did not give icing with cinnamon sticks nor did they cut it.
Atmosphere: 1
Food: 1
Service: 1
Brooke and Alex are doing an amazing job !
Atmosphere: 5
Food: 5
Service: 5
Loading...