Starbucks

8655 Hiram Acworth Hwy, Dallas
(678) 574-0556

Recent Reviews

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Tater 357

Didn't Stop at Starbucks.

Atmosphere: 1

Food: 1

Service: 1

Shanta Barron

Do not order the matcha ice latte here. I’ve always had it but today I began vomiting and stomach pains I don’t know if it’s there milk or the matcha but never again

Donald

One of the good ones.

Atmosphere: 5

Service: 5

Amanda

Customer service is terrible! I will never be back now I know why Starbucks is tanking. I was in line placing ONE order for myself and my coworkers when the rude barista told me I would need to get back in line to complete my order??? People need to understand that customers make your business not angsty barista with bad attiudes.

Service: 1

Darla Cunningham

Clean, clean, Clean... so proud of your workers that take pride in their store!!!!wonderful place..
They care!! Wonderful people...super service!!! Great place!!!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Sperr

Favorite Starbucks! They always have my order and super personable and upbeat. It's usually busy when I'm there and they seem to handle it with ease and accuracy.

Atmosphere: 5

Food: 5

Service: 5

Vickie Gravett

This is my usual three stops a week store. This morning I unfortunately had to visit another location and immediately noticed a huge difference. The folks at this store are top tier. Always extremely nice and welcoming. This is the best Starbucks I’ve ever visited!

Atmosphere: 5

Food: 5

Service: 5

Queen Angie (Mzangie828)

My first experience wasn't that good but my second experience was outstanding. I don't remember the ladies name but she was amazing

Dietary restrictions: Non-dairy

Atmosphere: 5

Food: 5

Service: 5

G Sbal

The coffee was good, of course... But... It definitely did not sit well with me that after I placed my order, the barista's friend came in behind me and the barista gave her a discount. She was bragging about giving her a discount. Starbucks is already stupid expensive, I very rarely drink it for that reason. To know that I spent full price and then the person behind me knows someone and they get a discount, wasn't right. If you're going to give a friends or family discount, be discreet.

Atmosphere: 2

Food: 3

Service: 2

Paula Pacheco

Best coffee ever

Atmosphere: 5

Food: 5

Service: 5

Kimberly Ross

I frequent this location and I love it! They are always very friendly.

Atmosphere: 5

Food: 5

Service: 5

El

We placed an order via the app. The thin, tiny pieces of bacon on the two bacon, gouda, egg sandwiches were uncooked. The bacon was so small, that it didn’t look anything like the item in the picture. That’s what prompted me to look under the bread as there didn’t appear to be any bacon on it. I’m glad that I did because I would’ve been sick. My bacon was raw and my niece’s was undercooked. I called and spoke to Chad who was apologetic and offered to remake them for us if we could come back. My niece went to get the remade version. She let who I later discovered was Kari, know how I like my bacon cooked. She noticeably increased the time on the oven/microwave for my sandwich giving it a few more seconds than my niece’s. When I received my food, the thin, tiny pieces of bacon on my sandwich were cooked. However, I was unable to bite into the sandwich because the top piece of bread was too hard. I literally couldn’t tear it apart due to the texture. I called. Kari answered the phone. I explained to her that the bacon was cooked, but I was unable to bite into the top piece of bread. Kari, who stated that she warmed the sandwich, denied cooking the sandwich longer than the other which is impossible due to the results. Kari also felt the need to tell me that she cooks the sandwiches open faced all of the time and has never heard about the bread being too hard. Like I explained to Kari, I don’t know or care about what anyone else has said about their bread. My bread on my sandwich that I received today was too hard and I couldn’t even bite into it. She said that was a first. After a few moments of unnecessary back and forth, I was asked if I’d be coming back in. I let her know that we wouldn’t be able to make a third trip there today. She offered to give my niece (whose app was used to place the order), a free sandwich of choice the next time she was in the area. I frequent this location due to the convenience using my own app. Just FYI for Kari, if a sandwich is cooked open-faced and nothing is on top, then the bread that’s standing alone will be cooked more than a sandwich warmed after being put together. The bread will be even harder if the time is increased. I’m not sure why she was being so defensive and argumentative. That’s unnecessarily poor customer service. If I could, I would have driven back up there just to take Kari the bread, so that she could have a visual.

Food: 1

Service: 1

Louise Gregory

We were completely ignored when we walked up to the counter. 3 baristas were behind the counter and not one acknowledged our existence at all. It was not busy, we were the only customers in there. After a minute of being ignored we left.

Atmosphere: 1

Service: 1

kelly daniel

Best coffee ever!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Danish

Brett Reel

Was told a drink I ordered the last two days in a row (Frappuccino with decaf coffee substituted) was no longer available because 'new partner standards'. I've ordered this drink without issue at least 100 times across different locations, including this one. Does it really cost them $4 extra to substitute decaf coffee?? Ridiculous.

Service: 1

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