Zaxbys Chicken Fingers & Buffalo Wings
202 Hillside Overlook, Dallas
(770) 443-2856
Recent Reviews
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Not ever had a bad meal and do love their zalads
Quality chicken all around.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Crinkle Fries
Cason was very professional and prompt. First time visiting will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Fantastic service and food
Atmosphere: 5
Food: 5
Service: 5
Phenomenal experience, great management and cold a/c
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
food was hot and fresh and this team is ALWAYS making sure this place is spotless
Atmosphere: 5
Food: 5
Service: 5
Cason did a great job food came out quick and he was very professional and polite
Atmosphere: 5
Food: 5
Service: 5
Kitchen had many problems.
Food: 1
Update 10/4. Wrote this review over a month ago and no one bothered to reach out to try to rectify this situation. Changing from a 3 rating to a 1 due to this. I've seen other reviews where the owner acknowledges their mistakes but doesn't do anything to fix it. Staying wealthy by screwing over customers isn't the way to do it. Zaxby's as a whole has lost my business for good.
We stopped going here for a while because the chicken was so hit or miss. After seeing the new menu items, the revamped app, etc. - we decided to try again last night. It was the worst visit yet. When I got our order, I checked it and realized we got 2 kiddie tenders when I ordered kiddie cheese. I went in to have them fix it. They said they would and the employee asked another staff member to make 2 kiddie cheese. After several minutes and the employee behind the counter noticing I still didn't have them, he asked the other employee about it. The kiddie cheeses had been forgotten and not made. After another several minutes (almost 15 at this point), at least 10 other people had ordered, received their food, and left and I was still waiting on 2 kiddie cheese. A different staff member from the back asked the guy at the front what I was waiting on and he said kiddie cheeses, and they started making them. I can only assume by that, that they were forgotten about again. A few moments later, my food was brought out but by this time (and the 15 min drive home) our chicken that we had also ordered for my husband and I was room temperature at best and had started to harden. And the icing on the cake was I had ordered 2 sprites with no ice and got 2 lemonades full of ice, which I didn't notice til I was on the way home. The only reason I'm even giving 3 stars is because the guy at the front and the girl at the drive through were very friendly and the guy at the front genuinely seemed to care that it took so long for 2 simple grilled cheeses. I'd really appreciate a refund as this was just a waste.
Restaurantji Recommends
The Mr. Beast box is good value
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Chicken Bacon Ranch Loaded Fries
One of my fav places to go, food is always cooked fresh, restaurant is clean and the staff is amazing. The GM cason is absolutely amazing, he is always checking on guest and making sure everything is correct.
Atmosphere: 5
Food: 5
Service: 5
Cason was very polite an place was cleaned an well kept an maintained
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
They only take one order at a time in the drive thru, so you sit there for 10 minutes waiting on someone else to get their food then wait another 10 minutes to get your food that could have been cooking while you wait, but they didn't want to take the order
Atmosphere: 1
Food: 4
Service: 1
Went through the drive-through after hours of ball practice, There weren’t that many people there and the food took a really long time to come out which normally wouldn’t bug me, but I ordered something new…. How are you gonna give me three tacos with a few sprinkles of lettuce and like two tiny pieces of tomato? This looks like nothing that y’all advertise. How do you think it’s OK to serve this ??? I’ll call in the morning for a refund or something I didn’t pay 10-11$ for a little pice of chicken with a small drizzle and a scrap of lettuce .
Food: 3
Service: 3
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