Zaxby's Chicken Fingers & Buffalo Wings

I love some Zaxby's

Food: 5

Service: 5

This location has done a nice job putting together a good team that is polite, offers fast service, and gets the orders right first time out. Thanks to the management and owners for their efforts.

Atmosphere: 4

Food: 5

Service: 5

Angelo waited on us through the drive thru. He was so well spoken and polite.

Service: 5

My wife and I love the hot honey mustard wings and don't eat fast food very often. Usually they're generously covered in the sauce but here lately we've been lucky to get maybe 1 out of five wings with a couple drops. This place is going downhill, unfortunately.

Atmosphere: 4

Food: 3

Service: 5

it was terrible mean service and cold nasty food.

Atmosphere: 1

Food: 1

Service: 1

I just ordered food from here and they completely messed up my order and I don’t have a car at the moment all they could do was give me my money back I’m sorry 20% back within 5-10 business days so now I either have to eat something I don’t like or starve. This is just wrong not only that we called and called to at least reorder and they hung up 3-4 times.

Food: 2

Service: 1

I love the food and the quick service. The ladies at the check out drive through were very friendly.

Atmosphere: 5

Food: 5

Service: 5

Tried the chicken Philly and it was pretty good

Atmosphere: 5

Food: 5

Service: 5

Bad location. They frequently pull this kind of stuff like giving you half a tender instead of a whole one or giving you ranch dipping cups when you order a salad with ranch dressing. The food already costs enough money so why are you trying to rip off your customers like this?

Atmosphere: 3

Food: 4

Service: 1

Amazing food. Love the Texas toast and sweet spicy wings sauce. Reminds me of taco macs sweet Asian heat sauce. Spoo good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings and Things

Finally had to leave a review. It is nice having Zaxby’s as an option close to home. This particular one can never seem to get your order 100% correct. We ask for extra seasoning on the fries, so we get none. We ask for extra Zax sauce, so we get only ranch. Each time it is something different. Should we just accept the fact we will never get our order exactly how we ask here?

Food: 2

Service: 1

Cashier rude and talking over me when I was ordering. I ask a guestion about a item and she was clueless. Got yo the window sat 20 minutes and was told to pull up where 3 other cars were parked and waiting .

Service: 1

Staff were all very nice, everyone was working hard!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Finger Plate

Zaxby's you can do better
.. Tonight I place an online order to pick up curbside in one of their parking spaces. The app gives you a time that it should be ready so we were there at that time. We checked in to spot number 3. We waited for 10 minutes. No one came no one brought our food. We waited five more minutes. We checked in again. We waited. We did not get our food. We checked in one more time 5 minutes later. We waited we still did not get our food. After 20 minutes of waiting in a parking space that is designated for curbside pickup on their app that's what you choose, we got nothing. No service, nothing. I had to get out. I went in. My order was sitting on the to go shelf. There was an employee standing there with an iPad or something. He did not know what he was doing at all. He honestly seemed like he was so out of it he did not need to be there. I found my order, and I asked this young man Are y'all doing curbside orders? He shrugged his shoulders and he said not really I don't know. I grabbed my order. Told him it would have been nice to know because I have been sitting in the parking space for over 20 minutes waiting for food which is now cold. Thanks a lot.

ZAXBY'S YOU CAN DO BETTER!!!

Atmosphere: 3

Food: 4

Service: 1

Today I went through the drive through to pick up some food. Unfortunately when I got my meal I checked it and they literally didn’t give me but a couple of fries. I normally don’t like to take food back especially when I’m in a rush to get home but I just didn’t feel right paying 11$ for a small portion of fries that would only fed my 4 year old. I gave the food back and express to them that the fries they gave me they shortened me on, I went on to tell them I’m a frequent Zaxby’s eater and that I’ve never received such a small portion that they just tried to give me. Instead of making a regular customer happy, for the 11$ I spent on one meal, they told me they couldn’t do anything so I had to request a refund. This location in particular is NO GOOD! I normally go to the location off east west conn because they always make sure my order is right. So how is portion size different between location I don’t know. But I didn’t like how they wouldn’t do anything to accommodate me for this and keep a happy customer coming back to spend more. Terrible service! Shame on management because this location has received TONS of bad reviews and they haven’t done anything to better the service. I DO NOT RECOMMEND EATING HERE!

Service: 1