This was the driest and oldest hamburger I have ever received from a restaurant. I walked in and ordered at the to go counter. The service was slow and not inviting. I didn't check the order until I arrived back at my hotel, but after a few bits, the sandwich was getting worse. After examining it, you could see that it was not fresh, probably a day old at least. The cheese was breaking up.
Atmosphere: 3
Food: 1
Service: 2
akosi POIS
I tried steak. Salty but delicious
Atmosphere: 4
Food: 4
Service: 4
Amanda Hunter
We had a large party and tried to call twice to join the waitlist and they put us on hold both times therefore after 15 minutes we hung up both times. Then when we brought it up to the hostess she gave us attitude and was giving us nasty looks.
Atmosphere: 1
Food: 1
Service: 1
Fred C
This place had a gritty and unclean vibe! A look through the door showed a disgusting kitchen, with food scattered on the floor. The corn tortillas just crumbled apart! We weren't even offered any chips & salsa!
Absolute worst experience of any chain restaurant Iāve ever been to hands down. Between undercooked food and terrible customer service Iāll never be back that is for certain.
Atmosphere: 1
Food: 2
Service: 1
Makayla Lambert
THEY KEPT GIVING ME RAW STEAK MULTIPLE TIMES. Don't eat here they suck and will try and poison you
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak
ashleigh sisson
Horrible location! Out of margarita mix, shrimp and ribs! Ordered appetizer twice!
Atmosphere: 1
Food: 1
Service: 1
Jake Parish
Waited 45 minutes for food my girlfriends order was fine but my steak came out still pink on the outside and all my food was cold. The waitress looked annoyed that I said something and the food was almost completely unchanged after was brought back. Won't be coming back to this chillies
This visit was made a lot more enjoyable by the waiter we had. He was very nice and was diligent in work. But paid close attention to our party and that our visit more enjoyable.
Atmosphere: 4
Food: 4
Service: 5
Khaled Elajam
Not sure if there is anything about the place that I do not like. The food is prepared well and very good for the price point. Nice and casual. Prices are almost better than fast food places with a much better quality food and offerings. The Grandkids love it, so we're sold!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Triple Dipper, Roasted Street Corn, Half Order of Ribs
Angela (Red)
I was part of a party of 5 there tonight 11/17/2024. We were celebrating a family members 40th birthday.
Service was bad the waiter was SO in the weeds.
He didn't try to upsell I wanted the mushrooms with my steak but forgot to order them. Had the server remember to upsell he would have increased the bill. It took almost an hour to get our food. 2 folks ordered fejihtas & neither was delivered with tortillas. I had to ask the server for them twice because he only brought 1 ? I ordered the ribeye it was overcooked & extremely over seasoned. If it hadn't taken an hour to get our food I would have sent it back. We had a birthday at our table the big 40 for 1 in our party. The hostess was notified & asked if she would inform our server but nothing was ever done. We ordered 1 piece of pie to go & left. Certainly wasn't a very good birthday dinner.
It was my first & last visit
Updating to add The ladies room was dirty & found a server using the handicap stall. I really dislike when folks who don't require the handicap stall use it especially when other stalls are open.
Autumn Gerrity
When my husband and I walked in, he got sat down and I went straight to the restroom. The ladies bathroom was the most disgusting bathroom Iāve ever walked into. I went to the table and we sat for a few more minutes and nobody had even greeted us at this point. There was a worker that seen us getting ready to leave and she asked if anyone had helped us yet and we said no we were leaving and she said she didnāt blame us. So that was a huge red flag. Do better Chiliās in Dalton, GA.
This was the driest and oldest hamburger I have ever received from a restaurant. I walked in and ordered at the to go counter. The service was slow and not inviting. I didn't check the order until I arrived back at my hotel, but after a few bits, the sandwich was getting worse. After examining it, you could see that it was not fresh, probably a day old at least. The cheese was breaking up.
Atmosphere: 3
Food: 1
Service: 2
I tried steak. Salty but delicious
Atmosphere: 4
Food: 4
Service: 4
We had a large party and tried to call twice to join the waitlist and they put us on hold both times therefore after 15 minutes we hung up both times. Then when we brought it up to the hostess she gave us attitude and was giving us nasty looks.
Atmosphere: 1
Food: 1
Service: 1
This place had a gritty and unclean vibe! A look through the door showed a disgusting kitchen, with food scattered on the floor. The corn tortillas just crumbled apart! We weren't even offered any chips & salsa!
Atmosphere: 2
Food: 2
Service: 4
Good food and fair prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
š©Donāt waste your time or money. If I could give them 0 stars I would. I placed a phone curbside Togo Order the night Before the snow came in 1/9/25. I waited in the handicap Togo spot but apparently they canāt bring out orders to disabled people(there words not mine) but ok I got out and came in. Not only did they totally mess up the order, but the food is itself was burnt(I took pic & video so you could SEE how burnt/hear how hard by me knocking on it, yes it was that hard). I didnāt open the bag till I got home because I didnāt think that I needed to check the food before I left. BIG MISTAKE on my part. Tried to call them but guess they had closed, then I tried to call for the next 2 days to talk to some one( I can understand due to weather) but when they opened back up and finally spoke to the manager to explain the situation and in a run down was like āIām so sorry here is a $20 egift cardā and this was AFTER a whole back an forth and me even telling him I still had the UNEATEN food/ pic/ video and call log showing where I tried to call for days. I didnāt want and e-gift card at that point I wanted my $$ back. I spent $35 and got a $20 e-gift card. So Iām out of my $$ because no I DONT want to eat here again. Again the food was NOT EATEN still in a bag so I could bring it back. Order was ā3 for Meā Chicken bacon ranch quesadilla/bowl of potato soup(potatoes were not cooked) & BBQ Brisket quesadilla. š¶ļø yāall should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Absolute worst experience of any chain restaurant Iāve ever been to hands down. Between undercooked food and terrible customer service Iāll never be back that is for certain.
Atmosphere: 1
Food: 2
Service: 1
THEY KEPT GIVING ME RAW STEAK MULTIPLE TIMES. Don't eat here they suck and will try and poison you
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak
Horrible location! Out of margarita mix, shrimp and ribs! Ordered appetizer twice!
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes for food my girlfriends order was fine but my steak came out still pink on the outside and all my food was cold. The waitress looked annoyed that I said something and the food was almost completely unchanged after was brought back. Won't be coming back to this chillies
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This visit was made a lot more enjoyable by the waiter we had. He was very nice and was diligent in work. But paid close attention to our party and that our visit more enjoyable.
Atmosphere: 4
Food: 4
Service: 5
Not sure if there is anything about the place that I do not like. The food is prepared well and very good for the price point. Nice and casual.
Prices are almost better than fast food places with a much better quality food and offerings. The Grandkids love it, so we're sold!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Triple Dipper, Roasted Street Corn, Half Order of Ribs
I was part of a party of 5 there tonight 11/17/2024. We were celebrating a family members 40th birthday.
Service was bad the waiter was SO in the weeds.
He didn't try to upsell I wanted the mushrooms with my steak but forgot to order them. Had the server remember to upsell he would have increased the bill.
It took almost an hour to get our food. 2 folks ordered fejihtas & neither was delivered with tortillas. I had to ask the server for them twice because he only brought 1 ?
I ordered the ribeye it was overcooked & extremely over seasoned. If it hadn't taken an hour to get our food I would have sent it back.
We had a birthday at our table the big 40 for 1 in our party. The hostess was notified & asked if she would inform our server but nothing was ever done.
We ordered 1 piece of pie to go & left.
Certainly wasn't a very good birthday dinner.
It was my first & last visit
Updating to add The ladies room was dirty & found a server using the handicap stall. I really dislike when folks who don't require the handicap stall use it especially when other stalls are open.
When my husband and I walked in, he got sat down and I went straight to the restroom. The ladies bathroom was the most disgusting bathroom Iāve ever walked into. I went to the table and we sat for a few more minutes and nobody had even greeted us at this point. There was a worker that seen us getting ready to leave and she asked if anyone had helped us yet and we said no we were leaving and she said she didnāt blame us. So that was a huge red flag. Do better Chiliās in Dalton, GA.
Atmosphere: 1
Service: 1
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Steak
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