Burger King

Name: Burger King
Address: 4622 Memorial Dr, Decatur, Georgia, 30032, US
Telephone: (404) 297-7523
Price range: $
Rating: 2.5

$ • Fast Food, Burgers

Hours:
4622 Memorial Dr, Decatur
(404) 297-7523

Menu Order Online

About Burger King

Burger King, a popular fast-food restaurant, has received a mix of reviews from its customers. While some have expressed their satisfaction with the food quality and service, others have encountered challenges with the customer service experience.

The restaurant is praised for its delectable menu offerings, including the Jr. Chicken Sandwich and Veggie Burgers. Customers have noted that the food has been "upgraded" from previous visits, with fresh and flavorful vegetables, such as lettuce, tomatoes, and onions, that complement the sandwiches well. The chicken sandwich is described as crunchy and hot, with the bread being soft yet sturdy enough to hold the sandwich together. The Veggie Burgers, which are not fried, are also praised for their defined texture and good flavor, making them a suitable option for those who do not want a meat-based patty.

Recent reviews highlight the restaurant's efforts to improve customer satisfaction. One customer appreciated that their condiments were separated from the food and placed at the bottom of the bag with napkins, demonstrating attention to cleanliness and customer preferences. The staff is recognized for being friendly, professional, and fast, with many customers noting the quick service and fresh food. One customer mentioned being greeted with the original Burger King greeting, adding a warm touch to their visit. Camila, a server, was specifically praised for her professionalism and service quality.

However, the customer service experience has been a point of contention for some customers. One customer recounted an incident where a homeless individual was treated with disrespect by a cashier, who rolled her eyes and rushed him to decide on his order. The manager intervened and asked the cashier to calm down, but the customer was left feeling disappointed and decided not to return to the establishment.

Overall, Burger King offers a generally positive experience, especially with its food quality and friendly staff. The restaurant appears to be making ongoing efforts to improve its offerings and customer service, but maintaining a consistent level of care remains an area for potential improvement.