This Subway cuts corners with online orders. They use day old bread and reduce the amount of meat, cheese and veggies than what is standard. It happened to me both times I’ve ordered here and I see a few other reviewers have said the same thing. Plus the Subway delivery app does not provide a way to dispute the order.
Muca Flame
Patty undercooked, staff was rude and sloppy with my order, literally cut a hole in the paper. I am feeling sick and think my Patty was undercooked. See ya later Decatur
Erin Harden (BehindClosedLoans)
They were out of all bread except for cheese bread, which was disappointing, but it turned out ok and the staff was friendly.
Atmosphere: 5
Food: 4
Service: 5
Jane Cunningham
They have improved the sandwiches recently . I do think the fresh sliced meat is better .but the bread seems to be the
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham
Summer Bell
They closed the store 15 minutes before 9 (closing time). Was unable to get food .
Breonna Irwin
Charged me and didn’t put everything on my
Atmosphere: 1
Food: 1
Service: 1
B & K
Worst subway I’ve ever been to. Placed an order online for pickup and when I got there the lady was really rude. Also screwed up the sandwich. Wrong bread, wrong cheese, and when I said extra spinach she literally put two leaves. No joke. They are very stingy and not the friendliest employees/owners at this location.
Atmosphere: 1
Food: 1
Service: 1
Ms. K
The ladies who were working the day I went last week were very sweet. They were very helpful and quick! I got me a simple black forest ham foot long meal with a bag of sun chips and a mango tea using my coupon. Everything went smoothly and the food tasted good!
Atmosphere: 5
Food: 5
Service: 5
Shell acton
Great customer service.
gary cantrell
I pray that I do not get food poisoning I bought a Philly cheesesteak number one it was cold the woman had an attitude and like I said I pray....
Go to any other Subway but here. THEY ARE AWFUL. Terrible. RUDE. Get this: *this is supposed to be the same sandwich* I ordered them online but only one was made and ready for me -- want to guess which one was made in front of me? (following the online order printout so I wasn't even instructing them along the way). How could two orders turn out so differently from the same set of instructions? I should have checked the pre-made one before I left the store.And on top of that they were awful, rude, horrible, used day-old bread on the pre-made one, I could go on and on.DO NOT GO HERE. THEY ARE AWFUL.There are other locations within a few miles of here who are better, nicer, and use fresh ingredients.
Stacy F.
Go to any other Subway but here. THEY ARE AWFUL. Terrible. RUDE. Get this: *this is supposed to be the same sandwich* I ordered them online but only one was made and ready for me -- want to guess which one was made in front of me? (following the online order printout so I wasn't even instructing them along the way) I should have checked the pre-made one before I left the store.Awful, rude, horrible, day-old bread, I could go on and on. DO NOT GO HERE.There are other locations within a few miles of here who are better, nicer, and use fresh ingredients (like not leftover bread from the day before)
Carolina A.
Constantly close early, change the hours if you aren't going to abide by them. Very annoying
G A
This review is for the owner to know that the lady this morning was extremely disrespectful even after giving us an incorrect and incomplete order. I ordered two sandwiches and a drink, and had mentioned garlic aioli on the side for both. On reminding her about that, she gave only one side and that too about 20% full. I asked her for the other side to which she very rudely said - you got the other sandwich free so I will not give you the side for that! The owner should either fire or train this employee, so that they do not repeat such poor customer service and bring a bad name to their business.
Terry Smith
I don't have to explain subway,but those raspberry cheesecake cookies are good.they just didn't have any ready when I got there!
This Subway cuts corners with online orders. They use day old bread and reduce the amount of meat, cheese and veggies than what is standard. It happened to me both times I’ve ordered here and I see a few other reviewers have said the same thing. Plus the Subway delivery app does not provide a way to dispute the order.
Patty undercooked, staff was rude and sloppy with my order, literally cut a hole in the paper. I am feeling sick and think my Patty was undercooked. See ya later Decatur
They were out of all bread except for cheese bread, which was disappointing, but it turned out ok and the staff was friendly.
Atmosphere: 5
Food: 4
Service: 5
They have improved the sandwiches recently . I do think the fresh sliced meat is better .but the bread seems to be the
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham
They closed the store 15 minutes before 9 (closing time). Was unable to get food .
Charged me and didn’t put everything on my
Atmosphere: 1
Food: 1
Service: 1
Worst subway I’ve ever been to. Placed an order online for pickup and when I got there the lady was really rude. Also screwed up the sandwich. Wrong bread, wrong cheese, and when I said extra spinach she literally put two leaves. No joke. They are very stingy and not the friendliest employees/owners at this location.
Atmosphere: 1
Food: 1
Service: 1
The ladies who were working the day I went last week were very sweet. They were very helpful and quick! I got me a simple black forest ham foot long meal with a bag of sun chips and a mango tea using my coupon. Everything went smoothly and the food tasted good!
Atmosphere: 5
Food: 5
Service: 5
Great customer service.
I pray that I do not get food poisoning I bought a Philly cheesesteak number one it was cold the woman had an attitude and like I said I pray....
Restaurantji Recommends
Go to any other Subway but here. THEY ARE AWFUL. Terrible. RUDE. Get this: *this is supposed to be the same sandwich* I ordered them online but only one was made and ready for me -- want to guess which one was made in front of me? (following the online order printout so I wasn't even instructing them along the way). How could two orders turn out so differently from the same set of instructions? I should have checked the pre-made one before I left the store.And on top of that they were awful, rude, horrible, used day-old bread on the pre-made one, I could go on and on.DO NOT GO HERE. THEY ARE AWFUL.There are other locations within a few miles of here who are better, nicer, and use fresh ingredients.
Go to any other Subway but here. THEY ARE AWFUL. Terrible. RUDE. Get this: *this is supposed to be the same sandwich* I ordered them online but only one was made and ready for me -- want to guess which one was made in front of me? (following the online order printout so I wasn't even instructing them along the way) I should have checked the pre-made one before I left the store.Awful, rude, horrible, day-old bread, I could go on and on. DO NOT GO HERE.There are other locations within a few miles of here who are better, nicer, and use fresh ingredients (like not leftover bread from the day before)
Constantly close early, change the hours if you aren't going to abide by them. Very annoying
This review is for the owner to know that the lady this morning was extremely disrespectful even after giving us an incorrect and incomplete order. I ordered two sandwiches and a drink, and had mentioned garlic aioli on the side for both. On reminding her about that, she gave only one side and that too about 20% full. I asked her for the other side to which she very rudely said - you got the other sandwich free so I will not give you the side for that! The owner should either fire or train this employee, so that they do not repeat such poor customer service and bring a bad name to their business.
I don't have to explain subway,but those raspberry cheesecake cookies are good.they just didn't have any ready when I got there!