We come to this location a lot. Today we ordered take out and did not have good experience. We place a lot of orders for our events. I called and placed an orders for 5 orders of the birria tacos and 5 orders of the shrimp tacos. The order was completely wrong. There were items missing from the order. I asked for the manager and his words were you didn’t pay for the items missing. How about get someone else to answer the phones and put the orders in correctly. We paid what we were given by the girl that answered the phone. There should have been 15 birria tacos and 15 shrimp tacos. We got 4 birria and 6 shrimp tacos. We never experience this when we dine in.
Atmosphere: 4
Food: 5
Service: 1
Chiquita Adams - Irving
We come to this location a lot. Today we ordered take out and did not have good experience. We place a lot of orders for our events. I called and placed an orders for 5 orders of the birria tacos and 5 orders of the shrimp tacos. The order was completely wrong. There were items missing from the order. I asked for the manager and his words were you didn’t pay for the items missing. How about get someone else to answer the phones and put the orders in correctly. We paid what we were given by the girl that answered the phone. There should have been 15 birria tacos and 15 shrimp tacos. We got 4 birria and 6 shrimp tacos. We never experience this when we dine in.
Atmosphere: 4
Food: 5
Service: 1
Gabrielle M.
The people are really sweet and kind i just feel like the chicken is kinda dry
Atmosphere: 5
Food: 3
Service: 5
Jennifer O
Please make sure that you’re checking your receipts before leaving so that you’re not getting overcharged. A waitress that’s been there for at least 10 years just tried to charge me $8 for a large chips and salsa when it’s only $5 on the menu. Unfortunately, every single time I go there, someone’s trying to charge me a different price for the same item. Just make sure you’re not getting ripped off because they’re definitely doing it!!
Atmosphere: 1
Food: 4
Service: 1
Allyson silanskas
Went in to pick a DoorDash order up. It wasn’t ready. Nobody was there to help me. I stood there for like 20 minutes upfront waiting for the order to come out do better. The people on there are so rude.
Atmosphere: 1
Service: 1
Rebecca Stockunas
New ownership and menu, great food and great Cinco party!
Atmosphere: 5
Food: 5
Service: 5
Karie Holt
First time here, food was spot on. Margaritas were strong. Queso would have been better with jalapeños mixed into it. But still good cheese dip!
Atmosphere: 5
Food: 5
Service: 5
De'Asia Harrison
Watery tasteless salsa, I ordered a chalupa and a tostada, and as you can see, they gave me the same thing twice. The server did not offer to swap it for something else. Stated that's just how they make it. I'm new to the area and really big on Mexican food this was not impressive at all, so I will not be back.
Atmosphere: 4
Food: 2
Service: 2
DJ Mizzle
this sorry excuse of a restaurant need to be shut down. dont go unless you want cold food that is made wrong. employees suck and the owner not worth 2 cents
Atmosphere: 1
Food: 1
Service: 1
Misty Young
Always have fresh, hot food when we dine here. Haven't had to ever return food due to temperature, quality, or wrong item received. Servers are friendly and quick to serve.
Corn, green beans, carrots, peas do not belong in Mexican rice. Y’all need to fix this
Atmosphere: 1
Food: 1
Service: 5
Justin Knowles
My favorite spot
Atmosphere: 5
Food: 5
Service: 5
Rhonda Mier
One of the Worst Mexican meals we have ever had. Fajita's with shrimp and mushrooms had canned mushrooms and when food was delivered shrimp flew on table and waiter said nothing and walked away. No I'm sorry, let me make you more shrimp nothing. Rice and beans bland no seasoning, and the rice was dry and hard.Also the chips were hard as a bricks.My husband had to go to the bar to even get a check to pay the bill. Taco Bell is across the street, take the drive and go to Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Jessica Samurda
This is my first negative review, ever. I have been coming to this restaurant for 16/17 years.. It’s never been a really awesome experience to sit down to eat.. the service is always extremely slow.. However, we typically order to go. I’ve had minor issues throughout the years, but nothing major or anything management hasn’t handled.. I’ve never had a terrible experience until tonight. The price of the food was almost triple what was on the website. Everything has gone up in price so even though it was way more expensive than what it’s worth, still ordered. $75 for 6 standard items.😳 My husband went to pick it up & tried to pay with $100 bill. The same rude girl who took my order told my husband she couldn’t give him change for the $100. NEVER ONCE offered to go get change, ask a manger what she should do, how they could try to resolve the issue, nothing. Just told him everyone is paying with large bills so she didn’t have $20 to return. Told him that she could TAKE the $100 but couldn’t give him anything back. So, he told her he guessed he couldn’t get the food. She did not care one bit. Did not attempt to solve the issue. Just said “okay, that’s fine.” I called & ask for the manager (was on hold for 6/7 minutes) The manager WAS THE WORST. He cared even less than she did & was even more rude than her. He tried lying on multiple occasions, made excuses for her & then insinuated that since they have change now (an hour and a half later) that I could come pick it up. I told him I wouldn’t be picking it up and he said “okay then” & hung up.
We are understanding people & know things happen. It’s the rude, lack of respect & “idgaf” attitudes that I have zero patience for.
**EDITED TO ADD** I received a call from the restaurant today. (The day after the incident.) I wasn’t able to answer but no voicemail was left. A few hours later I was able to call back. The same rude girl answered. I told her I had a missed call from this number. She said it was probably a wrong number. I hesitantly said “okayyy?” & she hung up. Didn’t ask for my information to relay it back to anybody, in case someone intentionally did call me. Just hung up. Normally, this encounter wouldn’t bother me the slightest. However, this was just ANOTHER negative interaction. NO PROFESSIONALISM WHAT SO EVER.
We come to this location a lot. Today we ordered take out and did not have good experience. We place a lot of orders for our events. I called and placed an orders for 5 orders of the birria tacos and 5 orders of the shrimp tacos. The order was completely wrong. There were items missing from the order. I asked for the manager and his words were you didn’t pay for the items missing. How about get someone else to answer the phones and put the orders in correctly. We paid what we were given by the girl that answered the phone. There should have been 15 birria tacos and 15 shrimp tacos. We got 4 birria and 6 shrimp tacos. We never experience this when we dine in.
Atmosphere: 4
Food: 5
Service: 1
We come to this location a lot. Today we ordered take out and did not have good experience. We place a lot of orders for our events. I called and placed an orders for 5 orders of the birria tacos and 5 orders of the shrimp tacos. The order was completely wrong. There were items missing from the order. I asked for the manager and his words were you didn’t pay for the items missing. How about get someone else to answer the phones and put the orders in correctly. We paid what we were given by the girl that answered the phone. There should have been 15 birria tacos and 15 shrimp tacos. We got 4 birria and 6 shrimp tacos. We never experience this when we dine in.
Atmosphere: 4
Food: 5
Service: 1
The people are really sweet and kind i just feel like the chicken is kinda dry
Atmosphere: 5
Food: 3
Service: 5
Please make sure that you’re checking your receipts before leaving so that you’re not getting overcharged. A waitress that’s been there for at least 10 years just tried to charge me $8 for a large chips and salsa when it’s only $5 on the menu. Unfortunately, every single time I go there, someone’s trying to charge me a different price for the same item. Just make sure you’re not getting ripped off because they’re definitely doing it!!
Atmosphere: 1
Food: 4
Service: 1
Went in to pick a DoorDash order up. It wasn’t ready. Nobody was there to help me. I stood there for like 20 minutes upfront waiting for the order to come out do better. The people on there are so rude.
Atmosphere: 1
Service: 1
New ownership and menu, great food and great Cinco party!
Atmosphere: 5
Food: 5
Service: 5
First time here, food was spot on. Margaritas were strong. Queso would have been better with jalapeños mixed into it. But still good cheese dip!
Atmosphere: 5
Food: 5
Service: 5
Watery tasteless salsa, I ordered a chalupa and a tostada, and as you can see, they gave me the same thing twice. The server did not offer to swap it for something else. Stated that's just how they make it. I'm new to the area and really big on Mexican food this was not impressive at all, so I will not be back.
Atmosphere: 4
Food: 2
Service: 2
this sorry excuse of a restaurant need to be shut down. dont go unless you want cold food that is made wrong. employees suck and the owner not worth 2 cents
Atmosphere: 1
Food: 1
Service: 1
Always have fresh, hot food when we dine here. Haven't had to ever return food due to temperature, quality, or wrong item received. Servers are friendly and quick to serve.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Corn, green beans, carrots, peas do not belong in Mexican rice.
Y’all need to fix this
Atmosphere: 1
Food: 1
Service: 5
My favorite spot
Atmosphere: 5
Food: 5
Service: 5
One of the Worst Mexican meals we have ever had. Fajita's with shrimp and mushrooms had canned mushrooms and when food was delivered shrimp flew on table and waiter said nothing and walked away. No I'm sorry, let me make you more shrimp nothing. Rice and beans bland no seasoning, and the rice was dry and hard.Also the chips were hard as a bricks.My husband had to go to the bar to even get a check to pay the bill. Taco Bell is across the street, take the drive and go to Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
This is my first negative review, ever. I have been coming to this restaurant for 16/17 years.. It’s never been a really awesome experience to sit down to eat.. the service is always extremely slow.. However, we typically order to go. I’ve had minor issues throughout the years, but nothing major or anything management hasn’t handled.. I’ve never had a terrible experience until tonight. The price of the food was almost triple what was on the website. Everything has gone up in price so even though it was way more expensive than what it’s worth, still ordered. $75 for 6 standard items.😳
My husband went to pick it up & tried to pay with $100 bill. The same rude girl who took my order told my husband she couldn’t give him change for the $100. NEVER ONCE offered to go get change, ask a manger what she should do, how they could try to resolve the issue, nothing. Just told him everyone is paying with large bills so she didn’t have $20 to return. Told him that she could TAKE the $100 but couldn’t give him anything back. So, he told her he guessed he couldn’t get the food. She did not care one bit. Did not attempt to solve the issue. Just said “okay, that’s fine.” I called & ask for the manager (was on hold for 6/7 minutes) The manager WAS THE WORST. He cared even less than she did & was even more rude than her. He tried lying on multiple occasions, made excuses for her & then insinuated that since they have change now (an hour and a half later) that I could come pick it up. I told him I wouldn’t be picking it up and he said “okay then” & hung up.
We are understanding people & know things happen. It’s the rude, lack of respect & “idgaf” attitudes that I have zero patience for.
**EDITED TO ADD**
I received a call from the restaurant today. (The day after the incident.) I wasn’t able to answer but no voicemail was left. A few hours later I was able to call back. The same rude girl answered. I told her I had a missed call from this number. She said it was probably a wrong number. I hesitantly said “okayyy?” & she hung up.
Didn’t ask for my information to relay it back to anybody, in case someone intentionally did call me. Just hung up.
Normally, this encounter wouldn’t bother me the slightest. However, this was just ANOTHER negative interaction.
NO PROFESSIONALISM WHAT SO EVER.
Atmosphere: 1
Food: 2
Service: 1
It's was wonderful,great service
Atmosphere: 5
Food: 5
Service: 5
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