Five Guys

9484 GA-5, Douglasville
(770) 485-4054

Recent Reviews

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Pictra Fuller

I ordered my hamburger with tomatoes but unfortunately didn’t get any and my fries weren't as hot as they should have been though I ate there

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Little Hamburger, Cheeseburger, Burger and Fries, Little Cheeseburger

Kevin Angeles

Bro their food gave me food poisoning 💀

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Cheeseburger, Burger, Burger and Fries, Hamburger

William Murphy

So disappointed , fries were like refried old fries. The burgers were not hot just warm. Plus my son don't like sesame seeds so I tried to buy another bun so he could have 2 buns for his burger. Was refused , would not sell me a bun... I spent 59$ . No customer service. Manager would not even come out to talk to me...
Restraunt was kinda dirty, the drink machine missing so many drinks. Beware if you go here. Also managers should always talk to the customer...

Atmosphere: 2

Food: 1

Service: 1

Draven Murphy

Only sessemme seed buns very salty fries 60 DOLLARS for 4 small hamburgers and a large French fry

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Cheeseburger, Burger, Burger and Fries, Hamburger

REALtalk Renata TV

I ordered the veggie burger with cheese and French fries. It was pretty good! 🍔🍔🍔

Atmosphere: 4

Food: 4

Service: 4

Alanna Washington

I just got my food and dropped my milkshake outside and came to get another one and the girl taking my order just laughed at me the entire time. I didn’t find anything funny. This was the worst customer service I ever experienced. She should be fired.

Atmosphere: 2

Food: 3

Service: 1

Eric Blechner

They were out of peanuts!

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Burger and Fries

Beamsoflight

They have good food at this location if you are a fan of 5 Guys, yet we noticed that they did not the free snacking peanuts that we are used to having at other locations.

Food: 4

Mahogany Lewis

The management at this place in Douglasville is horrible..I ordered food at 9 45 and told them i was on my way..I got there at 9 59..Door was locked. They kept looking at me & finally came to.the door..I gave them my.name & was told Food is ready but can't give it to you cause it's after 10pm..His Mgmt informed him after 10pm..no food is too be given out..Make this make sense..you rather throw the food out and not satisfy a customer since I was on time than to give me my order that I did with your team member..i have never heard such nonsense...I wasted my gas coming there to not be given my order..NEVER AGAIN

Craig Anthony

Yum! Yum! Yum!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Little Hamburger, Cheeseburger, Cheeseburger and Fries, Burger, Regular Fries, Burger and Fries, Hamburger, Large Fries, Little Bacon Burger, Little Cheeseburger, Little Bacon Cheeseburger, French Fries, Bacon Burger

Jason Bryant

Great food and fast service

Atmosphere: 5

Food: 5

Service: 5

teresa Teresa

Burger was salty. Fries were good and the cashier was friendly.

Atmosphere: 4

Food: 4

Service: 5

Jami Ross

Large fry was nasty refied and the ones in cup raw and very greasy and too salty. Ordered thru DoorDash so it couldn’t be fixed never again

Linda M.

DISAPPOINTED IN GA!
I visited Five Guys while vacationing in Georgia. The food is cooked to order per item. You choose the toppings for your burger. I ordered a double hamburger, small french fries and a hot dog. My total for 3 items was $25. It took 18 minutes to get my order. They actually dump the fries in the bag. Thus, having a bag with grease stains all over it! I had to grab a plastic bag from the car, to put the Five Guys bag inside of it. After going through the Five Guys process, my food was cold. It was not worth the time nor the money. I won't visit again.

Parking: Ample parking with accessible spaces.

Wheelchair accessibility: Accessible parking available.

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Hamburger, French Fries

Elvira

$ 7.69 for Soggy ahh fries not crispy in the least and they wanted to charge me for a large drink when i just wanted a fatter cup of water.

Atmosphere: 3

Food: 2

Service: 2

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