Krystal

5716 Fairburn Rd, Douglasville
(770) 949-1834

Recent Reviews

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Daniel Scott

Hands Down the Best Krystal I have been in an a long while. The Manager Jennifer is an amazing Person, Fast, Friendly and Patient.

Atmosphere: 5

Food: 5

Service: 5

GLENN CASWELL

Good food.

Atmosphere: 5

Food: 5

Service: 4

Sandra Coburn

Our order got messed up, I ordered chilli pups and was given chilli cheese fries. The meat tasted very old and the buns were soggy very soggy.

Atmosphere: 1

Food: 1

Service: 1

Camdyn Griffies

We’re watching a girl walk by instead of making my food was there for like 20 mins in drive thru

Atmosphere: 1

Food: 1

Service: 1

Leslye Gooden

If I can give zero stars, I would, I called to inform the manager to whom was the one that basically redid my sandwiches after the young lady messed them up. I called him to inform him that I found something in my Krystal while eating it and I explained to him that it was something along the lies of a stick or a chicken bone. I told him out of my own mouth that I’m not understanding why it would be in my food because I know they don’t serve chicken. He told me that I basically I was lying that it had to be a hard piece of onion or a hard piece of meat. I explained to him that it was neither and told him that I held it in between my fingers and looked. It looked like a stick or a bone he then proceeds to put the phone down and have a conversation in the back telling the staff that I was telling them that I found something in my food and that was a bunch of bullshit is what he said and then he provably said I hope she just go ahead and hang up. Wish that I did not. They eventually hurt. They eventually hung up on me which prompted me to call back where they have blocked my number or left the phone off the hook so at this point, I would rather speak with corporate before I file a lawsuit I have pictures and I have the conversation recorded so I look for someone to get back with me very soon or I’m going the next take the next step.

Atmosphere: 1

Food: 1

Service: 1

Dana Moody

It was very good my mom is a picky eater and she enjoyed it also

Atmosphere: 5

Food: 5

Service: 5

Douglas Blackwell

Food was cold fries and the burgers.

Atmosphere: 3

Food: 2

Service: 3

TheeSnootie Way

If I could give a negative star I would. I just left there about 20 minutes ago. And I ordered a Krystal cheese & chili cheese fries with extra cheese if it wasn’t pouring down raining I definitely would’ve took it back & got a refund but the Krystal was so soggy & mushy like it got wet in the rain that I couldn’t even eat it. I had to stop at the racetrac to throw it away. The chili cheese fries weren’t even a kid size fries. They put it in the top of the container instead of the bottom & that wasn’t even full. It wasn’t even 20 fries in there, and they weren’t hot I ate 2 and ended up throwing that away too. Smh people work hard for their money just to have to throw it away smh I have never had any issues at this one, I actually prefer this location but after tonight it’ll be a while before I go back if ever. Very disappointed

Food: 1

veronique Brown

Cold crystal

Atmosphere: 2

Food: 2

Service: 2

Adam Cowart

4 out of the 5 of my krystals were cooked to a petrified state 3 days before I stopped here and ordered them. Was well on the highway before I got to the bad ones. Will not recommend this location to anyone.

Atmosphere: 5

Food: 1

Service: 5

edward vanesse

This has to be the worst fast food experience that I've ever had. The buns for the burgers were very soggy and the food was just not good all around. Not to mention a female manager came out during the preparation of our food to berate the crew in front of everyone about a negative corporate complaint they had received. She literally stood there and read it out loud in front of everyone. One of the most unprofessional things I've ever seen in my life. Do yourself a favor and drive right past this place!

Atmosphere: 1

Food: 1

Service: 2

Sheaira W. Redwine

They have REAL Eggs. No powdered eggs 🤮. Ever wondered why all the older ppl use to come to Krystal's. Well it's because their breakfast is Good and REAL‼️
Oh and my kids loves the Sunrisers

Atmosphere: 5

Food: 5

Service: 5

Taqurrion Williams

I should have known when I seen no cars that this was gone be the worse one I have been to. Food literally was old.

Atmosphere: 1

Food: 1

Service: 1

James S

Didn't go there

Randy Schaub

Breakfast is so worth the money eggs cooked to order x3 staff very friendly in as nd out in no time

Atmosphere: 5

Food: 5

Service: 5

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