Little Caesars Pizza

9415 Bill Arp Rd Ste D, Douglasville
(770) 726-2665

Recent Reviews

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Tym Baker, Sr.

Absolutely appalling service!!!!
Purchased online and tried to give us a poorly made pizza and a pizza that we did not order!
Then insisted that we we take it the way they made it.
Only for them to get upset because our Old World pizza we ordered only had half of the toppings and was prepared on the wrong dough.
I've been eating Little Caesars since the 1980's, Stop trying to sell your consumers that B.S.

Atmosphere: 1

Food: 1

Service: 1

Lynn Baker

Just had the most horrible experience at this Lil Caesar's. Customer service and food were under par. The shift manager did MOT so much as pause to address our concerns regarding the pizzas we ordered that were incorrect. Will NOT be returning to this establishment. Refund was granted.

Afton Stevens

We go to this location probably every other day because my daughter is autistic she only eats four different meals one being Little Caesars cheese pizza.
Today I ordered online so that it would be fresh because it has to be fresh and my order was giving away to a stranger I waited for them to remake it and then they still didn't remake it and they did not want to remake it so they canceled my order.. this was terrible customer service at its finest.

Atmosphere: 1

Food: 1

Service: 1

Kaylee Weston

Little Caesars is my go-to when I want a quick and affordable pizza fix. The Hot-N-Ready option is super convenient, especially when I’m short on time or just craving something simple. The pizza is usually fresh and tastes good for the price, and I love that it’s easy to grab without waiting too long.

The staff at this location is friendly and keeps things moving quickly, which helps during busy times. The store is clean and well-organized, making pick-up smooth and hassle-free.

On the downside, the pizza crust can sometimes be a bit doughy or undercooked, and toppings aren’t always as generous as I’d like. The variety is also limited compared to other pizza places, but for a quick bite, it does the job.

Overall, Little Caesars is a solid choice if you want fast, affordable pizza without any fuss.

The Reviewer

Why is there not a manger in this location I wanted to cancel a order 1:30 mins after I ordered it because my friends changed the plans and nobody in the store was capable of canceling the order 1 :30 mins after I ordered they need to be trained better

Atmosphere: 3

Service: 1

Larry Alston

Good place

Vegas Barracuda

Quick Pickup I was in and out

Atmosphere: 5

Food: 5

Service: 5

Its Dex

It’s lil ceasars… it’s pretty solid nothing outstanding to me here.

Atmosphere: 3

Food: 3

Service: 3

Brandon Reid

Easily the best Little Caesar’s I’ve ever been to. Lil C’s is its own special pizza chain. Incomparable to dominoes, papa johns, and Pizza Hut, what I like to call the big 3, Caesar’s offers the quickest service, at the best price. The Hot N Ready has saved all of us in a pinch, be it financial, or a time related issue, LC got your back. Not to mention, unlike many other pizza chains, they prepare their dough fresh every day, NOT FROZEN. Sounds perfect right? Unfortunately no. In my experience Little Caesar’s has suffered from a pretty extreme disparity in quality from store to store. Service being awful, not having anything ready to take home on a consistent basis, the pizzas being under/overcooked, not cut, or just wrong and not tasty, there is a myriad of different issues you can run into at any given Little Caesar’s you may stop in and that lack of consistency tends to drive people away. The location on HWY 5 however, is exactly what you would want out of this establishment and corporate should take notice of this little store, pun intended. I’ve always gotten a quality pie, be it hot n ready, or a specialty item, I know that when I get a pizza from here I don’t have to worry that it won’t be what I wanted. The service has been good about 95% of the time and I understand this is a hard job that doesn’t pay the best, but for it to be good at all represents good management and an above and beyond effort by staff which I am more than happy with. There is ALWAYS a pizza ready for me to grab when I’ve come in and this is on a weekly or bi-weekly basis. I can’t applaud them enough for their work and I think they truly represent the philosophy that Little Caesar’s tries to represent. 10/10 will go again and again.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Well Cooked Cheese Pizza, Pepperoni Pizza and Sausage Pizza, Crazy Bread, Pepperoni Crazy Puffs

Kaytovenn

Service was horrible, employees where on the phone, lazy and gave me a over cooked pizza with half the cheese then a undercooked pizza i literally saw the woman pulling the pizza forward to make it come out faster. They also did not use gloves horrible and gross!

Joey Priscilla Sosa

Always buy this pizza and crazy bread 🔥

Atmosphere: 5

Food: 5

Service: 5

Jeremy Sumpter

It's pizza

Atmosphere: 4

Food: 4

Service: 4

Sam Moore

BUYERS BEWARE: I made an order on-line for 2 large 1 topping pizza & 4 cheese round breads & 1 large soda. The on-line total was almost $20 & our pick up time was 8:26-8:34pm. We showed up after thet time to make sure they would be ready with our order. When we got there the Manager Naviel said that our order was not ready because they did not have the beef topping in the store. He said he never cooked our food & it was near closing time. So we told him to put pineapples on the pizza. He told us that it will take 15 minutes so we sat in the car for about 8 minutes & then went back in the store to just check on the pizza to make sure that they did not give us pizza that was undercooked. When we came in the store, our food already just sitting on the counter & it was like 4 minutes to closing & our pizza was sitting on the counter already. I do not know why we did not look @ the pizza, but we then drove back to the house & opened the box & it was doughy. We had to recook the pizza in our own oven. I called back the next day & asked for the manager, and he said that he remembered us. I began to tell him about our pizza being uncooked, but he immediately denied that the pizza was raw & that he looked @ our pizza & he denied pulling the pizza's out earlier than they should have. I told him yaw must have turned the ovens off because it was closing time, but he denied that to. He ended up saying there is nothing that he can do, so I said I will be calling corporate & he said sure you can do that & I ended the call as I had another call to take. I have not ordered pizza from here in so long & now I can see why I have. I was on hold for almost 30 minutes, but that tells me a lot of complaints going on @ Little Ceasars). It seemed corporate as it someone kept putting me on hold & not pick up the call. Finally someone picked up to take my statement & put me back on hold. But Marie @ corporate was amazing & she understood exactly what I was talking about. I thank God I had her to pick up my call. She said that I will be getting a refund for the whole order. I never had any issues when we lived in Michigan, but as soon as I moved to down south the rudeness & no customer service people that are behind these counters. Never will I go back to that store. Manager Naviel....he was Hispanic & notthe nicest guy on the other end. STAY AWAY!!

Atmosphere: 2

Food: 1

Service: 1

Sandra Ellison

Placed my pizza order online, and my drive to lil Caesar’s is about 22 minutes. I ordered 3 meat pizza, but when I reached home it was a pepperoni pizza in my box that tagged with a 3 meat pizza sticker. This place wants me to bring the pizza back, they are not able to fix your order when they make a mistake

Atmosphere: 1

Food: 1

Service: 1

ambreen noorani

Food was value for money

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Well Cooked Cheese Pizza

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