Little Caesars Pizza
9415 Bill Arp Rd Ste D, Douglasville
(770) 726-2665
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Easily the best Little Caesar’s I’ve ever been to. Lil C’s is its own special pizza chain. Incomparable to dominoes, papa johns, and Pizza Hut, what I like to call the big 3, Caesar’s offers the quickest service, at the best price. The Hot N Ready has saved all of us in a pinch, be it financial, or a time related issue, LC got your back. Not to mention, unlike many other pizza chains, they prepare their dough fresh every day, NOT FROZEN. Sounds perfect right? Unfortunately no. In my experience Little Caesar’s has suffered from a pretty extreme disparity in quality from store to store. Service being awful, not having anything ready to take home on a consistent basis, the pizzas being under/overcooked, not cut, or just wrong and not tasty, there is a myriad of different issues you can run into at any given Little Caesar’s you may stop in and that lack of consistency tends to drive people away. The location on HWY 5 however, is exactly what you would want out of this establishment and corporate should take notice of this little store, pun intended. I’ve always gotten a quality pie, be it hot n ready, or a specialty item, I know that when I get a pizza from here I don’t have to worry that it won’t be what I wanted. The service has been good about 95% of the time and I understand this is a hard job that doesn’t pay the best, but for it to be good at all represents good management and an above and beyond effort by staff which I am more than happy with. There is ALWAYS a pizza ready for me to grab when I’ve come in and this is on a weekly or bi-weekly basis. I can’t applaud them enough for their work and I think they truly represent the philosophy that Little Caesar’s tries to represent. 10/10 will go again and again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Well Cooked Cheese Pizza, Pepperoni Pizza and Sausage Pizza, Crazy Bread, Pepperoni Crazy Puffs
Service was horrible, employees where on the phone, lazy and gave me a over cooked pizza with half the cheese then a undercooked pizza i literally saw the woman pulling the pizza forward to make it come out faster. They also did not use gloves horrible and gross!
Always buy this pizza and crazy bread 🔥
Atmosphere: 5
Food: 5
Service: 5
It's pizza
Atmosphere: 4
Food: 4
Service: 4
BUYERS BEWARE: I made an order on-line for 2 large 1 topping pizza & 4 cheese round breads & 1 large soda. The on-line total was almost $20 & our pick up time was 8:26-8:34pm. We showed up after thet time to make sure they would be ready with our order. When we got there the Manager Naviel said that our order was not ready because they did not have the beef topping in the store. He said he never cooked our food & it was near closing time. So we told him to put pineapples on the pizza. He told us that it will take 15 minutes so we sat in the car for about 8 minutes & then went back in the store to just check on the pizza to make sure that they did not give us pizza that was undercooked. When we came in the store, our food already just sitting on the counter & it was like 4 minutes to closing & our pizza was sitting on the counter already. I do not know why we did not look @ the pizza, but we then drove back to the house & opened the box & it was doughy. We had to recook the pizza in our own oven. I called back the next day & asked for the manager, and he said that he remembered us. I began to tell him about our pizza being uncooked, but he immediately denied that the pizza was raw & that he looked @ our pizza & he denied pulling the pizza's out earlier than they should have. I told him yaw must have turned the ovens off because it was closing time, but he denied that to. He ended up saying there is nothing that he can do, so I said I will be calling corporate & he said sure you can do that & I ended the call as I had another call to take. I have not ordered pizza from here in so long & now I can see why I have. I was on hold for almost 30 minutes, but that tells me a lot of complaints going on @ Little Ceasars). It seemed corporate as it someone kept putting me on hold & not pick up the call. Finally someone picked up to take my statement & put me back on hold. But Marie @ corporate was amazing & she understood exactly what I was talking about. I thank God I had her to pick up my call. She said that I will be getting a refund for the whole order. I never had any issues when we lived in Michigan, but as soon as I moved to down south the rudeness & no customer service people that are behind these counters. Never will I go back to that store. Manager Naviel....he was Hispanic & notthe nicest guy on the other end. STAY AWAY!!
Atmosphere: 2
Food: 1
Service: 1
Placed my pizza order online, and my drive to lil Caesar’s is about 22 minutes. I ordered 3 meat pizza, but when I reached home it was a pepperoni pizza in my box that tagged with a 3 meat pizza sticker. This place wants me to bring the pizza back, they are not able to fix your order when they make a mistake
Atmosphere: 1
Food: 1
Service: 1
Food was value for money
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Well Cooked Cheese Pizza
Too slow poor customer service skills
The truth is that I liked the pizza, but since I saw how they prepare it, no more, I was going to take photos, but they have a sign that you are not allowed to take photos lol
Atmosphere: 3
Food: 2
Service: 3
The pizza is great. And quick for fast food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Bread, Pepperoni Pizza and Sausage Pizza
Restaurantji Recommends
nice sfood
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza and Sausage Pizza, Pepperoni Crazy Puffs
The pizza was soggy
Food: 2
Service: 5
They serve you quickly
Atmosphere: 4
Food: 5
Service: 4
They suck slow and never open on time
This location need to be closed down because it’s dirty and the people that work there is nasty also and the service sucks
Atmosphere: 1
Food: 1
Service: 1
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