McDonald's
2726 Chapel Hill Rd, Douglasville
(770) 942-0338
Recent Reviews
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Oh me lets get started. I have an 8 year old niece and all kids love McDonald's even her. Once she finds out we're going to Bremen McDonald's she said we just as well pull around back and eat garbage because that's all they serve example. I had a free 4 piece nugget from the monopoly game so after dance we went by there ordered she got a mango drink and the 4 piece nugget. Well she was drinking her drink on our way home and wanted a sweet and sour mix that they actually gave us. A minute later she said uncle they only gave me 3 nuggets. She said I told you we should have drove to the next McDonald's cuz they do not know what there doing she said I'm 8 and I can count this is so rediculous 3 chicken nuggets shake my head shake my head
Atmosphere: 1
Food: 1
Service: 1
Waited 40 min for a frappe and 2 sandwiches. Manager is worthless. Employees move to slow. Screw corporate for not giving them more help too. Problem from the top down.
Atmosphere: 1
Food: 1
Service: 1
3:38 whoever is there. Said that they are not open...do why it says 24 hra?
Atmosphere: 1
Food: 1
Service: 1
I ordered a frappe with extra shot of espresso on the side because Everytime they throw the rest of it out instead of giving me a bigger cup when hec 5$ is a lot jus for a drink anyway of course it wasn't on the side he said he added it but hadn't
Atmosphere: 4
Food: 4
Service: 2
This was the absolute worst customer service experience I have ever had. Whoever the girl was on the drive thru intercom was so rude and nasty and took a long time to even say anything so that I could order. Her tone of voice was so rude and when I asked her why she was being so rude she replied I can talk, however I want to on the speaker. She was so dismissive and kept rushing me with my order. Then when I got to the first window to pay, she left me there for 10 minutes with a whole line of cars behind me. The manager never came to the window to see what was going on. When I asked for the manager, he act like he did not care and when I asked him for his name, he said he does not give out his name. Even after I told him how long I was waiting and how rude the girl was he showed no empathy. He just wanted me to get out of his drive-through line so that the time would not add up. I asked for my food to be fresh and it was not everything was room temperature. I do not recommend this McDonald’s if you’re looking for great service and fresh food.
Atmosphere: 1
Food: 2
Service: 1
Waited in drive thru for over 20 minutes. There's fast about McDonald's any more. The quality of the food you receive now is awful, the service is very disappointing. McDonald's is now 1 of the worst place to go now. Definitely would not be returning to any McDonald's ever.
Atmosphere: 3
Food: 1
Service: 1
My coffee was lukewarm warm my husband’s was almost scalding hot. My biscuit was so hard I could not eat it.
Atmosphere: 1
Food: 1
Service: 1
It's ok it's McD
Atmosphere: 4
Food: 3
Service: 4
I ordered a sausage egg & cheese biscuit, but all I got was egg and cheese on my biscuit. It wasn’t worth driving back 7 minutes to complain. Never going there again. Get it together!
Atmosphere: 1
Food: 1
Service: 1
I had a great experience at McDonald's! The food was delicious and served hot and fresh. The service was fast and friendly, which made my visit very pleasant. I especially appreciated the quick and efficient drive-thru—my order was ready in no time. Plus, the ice cream machine wasn't broken like I’ve experienced at other places, so I was able to enjoy a tasty dessert without any issues. The staff was welcoming and attentive, making sure everything was perfect. Overall, McDonald's continues to be my go-to place for reliable, tasty fast food with excellent service. I highly recommend it!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
No one at the counter, everyone has long faces.
No drinks available other than water, milk, unsweetened tea and lemonade...
McTerrible. This place needs a revamp of who they hire because the staff is trash. No one came to the counter. The guy in the drive through didn’t know what food we had. Forgot the fries. I get it, fast food isn’t glamorous but it’s also a job that’s paying you to the job you were hired for.
Atmosphere: 2
Food: 1
Service: 1
Never choose curb side. Been here 30 mins now with a hungry toddler 😭 Guess im gonna cancel it and go somewhere else
I went to the location this morning as usual never had an issue. I did a mobile order and for some reason my order was not showing up in the mobile app so I was trying to explain that to them so yes, I checked my email to confirm that I did place an order, but the young ladies were so rude And typically I never have an issue with one of the young ladies that is at the window. I think you all need to talk to your staff because it was out of my control and not my issue. It was a mobile app issue.
Atmosphere: 1
Food: 4
Service: 1
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