McDonald's

9502 GA-5, Douglasville
(770) 942-6664

Recent Reviews

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Cici Taylor

They just could not get my order right. After the third time. I was over it and then they offered to give me one free becauseof all the mistakes. Sure I said 🤞🤞But when they made it it was wrong too

Atmosphere: 3

Food: 4

Service: 2

Todd Crawford

Fairly quick with your order food prepared with care not like it was just slapped together

Atmosphere: 4

Food: 4

Service: 4

Barbara Lovin

This was the worst food we've ever had at a McDonald's! We ordered double cheeseburgers and they were so dry and salty we couldn't eat them. Also, the bread was so hard around the edges that it could have been used for a hockey puck. We would have been late for an appointment or we would have gone back there to show them. We have never been so disappointed with a McDonald's, ever!

Atmosphere: 2

Food: 1

Service: 4

The “GodMateo” King

Definitely the slowest service in the Douglasville area, be prepared to wait if you come here

Atmosphere: 1

Food: 3

Service: 1

Queen Azul

JUST THREW MY FOOD IN THE BAG AND HANDED IT TO ME. GOT MY ORDER WRONG. THEY GAVE ME WHAT THEY WANTED TO GIVE ME.

Atmosphere: 1

Food: 1

Service: 2

Jay 23

I’ve Waited 40 Minutes On 2 Different Occasions For 1 Sausage Biscuit .

Marvin L Reyes

Almost every time ;we occasionally go by this particular MacDonalds is so very disappointing when we don’t get our food right, or they overcharge us. The MANAGEMENT in this Md NEEDS TO BE CHANGED! Bad Ba Bad service - MacDonalds corporation will go bankrupt, because of people who don’t care about their jobs.

Atmosphere: 1

Food: 2

Service: 1

Ralph Harper

Great!!

Atmosphere: 4

Food: 4

Service: 4

Dwayne Flowers

I waited 15+ minutes for a single cheeseburger inside the restaurant. I had to go and remind them about my order.

Atmosphere: 5

Food: 5

Service: 1

Sean Carpenter

Uber Eats driver: Easy parking, easy to see the status of the order you are picking up. Drinks are bagged and sealed. Nice and neat.

Atmosphere: 5

Service: 4

Donte P-W

I placed a mobile order at this McDonald’s for two double cheeseburger meals and a 3-piece chicken strip, thinking it would be a quick stop. Instead, I waited almost 30 minutes just to get my food. No explanation. No apology. Just complete silence from the staff like this kind of wait time is normal.

If I wanted to waste half an hour, I would've gone to a sit-down restaurant. This location absolutely sucks when it comes to service. There’s no point in using mobile ordering if they’re going to treat it like it doesn’t exist. Do better.

Atmosphere: 1

Food: 1

Service: 1

Brittney Gaither

Closes dining room early before hours posted.
Refuse to let you in to get food that's already paid for, ignores knocking on door while looking directly at you.

Elena U

Have to wait about 45 minutes to 1 hour for my food. By then it’s cold, French fries are stale, burger cold. Like I’m so irritated cause it’s the only place close to me

Atmosphere: 1

Food: 2

Service: 1

Gustavo Vinci

Total disaster
No ice
Sodas without carbonation
Service is slow
and they just walk away from you

Atmosphere: 1

Food: 1

Service: 1

Ambrose Mobile Bar

LAYLA JOHNSON HAS THE BEST CUSTOMER SERVICE EVER PLZZZ EVALUATE HER FOR A POMOTION LIKE TODAY✨✨✨

Atmosphere: 5

Food: 5

Service: 5

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