Panera Bread
$ • Cafe, Salad, Soup
Hours:
2868 Chapel Hill Rd, Douglasville
(678) 981-3989
About Panera Bread
Customers' Favorites
Panera Bread Reviews
Can never get an order right! The last 4 times I have ordered, they have left things off my sandwiches, completely left big items off, I have to go back tomorrow for a loaf of bread that I paid for today! I will drop in, pick up my bread, if they have a record of my purchase, and quietly go on my way!
Time to find a business that appreciates the money we spend by giving the best service that they can! (I am really disappointed, they used to be such a good place to eat!)
love to go and work there. staff is friendly always. never any issues
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 10PM |
| Saturday | 7AM - 10PM |
| Sunday | 7AM - 10PM |
Panera Bread is a decent restaurant known for its breakfast offerings. Many customers love this location for breakfast, appreciating the good food. The staff, particularly a kind employee who may be the manager, provides exceptional customer service, making diners feel valued. This employee is professional, joyful, and knowledgeable about the menu, taking the time to explain items in detail. However, some reviewers have pointed out that the restaurant can struggle with cleanliness and responsiveness during lunch hours. Staff may lack experience in maintaining the appearance of the place, and service can be slow, leading to long wait times, especially during peak hours. The lunch food has also been described as questionable at times, with concerns about ingredient portions, such as in the new Italian market salad, which lacked enough salami and croutons. Despite these issues, Panera Bread has the potential to provide a great dining experience, especially with improved employee training and a stronger focus on customer needs.